Quick Facts About Elite Day Spa
Elite Day Spa has received a mix of positive and negative comments, highlighting both strengths and weaknesses of the place. In order to analyze these comments and understand the strengths and weaknesses of Elite Day Spa, we will break down the feedback provided.
Starting with the strengths, one recurring comment is about Lexi, a specific staff member who consistently receives praise. Customers mention that Lexi does an amazing job every time, improving upon their desired outcome. This indicates that Lexi is skilled and attentive to her clients' needs, resulting in positive experiences. Additionally, multiple comments praise the rest of the staff, although Lexi stands out as particularly exceptional. Customers appreciate the personalized service and the fact that the staff knows their names, making them feel valued as individuals. This personal touch is a strength of Elite Day Spa and adds to the overall positive experience for clients.
Another strength mentioned is the quality of the services provided. Customers rave about the beautiful nails they receive, with comments stating that their nails last longer compared to other salons in town. This indicates that the salon uses high-quality products and employs skilled technicians who can provide long-lasting results. The positive comments about the renovated space also contribute to the overall positive image of the salon, suggesting that Elite Day Spa invests in creating a relaxing and aesthetically pleasing environment for its customers.
Now, let's turn our attention to the weaknesses mentioned in the comments. One prevalent complaint is poor service and lack of punctuality. One customer describes arriving for a pedicure appointment but having to wait for 45 minutes in cold water while others who arrived later were attended to first. This indicates a lack of organization and time management on the part of the salon. Another comment highlights a similar issue, with an employee stating that no one wanted to come to work and causing the customer to miss an important event. These instances of poor service and lack of punctuality reflect negatively on Elite Day Spa and could lead customers to seek services elsewhere.
Another weakness mentioned is the rush job and poor quality of work. One customer expresses disappointment in the messy and unsatisfactory outcome of their nails, despite the high price paid. This suggests a lack of attention to detail and a disregard for customer satisfaction, which can result in a loss of business as customers are left dissatisfied.
In summary, Elite Day Spa has several strengths and weaknesses based on the comments provided. The strengths lie in the exceptional service provided by specific staff members, particularly Lexi, who consistently receives praise for exceeding customer expectations. Additionally, the personalized service and knowledge of customers' individual nail needs contribute to a positive experience. The quality of the services, with nails lasting longer compared to other salons, is another strength. On the other hand, weaknesses include poor service, lack of punctuality, and rushed or subpar workmanship. These weaknesses can leave customers feeling disappointed and inclined to seek services elsewhere. It is important for Elite Day Spa to address these weaknesses and consistently deliver high-quality service in order to maintain and grow its customer base.
Best TL Reviews
Lexi does an amazing job every time i go in. She always takes what i show her and makes it better. ❤️
All the staff is great. Lexi just does them more often.
Until next time (in 2 weeks). I’m addicted.
Stay away poor service, after making an appointment early i was told 4 pm . I showed up 5 minutes early took a seat. They called me over to the chair to sit and soak me feet for my pedicure. I sat there 45 minutes feet now in cold water watch others who walked 15 minutes after I did get waited on.. Mind You I made an appointment. I will go elsewhere to spend my $50.00 to just trim my nails and tip $10-$20 every time .. worst experience poor service!
Lexi did amazing job on my nails l. I recommend to go see her up at the mall near target
I had an appointment set for 1st thing in the morning. I arrived 10 minutes early. There was only 1 male worker there who took another customer who had an appointment because he is the "only one who can do powder nails" which I wanted acrylic. So I had to wait almost an hour for another employee to arrive. Which wasn't a for sure thing because the guy working the salon kept calling his fellow employees and saying "no one wanted to come to work today". I was a bridesmaid and had to attend my best friends wedding rehearsal later that day in Colorado which is why I made the appt so early in the morning. Only to have to wait for someone to hopefully come to work. I ended up missing half the wedding rehearsal. Apparently Lexy was still out of town and her employees don't feel being punctual while she is away is necessary. This is no way to run a business!
Always a great experience. Beautiful nails. Love how they know our name and take time to be personal and acknowledge our individual nail needs. Also love their new renovation. Very Relaxing.
My nails are amazing and before I started going there I tried 3 other salons in town my nails only lasted a week or two and broke or chipped at Elite Day Spa the last over a month. I'm very happy with the girl's and service.
Honestly I was really disappointed I felt like they did a rush job and did not take the time to care about the quality of my nails. It was really messy and overall just not how I wanted them to come out. Especially with how much I paid :( sadly will not be returning to this business. Just very disappointing….
Excellent service and my nails look absolutely AMAZING! I would highly recommend!!
Place Pictures
Elite Day Spa Info
Amenities
From the business
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Identifies as women-owned
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 AM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
Places
Other Places
1. Nails Spa
2. Le's Nails