Estetica Estrella Hair Salon

+1 502-387-8483

Vim Dr, Louisville, KY 40213 United States of America

Open Today: Closed

Quick Facts About Estetica Estrella Hair Salon

Estetica Estrella Hair Salon is a popular salon with both positive and negative comments from customers. In this analysis, we will explore the strengths and weaknesses of the salon based on the provided comments.

Starting with the strengths, one customer praises Marta, a Colombian stylist, for her fabulous work and divine hands. This suggests that the salon has skilled and talented stylists who can provide excellent hair services. Another comment mentions that the salon provides quick and efficient service, particularly for kids. This highlights their ability to cater to different needs and provide satisfactory results in a short amount of time.

Customers also appreciate the friendly and professional atmosphere of the salon. The comment about receiving an excellent service from the staff indicates that the salon has a customer-centric approach and values the satisfaction of its clients. This fosters a positive environment and builds trust among customers.

Additionally, the salon is commended for its quality services and experienced team. The customer mentions that their services are of high standard and that the team is skilled and knowledgeable. This indicates that the salon has established a reputation for itself in terms of providing top-notch services and employs experienced professionals.

As for the weaknesses, one customer had a negative experience with their girlfriend's haircut. They claim that the hair was cut unevenly and describe it as a terrible haircut. This suggests that there might be inconsistencies in the quality of service provided by different stylists at the salon. However, it is important to note that this is just one customer's experience and may not be representative of the overall quality of the salon.

Another negative comment mentions an issue of racism and dissatisfaction with the service received. The customer states that their girlfriend felt discriminated against and paid a high price for a subpar haircut. This comment raises concerns about the salon's commitment to providing equal and respectful treatment to all customers regardless of their background.

Another weakness mentioned is the lack of professionalism and preparation of the lash artist. The comment states that the lash artist is often late, unprofessional, and unprepared. Furthermore, the customer implies that there are hygiene issues and a lack of consideration for customers' allergies. These issues indicate a lack of attention to detail and proper training for the staff involved in providing lash services.

In conclusion, Estetica Estrella Hair Salon has several strengths, including skilled stylists, quick service, friendly atmosphere, and a reputation for quality services. However, there are also weaknesses such as inconsistencies in the quality of service, concerns of discrimination, and unprofessional behavior in the lash department. It is crucial for the salon to address these weaknesses and ensure a consistent and satisfactory experience for all customers.

Best TL Reviews

Si quieres un cambio de look fabuloso pregunta por Marta la colombiana.Tiene unas manos divinas.Todos son muy amables y profesionales

I took my girlfriend to get her hair cut and it was less than 10 minutes. But they chopped up her hair to look like stairs, she said they were being racist. DO NOT GO! SHE PAID $35 FOR A TERRIBLE HAIR CUT!!!!

Excelente lugar, me atendieron enseguida a mi hijo y a mi y recibimos un excelente servicio.

Le doy solo 4 estrellas, pues alguien que apenas trabaja en el lugar me atendió muy bien hasta me permitió usar el sanitario. Pero una persona que si trabaja allí le requirió por eso y no solo eso sino que hasta a mí me habló del tema, diciendo que "para que no me sintiera mal"... Aclarar que el que me permitió el acceso en cubano y quién requirió por haberlo permitido es guatemalteca. En esta vida todos somos iguales, todos somos personas...

DONT GET LASHES DONE HERE IF U GET AN INFECTION WICH U MIGHT GET THETE BECOMES IT HAPPENS ALOT , U WONT GET MONEY BACK SO DONT EVEN THINK ANOUT IT AND OR DOESNT ASK U BEFORE HAND IF YOU ARE ALLERGIC TO ANYTHING AND LASH LADY IS NEVER ON TIME, VERY UNPROFESSIONAL AND UNPREPARED NEVER AGAIN

Excelente. Un servicio de calidad.

Friendly, quick & professional. Barber had a lot of patience for my 5 year old. ????

Great service, very experienced team, and their services are awesome quality! I think they’re fairly priced overall. On regular weekend definitely plan on being there for a couple hours but they’re totally worth the wait!