Falafilo Coffee House

+44 1902 711524

17 King St, Wolverhampton WV1 1ST United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Falafilo Coffee House

Falafilo Coffee House has received both positive and negative reviews from customers, which can help us understand the strengths and weaknesses of the place.

Starting with the weaknesses, one customer mentioned that as soon as they entered the cafe, the person serving them did not seem to care about their custom. This lack of customer service can be a major drawback for any business, as it leaves customers feeling unwelcome and undervalued. Additionally, the customer complained about several aspects of their meal, including undercooked fries, a strange pink colored beetroot, and overly sweet baklava. The salty and weird taste of the food made them feel sick and dissatisfied. This suggests that there may be issues with consistency in food preparation and quality control. Another negative point mentioned was that the espresso and latte were not enjoyable, leading the customer to leave most of their meal uneaten.

In contrast, some customers praised the quality and taste of the food at Falafilo Coffee House. They specifically mentioned the delicious wraps, the top-quality ingredients, and the fact that the food is cooked fresh while you wait. The chicken was highlighted as being beautifully cooked with a combination of flavors that worked well together. The chips were also highly praised for being seasoned perfectly. Moreover, the customer service received positive feedback as well, with mentions of friendly and helpful staff who made customers feel welcome. The owner was singled out for being easy to talk to and showing genuine interest in the customer's experience. The portion sizes were described as large and the value for money was considered excellent by some customers.

Overall, it can be said that the strengths of Falafilo Coffee House lie in the quality and taste of their food, as well as the friendliness of the staff. Customers praised the fresh ingredients, delicious wraps, and well-seasoned chips. The personalized service and genuine interest shown by the owner were also appreciated. However, weaknesses were observed in terms of customer service, consistency in food preparation, and the quality of certain menu items such as the espresso and baklava. It is important for the business to address these weaknesses in order to improve the overall customer experience and reputation of the cafe.

Best TL Reviews

I don't normally give bad reviews but I honestly can't not say something about this place. As soon as we entered, the person serving could not have cared less about our custom. We were excited to try some Turkish food as we eat it often but we were made to feel like we were an inconvenience to them. We ordered the tuna ciabata (which came in a wrap) , a mixed shawarma wrap, fries, kybbeh and baklava. I don't know where to begin... The tuna ciabata being in a wrap, the shawarma being covered in cinnamon powder, the undercooked fries, the weird pink coloured salty beetroot sticks? (I think that's what they were). The baklava was so sweet I couldn't taste the pistachio. Also had an espresso and a latte, took a sip of them and said we were done. I can safely say that we did not even eat 1/4 of what was ordered as it was all salty and weird tasting and made us feel sick. I'm glad I didn't have to pay full price due to eat out to help out. So disappointing and not worth the money unless you want diabetes.

This place is the definition of fresh food. The fattoush salad is to die for, nevermind the wraps. Very friendly and helpful staff and always a nice welcome.

It was my first time ever trying anything like this and I’m happy to say it’s made me so excited to go back and try other things. Owner was so friendly and easy to talk to, took interest in our custom and was happy to cater to our needs. Me and my friend asked for a recommendation off of the menu and we were both so happy to take the owner up on his offer. The chicken was cooked beautifully, lots of different flavours combined together and they work so well. The chips were seasoned so well and the salad was lovely and dressed just right. We also asked for a special kind of milkshake which were amazing with our meals and complimented each other so well. We also ordered a side of falafel which I had never tried but I am so excited to try it again because it was just so tasty. I left feeling full and really felt like we were underpaying for the quality and quantity. Big portions and cooked to perfection. This place is definitely worth a visit for a change and an eye opener to different culture.

Amazing little cafe in Wolverhampton. Food is top quality, tastes amazing and cooked fresh while you wait.

Staff are polite, knowledge and customer service skills are above and beyond definatley made me my mum and my 17th month old feel so welcome.

So glad to have finally tried this place wont be eating anywhere else in Wolverhampton ????

Amazing food, great and lovely service! Will be coming again soon :)

Delicious wraps and coffee, very good value too

Amazing food. Friendly staff. Excellent value for money.

Very rude and dirty shop. the man use hand to make a wrap for me and clean his hand by jeans . some time he throw away to the bin by hand ???? . his salad has no picker used hands . I just bought 1 wrap £2.99 mentioned on the menu and 1 bottle of water they charge me £5... i just want to ask Is that a diffrent water!!? I never recommend it... 0 star