Fancy Nails and Spa

+1 706-356-1700

12320 Augusta Rd, Lavonia, GA 30553 United States of America

Open Today: Closed

Quick Facts About Fancy Nails and Spa

Fancy Nails and Spa is a nail salon that has received mixed reviews from customers. It is important to analyze the strengths and weaknesses of the salon based on the comments provided.

One of the main strengths of Fancy Nails and Spa is the excellent service provided by two specific nail technicians, Gabby and Nancy. Customers have praised their attention to detail and their ability to shape nails according to the individual's preferences. This indicates that the salon has skilled nail technicians who are capable of delivering high-quality work.

Additionally, the salon has been commended for its friendly and welcoming staff. Customers appreciate the warm atmosphere and the positive interactions they have with the employees. This suggests that the salon values customer service and strives to create a pleasant experience for its clients.

The thoroughness of the pedicure service has also been highlighted as a strength of Fancy Nails and Spa. Customers mention that the pedicure felt amazing and was performed with care. This indicates that the salon pays attention to providing a relaxing and enjoyable spa experience.

However, there are also weaknesses that have been identified based on the comments. One recurring issue is the inconsistency in service quality. While some customers have had great experiences, others have expressed dissatisfaction with the results of their nail services. For example, one customer mentioned that their nails only lasted 4 days and were not done properly. Another customer expressed disappointment with the design of their nails and the rough edges left after the manicure. This inconsistency can be seen as a weakness of the salon, as it indicates a lack of attention to detail and a failure to consistently meet customer expectations.

Furthermore, it seems that communication and understanding of customer preferences may be an area that needs improvement. Customers have mentioned that their requested nail shapes or designs were not accurately executed. This can lead to disappointment and dissatisfaction among customers, as they may end up with a result that differs from their original vision.

The use of outdated equipment, such as a hand-sized fan for drying nails instead of a proper nail drying light, has also been mentioned as a weakness. This can result in improperly dried nails, causing the nail polish to chip easily and the customer having to fix their nails after leaving the salon.

It is also worth noting that one customer expressed their unwillingness to return to the salon after an unsatisfactory experience. This indicates a potential loss of future business due to a negative customer experience.

In conclusion, Fancy Nails and Spa has strengths such as skilled nail technicians, friendly staff, and thorough pedicure services. However, weaknesses including inconsistency in service quality, difficulty in meeting customer preferences, and the use of outdated equipment have been identified. By addressing these weaknesses, the salon can improve customer satisfaction and enhance its reputation.

Best TL Reviews

I love the ladies at Fancy Nails..Gabby and Nancy do a wonderful job on my nails. I never had any problems with the service and they always are very detailed oriented about how I like my nails shaped and the length of each one. If you want a wonderful nail salon go by and see Gabby or Nancy and let them help you out....look beautiful for your special occasion or just look beautiful every day.

Chose this salon from a Google search since I was just visiting the state. Very friendly staff and great service! Pedicure was thorough and felt amazing! Thank you!

What i asked for on the left and what I got on the right. They did my toes as well I just had surgery a couple months ago and everything was tight and sore Denise did a great job she was very nice and gentle and was able to loosen up my foot some ill definitely be back!!!

I hoped to get SNS nails. My nails lasted 4 days and weren’t done properly, much too quickly to even consider them done properly. My cuticles weren’t even done. I paid $73 for SNS nails along with the deluxe pedicure. I did not receive the proper service that I paid the cost for. When I called, they only offered a fill in due to their 3 day policy. I would rather spend my money elsewhere and get a fill in that will be done correctly.

Not pleased with my nails but my feet look good first time and the last time I want return

I enjoy coming to this nail salon, they do their job and are quick, but aren’t rushed. It’s always a good atmosphere and every design i’ve asked for they’ve always been able to do. If there’s something i want fixed they’ll fix it for me, they go an extra mile for you. I’ll be back ????

These girls are top notch professional spa providers. My experiences are always amazing ????! , I drive from S.C. to get pampered. They ALWAYS make sure you are satisfied before you leave. Areas are quiet and pleasant atmosphere is very clean. I recommend fancy nails and spa to all my friends and I recommend it to you! A+

When I went to get my nails done, the lady that did my nails didn’t get the shapes I asked for. She didn’t do the design I wanted correctly, which I can understand that because it’s hard to copy with nail polish. My nails were not curved off at the ends so they’re rough and sharp around the edges. They didn’t use the light to dry my nails they used a fan the size of my hand. This way, they didn’t dry properly and I ended up cutting the paint on the nail after I left. Very sweet and tried they’re hardest, but they need work.