Quick Facts About Star Nails & Tanning
Strengths:
1. Family vibe: One comment mentions that they love the family vibe they get when they visit Star Nails & Tanning. This suggests that the staff creates a warm and welcoming atmosphere for customers, making them feel comfortable during their visit.
2. Going above and beyond: Another comment mentions that the staff at Star Nails & Tanning will go above and beyond for customers to ensure they love the result. This indicates that the staff is dedicated to providing high-quality services and satisfying their customers.
3. Great designs: A comment states that the staff does great designs. This suggests that they have a high level of creativity and skill when it comes to nail art, providing customers with unique and visually appealing designs.
4. Friendly staff: Multiple comments mention the friendly staff at Star Nails & Tanning. This indicates that the staff is personable and creates a positive and welcoming environment for customers.
5. Creativity: One comment states that the creativity displayed by the staff at Star Nails & Tanning is unmatched. This suggests that the staff is highly skilled at creating innovative and artistic nail designs, setting them apart from other nail salons.
Weaknesses:
1. Poor acrylic fill-in: One comment mentions a negative experience with an acrylic fill-in at Star Nails & Tanning. The customer states that the acrylic was uneven and the gel polish job looked amateurish. This suggests that there may be inconsistencies in the quality of services provided by the staff.
2. Old tanning beds: A comment points out that the tanning beds at Star Nails & Tanning are old and need to be replaced. This suggests that the salon may not invest in updating their equipment, which could affect the overall quality of the tanning experience for customers.
3. Rude owner: One comment mentions experiencing rudeness from the owner, Cindy. The customer alleges that Cindy made offensive remarks and acted aggressively. This indicates a lack of professionalism and may create an uncomfortable atmosphere for customers.
4. Lack of time management: Another comment mentions that the staff at Star Nails & Tanning had difficulty managing time when curing gel polish, resulting in sticky nails. This suggests a potential lack of attention to detail and a need for better time management skills.
5. Rushed service: One comment describes feeling rushed during their visit, as another customer wanted to do their nails instead. This suggests that the staff may prioritize quick turnover of customers over providing thorough and attentive service.
In conclusion, Star Nails & Tanning has strengths in creating a family-oriented and friendly atmosphere, going above and beyond for customers, and showcasing great creativity in their designs. However, they have weaknesses in providing inconsistent acrylic fill-ins, maintaining outdated tanning beds, dealing with a rude owner, managing time effectively during treatments, and potentially rushing through appointments. It is important for the salon to address these weaknesses in order to improve the overall customer experience.
Best TL Reviews
I absolutely love the family vibe I get when I get my nails done. Would much rather hang out with this family all day then be rushed in a fast paced nail place. Love their work & they will go above and beyond for you to love what you get. Updated with todays visit nails & lash photos
Worst acrylic fill in I've ever had! This was the first time I have ever been to Star Nails. I read a couple reviews online and checked out their work on Facebook and it seemed decent enough. The shop is very small and there where only 2 "nail techs" working there. I had to listen to the man who did my nails tell terrible jokes, making fun of Asian people, for the 2 HOURS it took him to do my fill in. His wife came in when it was time for me to get my nails polished and decided to take over. I went with the gel polish. The UV light was very old and the lady was more interested in scrolling through her cell phone than tending to me. I took my hands out of the dryer numerous times because it was very hot (which I told her about more than once) and she simply kept losing track of the time while my hands were in there. The acrylic on my nails was very uneven and the polish job looked like a 3 yr old did it! Not to mention the gel wasn't cured on 2 of my fingers and they were a sticky mess. I had to go somewhere the next day and get them completely redone! Would not recommend this place to anyone!
Very social and relaxing place
Owners are nice. But the tanning beds are old. It takes a while to get tan. I shouldn't have to go to a tanning bed everyday. But here u do b/c the bulbs are not strong. Personally I think they need to be replaced.
The owner Cindy is very rude. She told me to get out after she wanted to charge me to add more Acrylic to my nails. I've been dealing with this place on & off since 2002. We've had some conversations in the pass, so she knew about my mental health situation. So when putting me out she called me Retarded, and was trying to fight me. She plays sweet and Innocent but she is low key evil.
Very friendly staff and does great designs, I was ultimately satisfied
Always a smiling face! As you are greeted at the door you know you are welcome. The creativity that these ladies display is untouched!! No one compairs! I never walk away disappointed & I get compliments from the first day my nails are done up until the day it's time for me to return for a new service! I'm always looking forward to going back!!
I called to make an appointment and she said they weren't busy so come on in. I was there 10 min and another girl came in who wanted butterflies that giel tried to get her dad to do my nails cause she wanted to do the butterflies. He wouldn't so she hurried me through. Disappointed. Won't be back. She was so mad she told me to get my hair done and eat seaweed salad for all my wrinkles
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Star Nails & Tanning Info
Amenities
Accessibility
Today
Opening Hours
Monday | 10:00 AM - 07:00 PM |
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Tuesday | 10:00 AM - 07:00 PM |
Wednesday | 10:00 AM - 07:00 PM |
Thursday | 10:00 AM - 07:00 PM |
Friday | 10:00 AM - 07:00 PM |
Saturday | 10:00 AM - 07:00 PM |
Sunday | Closed |
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