Fashion Nails and Spa

+1 586-296-2477

13812 14 Mile Rd, Warren, MI 48088 United States of America

Open Today: -

Quick Facts About Fashion Nails and Spa

Fashion Nails and Spa, based on the comments provided, has a number of strengths and weaknesses.

Firstly, one strength of Fashion Nails and Spa is their eyebrow services. One comment specifically recommends the place for eyebrow services, suggesting that they have expertise and skill in this area. This indicates that Fashion Nails and Spa has staff who are capable of providing quality eyebrow services, which can be a draw for customers looking for this specific service.

Another strength mentioned in the comments is the affordability and speed of the nail services. One customer states that they paid $35 for their nails and were impressed with the quality and speed of the service. This suggests that Fashion Nails and Spa offers competitive pricing and efficient service, which can be appealing to customers who are looking for quick and affordable nail treatments.

Additionally, the cleanliness of the salon is mentioned as a strength in one comment. The customer expresses that the salon is extremely clean, which can be a positive factor for potential customers who prioritize hygiene and cleanliness in their salon experiences.

On the other hand, there are several weaknesses mentioned in the comments regarding Fashion Nails and Spa. One major weakness is the rough treatment of customers during pedicures. One customer complains about the roughness of the service and expresses discomfort throughout the treatment. This indicates that the salon may not prioritize customer comfort and satisfaction, which can be a significant drawback for potential customers who want a relaxing and enjoyable experience.

Sanitation and hygiene are also highlighted as weaknesses of Fashion Nails and Spa. One comment mentions that a cuticle was cut and no disinfectant was applied, potentially causing an infection. This suggests a lack of proper sanitation protocols, which can be a major concern for customers who prioritize cleanliness and health. Another comment mentions a worker dropping a tool on the ground and continuing to use it on a customer's nails, indicating a disregard for hygiene practices.

Furthermore, customer service issues are mentioned in multiple comments. Some customers found the staff to be rude and unprofessional. One comment describes the owner's husband as rough and impatient, causing swollen and bleeding cuticles. Another customer recounts an incident where a worker physically hit them and displayed disrespectful behavior. These instances of problematic customer service can deter potential customers who value friendly and respectful interactions.

Another weakness highlighted in the comments is the inconsistency in opening hours. Several customers mention that Fashion Nails and Spa frequently opens late, causing inconvenience and frustration. This inconsistency can lead to a lack of trust and reliability in the salon's services.

In conclusion, Fashion Nails and Spa has strengths in their eyebrow services, affordability, speed, and cleanliness. However, weaknesses in customer treatment, sanitation practices, customer service, and inconsistent opening hours can significantly impact customer experiences and deter potential customers. It is important for Fashion Nails and Spa to address these weaknesses in order to improve their overall reputation and attract more customers.

Best TL Reviews

That older lady that does most if not all the pedicures is very rough on the feet. I was not comfortable at all and really wanted to have her stop half way through. My toes were frozen from just sitting here. Like she had me dip my feet in the water to get them wet then took the water away, like most of my pedicure was spent trying not to tell her just to stop. And by the time I got to have my feet in the water it was already cold. I DO NOT RECOMMEND coming here for anything other then eyebrows. On top of the attitude she had. Like never again will I be back this was a last minute decision and I’m so mortified that I’m going to have to fix my toe nails. I’d recommend buying a foot spa over coming here!!!

cuticle was cut. wound was exposed and no first aid was given (disinfectant), which could have been a cause for infection. normally you would expect proper sanitation, or at least some sort of reaction from the person doing your nails. if you can, go somewhere else.

I paid $35 my nails. They came out very good. i was very impressed for my first time coming here. I went in and there wasn’t a wait and i didn’t make an appointment. i sat down for about 5 mins and they were ready for me. i got black nails and he did them very fast and food as well. it hurt a little bit i’ve never been a place where it doesn’t hurt. i posted some pics to see

I have come here many times and it is always the same result. They are rude they either are way too slow, pick and choose who goes where and when even if you’ve been waiting they take others before you. They are rough on nails and I even saw him drop his tool on the ground pick it back up and CONTINUE to use it on a ladies nail.

Fashion nails and spa has gone down hill drastically. I started coming here when I moved to the area, almost a year ago. They were good for awhile and then it became clear that the owner's husband hates his job. He was the one to do my nails often and he became extremely rough and impatient about taking his time to do my nails. My cuticles were swollen and red for almost a week after he did my nails and it progressively got so much worse. This last time, 3 of my nails were BLEEDING by the time he was done. Believe it or not, that was not the final straw. The final straw was when I went in to get my nails done this past time. I was a faithful customer, every two weeks getting my nails done and brought several friends with me. Since getting them done, I had 2 nails break. Whatever, things happen (or so I thought). I went to get them fixed (in between my bi-weekly appt.) and the guy was extremely rude again. I told him I need a fix and a polish change. He over charged me (from their POSTED prices) and when I asked for a Matte top coat (which I usually get) he told me there was an additional cost. I said, I have never paid extra before, why now? He claimed "its a new charge". I went to pay for my nails and he was mad that I was using my debit card (which I ALWAYS used). He said "don't you have cash?" I said no, I do not keep cash on me. He rolled his eyes and clearly was done helping me. He painted my nails awfully, to the point that he left nail polish on my fingers around the nail and you can see every single mark that the brush made on my nail like there was something dragged across my nail bed. My friend was with me and was getting a pedicure this day. After drying, I went to sit by her (since she was the only one in the salon getting a pedicure) and the worker (the older lady) **PHYSICALLY HIT ME**. She smacked my leg and told me "No, you sit over there" and pointed to where I was sitting previously. I asked why I can't sit by my friend and she laughed and said nothing else and then the two workers started talking in a different language (clearly about the situation). Now, its 3 days after getting my nails fixed after the breaks and ANOTHER nail is broken. Honestly, if you are thinking about going to this place because of the convenience of location, my advice....stay far far away!!!! I would rather drive hours away to get my nails done then use this place EVER AGAIN.

Very uncomfortable the guy that did my nails had a attitude didn’t listen to anything I wanted will not be back

Absolutely incredible place. Extremely clean and Tina (one of the owners) is phenomenal. I’ve been a customer for years, and i’ll never go anywhere else. I recently went to get a full set, and the wait was a bit long, but only because they were busy. It came out AMAZING!!! Definitely recommend this place!

they’re okay, not the best. hit or mess. however they are notorious for opening their doors late for their own business. came at 9:30 on a saturday when it’s supposed to open. 9:38 and doors are still locked. talking to other customers who are waiting with me, this happens often.