Quick Facts About Model Nails
Model Nails is a nail salon that receives mixed reviews from customers. Some customers have had great experiences with certain nail technicians, while others have had negative experiences and are dissatisfied with the overall service. There are both strengths and weaknesses that can be identified based on the comments provided.
One strength of Model Nails is the positive experiences customers have had with specific nail technicians. For example, a customer praised Kim for her amazing work and friendly nature. This shows that there are skilled and personable nail technicians at the salon who can provide excellent service. Additionally, another reviewer mentioned Cindy's excellent job on their gel nails with design, highlighting another talented technician at the salon.
Another strength of Model Nails is the overall friendliness of the employees. Several customers mentioned that the workers were friendly and welcoming, which contributes to a positive and comfortable atmosphere in the salon. This is important for creating a pleasant experience and building customer loyalty.
The salon's longevity is also a strength that can be derived from one of the comments. A customer stated that they have been going to Model Nails for almost two decades, which shows that the salon has been able to maintain a solid customer base over the years. This indicates that they have been able to consistently provide satisfactory service to customers.
One weakness of Model Nails is the inconsistency in service quality. Some customers have had negative experiences with rushed and unsatisfactory nail services. For instance, a customer complained about flooding cuticles with acrylic, product build-up, bumpy polish, and rushing through the service. This suggests that there may be issues with attention to detail and quality control at the salon.
Another weakness identified is the potential decline in service quality over time. A long-time customer mentioned that a specific nail technician, Jack, who used to be amazing, has become less attentive, rushed, and easily distracted during appointments. This indicates that there may be a decline in the performance of certain nail technicians, which can be a cause for concern for customers seeking consistent quality service.
One weakness mentioned is a lack of professionalism. A customer expressed dissatisfaction with their service, mentioning wrong nail design, chipped nails, poorly shaped nails, chunks of acrylic left behind, and a suspicion of the nail technician being under the influence. This negative experience can damage the salon's reputation and result in lost business.
Although not directly mentioned, one potential weakness based on the comments is the lack of consistency across nail technicians. Customers had mixed experiences with different technicians, which suggests a lack of standardization in the service provided. This may lead to customers feeling uncertain about the quality they will receive if they visit the salon.
In conclusion, Model Nails has both strengths and weaknesses based on the comments provided. The positive experiences and friendly employees are strengths that contribute to a positive salon atmosphere. However, the inconsistent service quality, decline in performance of certain technicians, and issues with professionalism are weaknesses that the salon needs to address in order to improve customer satisfaction and loyalty.
Best TL Reviews
Ask for Kim when you go!! She did amazing with my nails and she’s sooo kind and talkative! Definitely going back and asking for her! All the workers were friendly :)) make sure you tip these people well, they deserve it!
We went to get our nails done for my sister's wedding. They did not turn out good. My cuticles got flooded with acrylic, there was a ton of product build up under my nails and the polish has a ton of little bumps on there. The lady was rushing the woman before me and made her change the nail color she wanted to get out of the salon and then quickly rushed through mine. I will not go back nor will I recommend this salon to anybody.
I'm here every 3-4 weeks for a pedicure. Always a positive experience. I've been going to Model Nails since I was 19 and I'll be 38 next month.
I have been coming here for years. They do such a great job. I often only get a pedicure while my niece gets a full set. We have always been satisfied when leaving. I have even walked the mall and chipped my toes while do so... and they touched it up before I left for home.
Not exactly what I asked for the flowers are wrong she had me leave with chips in my thumbnail the nails are shooting straight up from the side there was hunks of acrylic stuck under my nail that I had to file down on my own and when the lady would look at me her eyes were very red so that gave me the impression that she was under an influence while doing my nails I had to leave with acrylic all over my hands messed up polish and fingerprints in my nails I would not recommend going here I would go to a more professional person it would be worth the extra money
Cindy did an excellent job on my gel nails with design! Jack and Linda are always friendly and welcoming. I have been a loyal customer of theirs for more than a decade at this point!
About 2-3 years ago this place was the best nail salon in Janesville.. well I started recently coming back and requesting the same person (jack) and it just seems to me he’s no longer able to go do the work he did before! He was amazing at what he doesn’t but now I noticed he doesn’t listen to his customers, he’s rushing things and most importantly he gets distracted and leaves from my appointment to handle other costumers while in the process of painting my nails. Super super disappointed and half tempted to go back and demand them to remove the mistake of a job..
I have gone here 2s and each time I have went there I have been highly satisfied! They are nothing but nice and respectful. The store is very clean, all the employees are respectful and cheerful it makes me getting my nails done a better experience!
Model Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
How to go there
Location
Places
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