Quick Facts About Firejacks
Firejacks is a restaurant that offers a unique concept and has received positive reviews for its service and variety of sauces. However, there are also some weaknesses that have been pointed out by customers.
One of the strengths of Firejacks is its excellent service. Many customers have praised the friendly staff and quick service. This is important for a restaurant as good service can greatly enhance the dining experience for customers.
Another strength is the wide selection of sauces available. With 25 sauces to choose from, customers can customize their meals to their liking and experiment with different flavors. This variety adds an element of excitement and uniqueness to the dining experience.
The desserts at Firejacks, particularly the toffee pudding, have been praised as being good. A delicious dessert can be the perfect way to end a meal and leave a lasting positive impression on customers.
The concept of Firejacks as a nice restaurant with a variety of sauce options has been well-received by customers. The comfortable seats and overall ambiance of the place add to the positive dining experience.
The twin jacker burger has been highlighted as a standout item on the menu. It is recommended as a must-try for big eaters and has been described as tasty. A delicious and satisfying burger option is important for a restaurant, as it is often a popular choice among customers.
Despite these strengths, there are also weaknesses that have been mentioned. One customer pointed out that while the staff were friendly, it was difficult to get their attention for drink orders as they seemed to be standing around and chatting with each other. This can be frustrating for customers who expect prompt service throughout their dining experience.
Another weakness mentioned is the slightly disappointing steak. One customer ordered it medium rare but found that it was overcooked on the outside. Inconsistencies in the quality of food can greatly impact the overall dining experience and leave customers feeling let down.
The pricing at Firejacks has also been identified as a weakness. One customer mentioned that everything is an extra cost, including the chips, which were priced at £3.50. This can make the dining experience feel expensive and may deter some customers who are looking for more affordable options.
Desserts have also received mixed reviews, with some customers finding them to be subpar. One customer mentioned that the double waffle stack was served cold and hard, and the cheesecake base tasted like it had been left out all day. Inconsistent dessert quality can disappoint customers and leave them with a negative impression of the restaurant.
Another weakness that has been mentioned is a change in the menu without proper communication. One customer mentioned that they ordered a sharing platter that had been a favorite in the past, only to find out that the ribs had been replaced with rib bites. The customer felt disappointed and described the rib bites as charcoal burnt pieces of meat. Inconsistencies and unexpected changes to menu items can be frustrating for customers who expect consistency and familiarity.
In conclusion, Firejacks has strengths such as excellent service, a wide variety of sauces, and delicious desserts. However, there are weaknesses in the form of inconsistent food quality, difficulties getting the attention of staff, higher pricing, and changes to menu items without clear communication. It is important for the restaurant to address these weaknesses in order to provide a consistently positive dining experience for their customers.
Best TL Reviews
Service is great! There are 25 sauces available for you to choose from. Desserts are good especially the toffee pudding. The steak however was slightly disappointing. Ordered mediam rare but it was too cooked on the outside.
Nice restaurants with a very good concept. Quick service, fast delivery and tasty food. The twin jacker burger is really worth to try. Enough for the big eaters among us. They have a rack with many different sauces to choose from. Place looks good, comfortable seats and nice food. What else?
The staff were really friendly however getting their attention for drinks wasn't easy as the staff did a fair bit of standing around chatting to each other.
When the food arrived it was lovely and none of the party had any complaints. It does feel a little expensive though as everything is an extra even chips (£3.50).
Afew of the party ordered desserts and they unfortunately spoiled and good main. Double waffle stack the waffles were both cold and hard and the cheesecake base tasted like it had been left out all day.
Overall burgers very good but desserts not so much.
Nice place, the brugers taste good but the chips are a bit basic. Loads of sauce's to chose, like over 30! The service is really good with our waiter making conversation and having a few jokes. Chilled atmosphere with low music playing so it's good for lunch time conversation.
Nice atmosphere, very friendly staff (especially Jamie) and the food is very good. Can’t complain really. Easy menu & decent selection of draft & bottled beers. Also caters for vegan/vegetarian oddballs!
First visit to Firejacks and these guys know how to feed you! Full rack of ribs and chicken skewers were delicious! The ribs are lean and juicy and the sauce compliments it perfectly. The restaurant decoration is fresh and designed for comfort and socialising. The staff are friendly and the food was served in good time. All in all a perfect night out and I'll surely be back again soon!
Amazing!!! The food was beautiful and the service was so fast. We enjoyed the variation of the sauce bar and the burgers we had were delicious. Five stars guys well done ! (Definitely recommending to a friend)
Been here several times and had their sharing platter. Ordered the same plater which was on the menu and looked the same, however I didnt notice that the original ribs had been taken off the platter menu information and replaced with rib bites. I did feel a little annoyed because the dish I always have has always been a nice dish but rib bites were really a disgrace and a bit of a cop out. They looked like charcoal burnt pieces of meat. Honestly tried to cut a piece to eat but they were solid. The rest of the meal was ok but had to voice my opinion as it was disappointing
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Firejacks Info
Amenities
Service options
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Delivery
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Takeaway
Planning
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Accepts reservations
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:00 AM - 10:00 PM |
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| Tuesday | 09:00 AM - 10:00 PM |
| Wednesday | 09:00 AM - 10:00 PM |
| Thursday | 09:00 AM - 10:00 PM |
| Friday | 09:00 AM - 11:30 PM |
| Saturday | 09:00 AM - 11:30 PM |
| Sunday | 09:00 AM - 10:00 PM |
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