Frank & Vinny's Barber Shop

+1 781-828-9833

15 Church St, Canton, MA 02021 United States of America

Open Today: Closed

Quick Facts About Frank & Vinny's Barber Shop

Frank & Vinny's Barber Shop has both strengths and weaknesses based on the comments provided.

Starting with the strengths, it is clear that some customers have had positive experiences with the barbershop. One customer mentions that their husband is extremely pleased with the haircut he receives from Frank and chooses to come back, indicating that there may be barbers with good skills at the shop. Another long-time customer praises the friendly and efficient service, emphasizing the value they receive. This suggests that the barbershop has built a loyal customer base and offers good customer service.

The comments also highlight the sense of community that the barbershop provides. One customer mentions that they have known the barbers for 40 years, indicating that Frank & Vinny's has a long-standing presence in the neighborhood. This demonstrates that the barbershop has established a trusted reputation and maintains a "home town feel" even after many years. Another comment highlights the inviting and friendly nature of the staff, creating a positive first impression for customers.

However, there are several weaknesses that are apparent. One significant issue is the poor quality of haircuts reported by some customers. One individual describes their experience as the worst haircut of their life, with the barber insulting their hair and being unable to deliver the desired haircut. Another customer mentions that their haircut was botched, with patches of longer hair, leading them to seek another barbershop for a fix. These negative experiences suggest that there may be inconsistency in the skills and training of the barbers at Frank & Vinny's.

The high cost of services is another weakness mentioned in the comments. One person asserts that the prices are expensive compared to other options in Boston, suggesting that customers may find better value elsewhere. This raises concerns about the affordability and competitiveness of the barbershop's pricing.

Another weakness mentioned by a customer is the lack of flexibility in scheduling appointments. The individual expresses frustration at being asked to make an appointment after being a regular customer for four years. This suggests that the barbershop may not prioritize accommodating walk-in customers and may have a policy that does not align with customer expectations.

In conclusion, Frank & Vinny's Barber Shop has strengths in terms of customer service, loyalty, and community presence. However, the barbershop also exhibits weaknesses in terms of inconsistent haircut quality, high pricing, and potentially restrictive appointment policies. These weaknesses may impact the overall customer experience and could potentially drive customers away to other barbershops offering better value and satisfactory haircuts.

Best TL Reviews

my hair was cut by frank and it was the worst haircut experience i have ever received in my entire life. He was insulting my hair calling it greasy and oily when it wasn’t. i showed him a picture of the haircut i wanted and then after cutting my hair he said the haircut i asked for was “impossible”. Which if he couldnt have given me the haircut he shouldn’t have agreed to attempting to give it to me in the first place. After recieving the worst haircut of my life he claimed i was being “fussy and rude” by asking him to fix the back. The back of my head looked like a mushroom and looked horrible and i asked if he could save the haircut by fading the back. He refused saying just because your dissatisfied with the haircut doesn’t mean i can give you two haircuts. when i was just asking him to fix my hair. He said i dont charge everyone $30 for two haircuts. Which he did not charge he charged me $38 for the worst haircut of my life. i paid $38 to have my hair ruined and to be insulted when i was only trying to feel good about myself by getting a haircut. i have never been rude to a barber in my life and i can’t believe how bad of a barber and human frank is.directly after i went to another barber and paid $25 to get a way better haircut

My husband is extremely pleased with the haircut he gets with Frank. He's tried other barbers in the past but came back and stays with Frank. Wonderful experience.

They are expensive. $30 for a hair cut and $10 for a beard trim. In Boston you get a full cut with $30 beard included.

This is directly to the owner, after walking into his establishment I noticed one customer getting their haircut and three other barbers enjoying coffee. he informed me that I needed to make an appointment after going there for over four years. I told him sure but in those four walls he may be the owner but outside of it I am the customer and the old mighty Dollar rules. He just lost a customer do to your lack of understanding the customer comes first.

My Barber for the last 20 years! Friendly, Efficient, great value are just a few reasons that I wouldn't go anywhere else. Once you are greeted at the door by Frank, you will understand what I am saying!

They are the best!!!

Good cut, fast service. Make sure to call ahead.

Great, old fashioned neighborhood barber shop. Known these people for 40 years. Same, home town feel after not visiting for 15 years.

First off I would like to say that the people who work here are super nice, and very inviting. This was a great first impression and I thought they were extremely welcoming. But on the other hand, I haven't had this bad of haircut since I was in elementary school.

The woman who cut my hair was very nice, and sweet, however she did not know how to give a bald fade whatsoever. I have patches of longer hair right now, and will be going to another shop to get a bald fade.

This was just my experience, and I know there are other barbers over there and she might even do well with other cuts, but this one was not and was botched.