Quick Facts About G NAILS & SPA
G NAILS & SPA is a nail salon that seems to have both strengths and weaknesses based on the comments provided. Let's analyze them in order to understand the overall perception of the salon.
One of the strengths mentioned by customers is the skill and attention to detail of the technicians. Tina, in particular, is praised for taking her time and delivering lovely nails based on a picture shown by the customer. This indicates that the technicians at G NAILS & SPA have good technical skills and are capable of creating intricate designs. Additionally, the reasonable pricing for the intricate designs on all ten nails is seen as another strength, as customers feel that they are getting good value for their money.
Another strength highlighted by a customer is the salon's ability to listen to customer requests and deliver the desired results. This indicates good communication and customer service, which are important attributes for a successful nail salon. The fact that different technicians are able to communicate with each other and still deliver gorgeous nails also demonstrates good teamwork and coordination within the salon.
A recurring positive comment is about a technician called Lam, who is said to do a fantastic job and is consistently kind and accommodating. This highlights the presence of experienced and skilled technicians at G NAILS & SPA, which is a key strength for a nail salon.
The positive comments also mention the friendly and talkative nature of the staff, creating a welcoming and comfortable atmosphere for customers. This is important for building customer loyalty and positive word-of-mouth recommendations.
On the other hand, there are a few negative comments that mention specific issues with the service provided by G NAILS & SPA. One customer mentioned that they had the "worse nail service" they had ever received. They describe issues with the shape, technique, and acrylic not matching the nail bed. They also mention being overcharged for services they didn't receive. This negative experience is further compounded by a lack of resolution when the customer approached the salon with their concerns. The customer felt that their complaints were dismissed and that the salon did not take responsibility for the subpar service provided. This highlights a weakness in customer service and conflict resolution at G NAILS & SPA.
Another negative comment mentions a rushed service, with the nails being cut too short, no shape given, and polish spilling onto the skin. This indicates a lack of attention to detail and potential issues with time management and customer satisfaction.
In conclusion, G NAILS & SPA has several strengths, including skilled technicians, attention to detail, good communication and coordination amongst technicians, and reasonable pricing. However, there are also weaknesses, such as issues with customer service, conflict resolution, and attention to detail in some cases. These weaknesses should be addressed in order to improve the overall customer experience at G NAILS & SPA.
Best TL Reviews
Tina did an amazing job on my nails I showed her a picture of the design I wanted and she was very thorough, took her time to make them look lovely. Price was reasonable with the intricate design on all ten nails. Definitely would recommend!:)
I’ve been going to another nail salon for many years and went to G nails with a friend. They really listened to what I was asking for and I was very happy. I went back for a fill today and had a different technician. They communicated with each other and I came out with gorgeous nails again! They are friendly and talkative. I’ll be recommending everyone I know.
I have been going to gnails for a couple of years now and Lam does my nails. She does a fantastic job everytime! How she did my nails the last time was my favorite shade where they look just natural. She is always kind and sweet and enjoy getting my nails done by her. She always has accommodated me in her schedule! Great place and totally recommend!
Always happy when I get my dip done by Tanya. She does a fantastic job and she loves sharing Vietnamese recipes with me.
The hands down worse nail service I've ever received!
I went in on Friday evening for the 4th of July holiday. Tuesday when I returned home the nails were lifting the shape was so funky and the acrylic does not come close to the nail bed. Asked for the $45 pink and white full set as apposed to the basic $30. These nails were not full acrylic as the gal painted on the white around the top, not the "PINK AND WHITE "
When I returned, I went straight there and was met with a gaslighting lady I couldn't hold a conversation with.
The bad shape/technique and over charged for services I didn't receive didn't bother her. It was just my fault and there's nothing they're going to to rectify this situation.
NO RESOLUTION!!!!!
***** PHOTOS*****
Judge for yourself
Love this place! Every time I go in, I show a nail design I want and they deliver! They do an amazing job! They always received me when I did walk-in and everyone is so friendly!
I absolutely love this place!!! They recently got all new chairs and tables- so classy! And everyone is so nice, especially Lam & Daniel. They are the best in the Harbor -so be sure to make an appointment for the top notch service. ❤️
Made appointment for gel mani 3pm on a Monday. Was very rushed. Cut too short, no shape, polish all over skin.
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G NAILS & SPA Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
Amenities
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Restroom
Today
Opening Hours
| Thursday | 09:00 AM - 07:00 PM |
|---|---|
| Monday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Tuesday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
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Location
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