Quick Facts About Golden Crown
Golden Crown is a Chinese takeaway that has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the place, we will analyze the comments provided by customers.
Starting with the positive feedback, one customer mentioned that they had a pleasant experience with Golden Crown. They tried the sweet chili chicken and found the portion to be big and tasty. They also received a free bag of prawn crackers, which was a nice touch. This comment indicates that the food quality and portion sizes at Golden Crown are satisfactory. This could be seen as a strength of the place as customers value good portions and tasty food.
However, another customer had a very negative experience with the delivery service at Golden Crown. They mentioned that the driver was extremely incompetent and had no knowledge of the city landmarks. This led to a frustrating experience where the driver was unable to find the customer's location and asked for them to send their location instead. This comment suggests that the delivery service at Golden Crown is lacking and could be considered a weakness of the place.
Another customer had a terrible experience with the food quality at Golden Crown. They ordered salt and chili chips, but found them to be excessively salty, to the point where it felt like they were eating a handful of salt. Additionally, they encountered bones in their aromatic duck that caused their tooth to break. The customer was unhappy with the lack of refund or compensation from Golden Crown. This comment highlights major weaknesses in the food quality, customer service, and compensation policies of Golden Crown.
Continuing with negative feedback, another customer described their experience as one of the worst Chinese meals they have ever had. They ordered a combination curry and salt and pepper chips, but found the food to be disgusting and beyond vile. They were so disappointed with the food that they threw it in the bin. This comment emphasizes the poor quality of the food at Golden Crown, which is a significant weakness.
Another customer expressed dissatisfaction with the late delivery and the overall poor quality of the food. They mentioned that the food arrived stone cold, indicating a lack of proper handling and delivery. They also suspected that the food was heated in the microwave, further suggesting a lack of freshness and quality. This comment highlights the weaknesses in both the delivery service and food preparation at Golden Crown.
One customer was extremely disappointed with their order from Golden Crown, stating that it would have been cheaper and tasted better to buy a microwave version from a supermarket. They found the salt and pepper chicken to be dry, the chips to be cold, and the fried rice to be tasteless. Additionally, they found bones in their duck spring rolls. This comment highlights the poor food quality, lack of taste, and presence of bones in the food, which are significant weaknesses of Golden Crown.
Another customer had an issue with the payment process at Golden Crown. They ordered food but were informed 20 minutes later that their order couldn't be processed because the restaurant was closed. Despite this, their card was still charged, leading to a waiting period of 3-5 working days to get their money back. This comment highlights the incompetence in the payment process at Golden Crown and can be seen as a weakness of the place.
Lastly, a customer mentioned that their order from Golden Crown arrived half an hour late and was not as described on the website. They found the meat in the chow mein to have a strange taste, and the pork to be dry and tough. They also mentioned that there were no prawn crackers, which are a standard inclusion in most takeaways. This comment highlights weaknesses in the delivery service, food quality, and adherence to menu descriptions at Golden Crown.
In conclusion, the strengths of Golden Crown can be seen in the positive comments regarding good portion sizes and tasty food. However, the weaknesses of Golden Crown are evident in the negative comments about incompetent delivery drivers, poor food quality, lack of compensation, issues with payment, and inconsistencies in menu descriptions. These weaknesses indicate areas where Golden Crown needs improvement in order to provide a better overall experience for customers.
Best TL Reviews
Have just moved to the area. Tried a few Chinese takeaways in the last few weeks. Thought I'd give the Golden Crown a go even with all the bad reviews and was really pleasantly surprised. Ordered a sweet chilli chicken and got a nice big tasty portion. Even got a free bag of prawn crackers too. So no complaints. Will order again from here for sure. Top marks. Cheers.
After many years of being a loyal customer they have lost my business due to the most incompetent driver ever. New to the job and knows nothing about the city landmarks. Unable to identify a building 50m from where he was which is 9 floors higher than street level. Did not know the war monument. Asked for me to send my location so he could travel 50m. Wow!!!! He was outside Robert Gordons School and could not identify The Point from my description. They can keep their food and I will buy from people who have drivers who know the city!!!!
Worst experience of take away EVER!! Salt and chili chips covered in salt - tasting as if you are eating a hand full of salt! The aroma duck had bone between the meat causing my tooth to break!!!
NO REFUND GIVEN, NO COMPENSATION! SHOCKING!
AVOID!!! Can hand on heart say, in 56 years on this planet, this is one of the worst Chinese meals I've ever had to throw in the bin. Combination curry and salt n pepper chips. I made sure the lid was down on the bin because i didn't want to kill any seagulls. Disgusting sludge beyond vile.
Absolutely awful, ordered last weekend (was waiting for my refund from just eat)
50 minutes late, when we called up to ask, a lady answered the phone then a man took the phone and told us she didn't know what she was doing,
When the food arrived it was stone cold, I would say I am 98% certain the food was heated in the microwave, it all went in the bin.
All soggy and damp.
The curry had a weird dark oil that had separated from the actual curry.
The food was spilt all over the box it came in, absolutely awful take away, very expensive and extremely poor quality, go somewhere else.
Ordered from here for tea and honestly say it was awful. Would have been cheaper and tasted better to buy a microwave version from asda. Dry salt and Pepper chicken, cold chips, fried rice was tastless and bones in our duck spring rolls. Will not be going back there again.
They waited 20 min just to inform me my order wasn't proceed because they are closed (it was during their working hours), yet it didn't stop them from charging my card and now I have to wait 3-5 working days to get my money back. Useless.
Arrived half an hour late. No prawn crackers which comes as standard at most takeaways. Sauce was leaking out of the box. Food didn't match description on website. Meat in the chow mein had a funny taste. Pork was dry and tough. Would not recommend.
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