Quick Facts About Greenwood Lake Barber Shop
Strengths:
1. Positive customer service: Multiple comments mention the staff being nice and pleasant. This indicates that the barbershop has a friendly and welcoming atmosphere, which can contribute to a positive customer experience.
2. Skilled barbers: There are several comments praising the barbers for their skills. Customers mention that they can give good fades, provide professional cuts and trims, and deliver satisfactory results. Skilled barbers are important in ensuring customer satisfaction and loyalty.
3. Competitive pricing: There is a comment specifically mentioning the excellent price for a cut and beard trim. Competitive pricing can attract more customers, especially if the quality of service matches or exceeds the price offered.
4. Barber recommendations: Individuals recommend particular barbers, such as Jose and Leo, indicating that they have had positive experiences with these professionals. This shows that the barbershop has talented individuals who can consistently deliver satisfying results.
Weaknesses:
1. Inconsistent quality: The negative comment about a barber named Katie suggests that there may be inconsistency in the skills and knowledge of the barbers. This inconsistency can lead to dissatisfaction among customers who receive subpar haircuts or incorrect treatments.
2. Lack of accountability: The negative comment also mentions that the "gentlemen who have a long history" with the customer did not address or rectify the issue. This indicates a lack of accountability within the barbershop. Failing to address customer concerns or handle complaints can lead to a decline in customer satisfaction and reputation.
3. Lack of knowledge: The mentioned incident of shaving off a customer's beard instead of trimming it indicates a lack of knowledge or attention to detail by a barber. This suggests that some barbers at the shop may not have the necessary expertise to perform certain services or understand specific customer preferences.
4. Uneven results: The comment about a customer's hair being uneven after visiting the barbershop highlights a lack of consistency and attention to detail. Inconsistent results can lead to unsatisfied customers and potential negative word-of-mouth reviews.
Conclusion:
Greenwood Lake Barber Shop has several strengths, including positive customer service, skilled barbers, competitive pricing, and recommendations for specific barbers. These strengths contribute to a pleasant and satisfactory customer experience. However, the weaknesses of inconsistent quality, lack of accountability, limited knowledge, and uneven results indicate areas that need improvement. Addressing these weaknesses can lead to enhanced customer satisfaction and potentially attract more customers to the barbershop.
Best TL Reviews
The new barber Katie ( I believe that is her name) she butchered my sons hair today which took 1 hour in the chair! She shaved his cowlick because she didn’t know what it was. All while the gentlemen who have a long history with us, sat there and shrugged. I figured that I don’t need to be selective because they surely wouldn’t hire sub par people. How dare you hire such an incompetent talentless barber. At my sons expense. How dare any of you act like that was acceptable!
Not recommended this place to anyone. The must have had a bad day because when I asked for a beard trim, he blatantly shaved it all off! Stay away…
Jose its the best barber!! Book him you wont be disappointed
All the barbers here are great and can give a good fade
Got a cut and beard trim today from Jose. Professional cut and trim at an excellent price.
I ain’t gonna like. They messed be up bro my hair is so uneven now
Also a very pleasurable experience. Leo is fantastic
Staff is nice , I recommend this shop!
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Greenwood Lake Barber Shop Info
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Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 04:30 PM |
| Sunday | Closed |
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