Happy Garden

+44 23 8046 4055

9 Thornhill Park Rd, Southampton SO18 5TP United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Happy Garden

Happy Garden Place, a Chinese restaurant located in Hedge End, has received a varied range of feedback from its customers. In order to determine the strengths and weaknesses of the establishment, we will examine each comment in detail.

First time ordering. Food was not very hot, salt and pepper chicken and chips were very bland and had a hair in chips. Won't be ordering again.

One clear weakness highlighted in this comment is the issue with the temperature of the food. It is crucial for any restaurant to ensure that their dishes are served piping hot to maximize flavor and quality. Additionally, the fact that the salt and pepper chicken and chips were bland points to a lack of seasoning and possibly insufficient cooking techniques. Moreover, the presence of a hair in the chips is a major hygiene concern that must be addressed immediately. This negative experience may dissuade potential customers from ordering from Happy Garden Place.

Perfect food every time without fail! Friendly staff, always extras added to your menu choices and freshly cooked food! Good to have a Chinese that does chicken chow mein without bean sprouts!

The strengths of Happy Garden Place are evident in this customer's comment. The consistently perfect food highlights the restaurant's ability to consistently deliver delicious meals. The presence of friendly staff who go the extra mile to accommodate specific menu preferences is also commendable. Furthermore, the emphasis on freshly cooked food suggests a commitment to quality and customer satisfaction. Finally, the availability of chicken chow mein without bean sprouts caters to individuals who have specific dietary requirements or preferences.

First time I've used them, overall not bad. The chips were not great if I'm honest, and the Chinese chicken curry had no mention of containing mushrooms, but apart from that, it was ok. I would use them again, but I will try others first.

The comment indicates that the overall experience was satisfactory, but there were a couple of noticeable weaknesses. The quality of the chips was not up to par, suggesting a need for improvement in the cooking method or ingredients. Additionally, the lack of information about mushrooms in the Chinese chicken curry can be seen as a failure in menu transparency. However, despite these shortcomings, the customer is willing to give Happy Garden Place another chance, indicating that there are positive aspects that outweigh the negatives.

Was horrible egg fried rice had no egg. Never order the satay chicken as it's just plain chicken sat in diarrhea sauce, and the salt and pepper chicken is pure batter with no chicken. Overall, avoid for a Chinese as they ignore phone calls too.

This comment presents several significant weaknesses. The absence of the key ingredient, egg, in the egg fried rice could be considered misleading and disappointing. Furthermore, the description of the satay chicken as "plain chicken sat in diarrhea sauce" is a strong critique of the dish's flavor and quality. The absence of chicken in the salt and pepper chicken is a clear failure in the preparation and presentation of the dish. Additionally, the comment highlights the restaurant's lack of responsiveness to phone calls, which can lead to customer dissatisfaction and frustration.

Reopened yesterday and had a takeaway tonight. Best one yet! Tried a new dish, roast duck in plum sauce! It was fabulous! Well done guys, stay safe in these hard times but please wear masks!

This comment highlights several strengths of Happy Garden Place. The positive feedback regarding the reopening and the favorable experience with the takeaway suggest that the restaurant has successfully maintained the quality of their dishes. The customer's positive experience trying a new dish, roast duck in plum sauce, further exemplifies the establishment's ability to innovate and deliver excellent cuisine. The emphasis on safety during challenging times is also appreciated by the customer. However, the slight concern about wearing masks suggests a potential area for improvement in terms of adhering to health and safety protocols.

Had a delivery for dinner tonight and the chips weren't cooked properly and they weren't cooked fresh. I spoke to the manager, and he was rude, so I definitely won't be using them again.

This comment highlights two significant weaknesses. The inadequately cooked chips raise concerns about the restaurant's cooking techniques and consistency. Freshly cooked chips are a basic expectation for any takeaway establishment. Additionally, the rudeness displayed by the manager is a clear failure in customer service. Negative encounters with staff can greatly impact a customer's decision to return in the future.

Lovely food, but why have a number on your website if you're not going to answer it... beyond a joke. Been trying to call since you opened, yet when you finally get the ringing tone, it gets cut off... you've just lost a customer...

This comment emphasizes a particular weakness of Happy Garden Place, which is the lack of responsiveness to customer phone calls. The frustration expressed by the customer suggests a need for improvement in communication and customer service. Failure to address this issue may lead to lost customers and a negative reputation.

I've lived in Hedge End for 30 years. Happy Garden is my favorite takeaway. People there are amazing. The food is fantastic, and the home delivery people are always happy and very helpful. Experience is brilliant.

This comment showcases several strengths of Happy Garden Place. The establishment has gained a loyal customer who appreciates the amazing staff, fantastic food quality, and the helpful and happy home delivery personnel. The positive experience described by this long-term resident of Hedge End highlights the restaurant's ability to consistently provide exceptional service.

In conclusion, the feedback from customers provides valuable insights into the strengths and weaknesses of Happy Garden Place. While there are areas for improvement, such as the temperature of the food, seasoning, hygiene, menu transparency, and responsiveness to phone calls, the establishment also demonstrates numerous positive aspects, including consistently perfect food, friendly staff, extra menu choices, and a commitment to freshness. By addressing the weaknesses identified and building upon their strengths, Happy Garden Place can further enhance the overall experience for their customers and maintain their reputation as a preferred takeaway option in Hedge End.

Best TL Reviews

First time ordering. Food was not very hot salt and pepper chicken and chips was very bland and had a hair in chips wont be ordering again.

Perfect food every time without fail!, friendly staff, always extras added in to your menu choices and freshly cooked food! Good to have a Chinese that does chicken chow main without bean sprouts!

First time ive used them, overall not bad.

The chip's were not great if im honest and the chinese chicken curry had no mention of containing mushroom's but bar that it was ok.

I would use again but i will try other's first.

Was horrible egg fried rice had no egg never order the satay chicken as it's just plain chicken sat in dirahia sauce and the salt a pepper chicken is pure batter with no chicken overall avoid for a Chinese as they ignore phone calls too.

Reopened yesterday and had a takeaway tonight. Best one yet! Tried a new dish, roast duck in plum sauce! It was fabulous! Well done guys, stay safe in these hard times but please wear masks!

had a delivery for dinner tonight and the chips wasn't cooked properly and they weren't cooked fresh I spoke to the manager and he was rude so I definitely won't be using them again

Lovely food, but why have a number on your website if your not going to answer it .. beyond a joke been trying to call since you opened yet when you finally get the ringing tone it gets cut off... youve just lost a customer ...

I’ve lived in hedge end for 30 years

Happy garden is my favourite take away

People there are amazing

The food is fantastic

And the home delivery people are always happy and very helpful

Experience is brilliant