Happy Nails

+1 734-622-8172

2463 W Stadium Blvd, Ann Arbor, MI 48103 United States of America

Open Today: -

Quick Facts About Happy Nails

Happy Nails Place, based on the comments provided, has both strengths and weaknesses. Let's explore them in detail.

One of the main strengths of Happy Nails Place is the highly skilled and personable staff. The first comment praises Maryto, a nail technician at the salon, for consistently delivering satisfying results. Personalization and skill are crucial aspects of any nail service, and Happy Nails seems to excel in this area.

Additionally, the salon is commended for its cleanliness. Maintaining a clean environment is essential for any business, especially in the beauty industry, where hygiene and sanitation are top priorities. Happy Nails Place deserves credit for ensuring their salon is clean and hygienic, which adds to the overall positive experience for customers.

The pedicures at Happy Nails Place receive positive feedback, with the mention of hot stones and delightful-smelling scrubs and lotions. These added amenities enhance the pedicure experience, making it more relaxing and enjoyable.

Happy Nails Place also benefits from having a diverse staff. This allows customers to try different nail technicians until they find their favorite. It shows the salon's commitment to catering to different preferences and needs.

However, the salon is not without its weaknesses. One customer expressed dissatisfaction with their gel pedicure, stating that the polish was uneven, bumpy, and applied on their cuticles. Inconsistent application and lack of attention to detail can be major drawbacks for customers seeking professional and polished results.

Another negative comment focuses on language barriers and a perceived lack of understanding by a nail technician. The customer felt insulted when the technician made a comment in their native language, which they believed was derogatory. Effective communication is crucial in any service industry, and language barriers can lead to misunderstandings and frustrations for customers.

Another customer experienced rudeness from a nail technician, which ultimately led them to leave the salon. The technician's impatience and mistaking the customer for someone else escalated the situation, leading to a negative experience. Rude behavior and poor customer service can create a hostile environment, driving customers away.

A separate comment also highlights the salon's inability to cater to customer needs. When a nail broke after one day, the customer visited Happy Nails to get it fixed but was dissatisfied with the service. The technician seemed distracted, spending the entire time on her phone, leaving the customer feeling neglected. Lack of attentiveness and poor service can deter customers from returning.

Another weakness mentioned was the dispute between a customer and the male technician and the owner. The technician reportedly filed the customer's nails down unevenly and to an extremely short length, and when the customer expressed their dissatisfaction, an argument erupted. Conflict with customers and an inability to rectify mistakes indicate a lack of professionalism and a detrimental impact on customer satisfaction.

Lastly, one customer mentions that Happy Nails Place offers the option to make appointments, which can be seen as a strength. However, the comment infers that Tony and Mary from Golden Nails work there, which could be misleading for customers who specifically sought the services of those technicians at Golden Nails.

In conclusion, Happy Nails Place has its strengths in the form of skilled and personable staff, cleanliness, enjoyable pedicure experiences, and a diverse team. However, weaknesses arise in the form of inconsistent application, language barriers, rude behavior, neglect of customer needs, lack of professionalism, and possible confusion regarding staff from a different salon. Addressing these weaknesses and focusing on improving customer satisfaction would greatly benefit the reputation and success of Happy Nails Place.

Best TL Reviews

After years and years of always of getting my nails done, I have finally found Maryto at Happy Nails. Before, I have always hated my nails and the way they turn out. Except for now!!!! I leave happier than ever, every time. Everyone there is very personable and skilled! The salon is very clean! I also love their pedicures. They do hot stones every time and their scrub and lotions smell amazing! I recommend to everyone!!

I’m sorry, but I will not be coming back here again. $70 for a gel pedicure and the polish is uneven, bumpy, and on my cuticles.

I’ve been here twice now and had the same nail tech. This time I asked for gel. She later asked me what I wanted, but obviously didn’t understand me because she started giving me regular polish. When I corrected her she made a comment to her coworker in their native language and they both laughed. I assumed she blamed me for the mistake, but I blame the language barrier.

I would appreciate it if the nail tech would take the time to understand what I actually want and give a neat and clean pedicure next time.

I love my nails!! I did not get what I asked for, but I got even better nails!! I love how much effort he put into my nails and how he kept his cool when I got something in my eye and couldn’t wipe it. The only thing is that it hurt a teensy bit. I know getting acrylics hurts a bit so I TOTALLY understand. I am so glad we chose this salon. ☺️

I was not expecting my experience here to be bad. My nail tech was so rude for no reason. She was very impatient and became annoyed when I simply asked a question. When I finally decided to leave she said “Oh I remember you. You came here before” The fact that This was my first time coming here and she said that was alarming. What African American did you just mix me up with? All because I no longer wanted your service? Crazy. I attached a picture below of how far we got before I left. I offered $10 but the owner wouldn’t take it. As you can see We didn’t get far at all.

Honestly this is one of the best nail places in Ann Arbor. Everyone who works there is respectful and professional. They have a big staff so you can try a different person each time you go till you find your favorite. They also have people who are really good with designs!

They do not know how to do nails here. Go somewhere else. They create a scene and are rude. I grew my nails out o I can get a nice shape. It was my first time here and the male technician filed them and cut them down to being uneven and Extremely short. They looked horrible. Then the male technician and the other woman who I'm guessing was the owner started fighting with me telling me that my nails looked great When they know they looked horrible. So I got up and as I was leaving she's telling me to come back in 2 hours or come back next week. No thank you, I'll just have to grow my nails again and go to a better salon.

I've been twice and they don't know how to cater to their customers. The third time time i went In to get a nail fixed that broke after 1 day. so used to laying wrist on a mat while my nails are being done. This place is so wack. They bring out random items to do that or depending in the person not at all. The one chick I got work done with spent the ENTIRE time on her phone with her friend NO thanks!!! Should NEVER spend 60 plus+WORST service

My experience has been great. It's very busy and have plenty of workers. You can make a appointment i like that. My visits have always been pleasant. Tony and Mary from Golden Nails work there.