CM Nails Salon

+1 720-863-8040

1913 S Havana St, Aurora, CO 80014 United States of America

Open Today: -

Quick Facts About CM Nails Salon

CM Nails Salon has a mix of strengths and weaknesses based on the comments provided.

One of the strengths mentioned is the caring and friendly attitude of the owners, Lilly and Sam. They are described as amazing people who truly care about their customers. This personalized customer service can help create a welcoming and positive atmosphere for clients.

Another strength mentioned is the salon's adherence to safety measures during the COVID-19 pandemic. The employees are consistently seen wearing masks and gloves, which is important for the health and safety of both the staff and customers.

The ability to do designs on nails is also mentioned as a strength. This indicates that the salon has skilled technicians who can perform more intricate and creative work, giving customers a variety of options for their nail designs.

On the other hand, there are several weaknesses mentioned by the commenters. One recurring issue is the lack of cleanliness and sanitation. Customers noticed nail clippings and unsanitary conditions at the workstations and pedicure chairs. This suggests that the salon may not prioritize cleanliness, which is a major concern for customers seeking a hygienic and safe environment.

Another weakness identified is the rushed and quick service. Commenters mention feeling like their nails were not properly attended to, with issues such as uneven dips powder, unclipped nails, and neglected cuticles. This rushed service resulted in a lack of quality, leaving customers disappointed and feeling like they wasted their money.

Some customers also mention pricing as a weakness. They feel that the salon charges excessively high prices for services that do not meet their expectations. One commenter even compares the salon to other more luxurious and affordable options, suggesting that CM Nails Salon may not offer good value for the price.

Overall, CM Nails Salon has strengths in terms of friendly customer service, adherence to safety measures, and the ability to create intricate nail designs. However, there are major weaknesses in terms of cleanliness, rushed service, and pricing. These weaknesses can leave customers feeling dissatisfied and may deter them from returning to the salon. Improvements in these areas would be necessary to enhance the overall customer experience and reputation of CM Nails Salon.

Best TL Reviews

Rushed and dirty. I had to fix them all when I got home. She seemed annoyed I asked her to fix all the bumps. Couldn’t do a simple French tip with almond shape and I had to settle for a solid color which still had missing chunks, all different lengths and shapes. I had to leave when I was asked to sit in the pedi chair with paraffin still all over from the last person and no protective liner.

Mostly disappointed because I just wanted to treat myself and instead I just wasted money.

I have been going the CM Nails for at least 3 years now. Lilly and Sam are amazing people and they truly care about their customers.

They are always wearing masks and gloves while staying as safe as possible during COVID-19 time.

They always do an amazing job for full set and pedi. They can do design as well! They consider everyone as their family and I will continue to go back to them :)

Came across this place on a quick google search. I called and made an appointment for myself and a friend and it seemed fine at the time. When I arrived they told me they couldn’t take us because there were only two people working. I mentioned my appointment and they took care of me immediately which I will give credit for. However, there was a general lack of cleanliness, I wasn’t given a proper manicure, and my nails don’t look like the $40 I spent. The girl doing my nails was obviously frazzled by being short staffed and she was very apologetic. My nails weren’t clipped, my cuticles weren’t taken care of, the dip powder is uneven, and my massage consisted of a quick rub down with oil. The entire service took 20 mins tops and because it was so rushed the quality severely suffered. Overall I’m not happy with my experience but I also felt bad because she was so flustered. Sorry but I won’t be coming back.

I asked for ombré and this is what I got. Worst place ever I do not recommend at all!!! It’s dirty and unsanitary. They reuse all supplies, and they also rush. The lady asked me to put my nails near a heater so my acrylic can dry and when I did it was so painful I thought my mails were going to burn!! DO NOT GO TO THIS PLACE!!

i asked for a polished change, didn't expect tbh THAN i saw nail clippings all over there work station whom i was laying my hands on???????? girlfriend said there also nail cliipings all over the pedi chair; she asked for a mani + pedi.. but pedi was so busted we just left.. ???? I took this picture an hour after going in????

This is the ugliest and old looking nail salon with the highest charging nail salon I have ever been to in my life... believe it or not I paid for $120 for this I been to a very fancy clean beautiful nail salon all over the place and I have never paid more then $75 for my feet and nails before with the exact same nails that is the last time I would ever go to that nasty way over priced nail salon ever again my nail broke after 2 days no quility at all who do they think they are they act like they doing your nail with real diamond or something to charge you so insane price that's crazy

By far my favorite shop here in Colorado, originally from California so I'm very picky with my nails and how they're done. I found this place a few years ago and have been going ever since.. I get a full set with colored powder put on and it last about a month or a little longer. Its amazing!! Lily is my girl and her customer service is amazing.. we had the green put on by mistake and I left thinking it would be ok but it wasn't and I called her about 45 minutes later asking if we could fix this she she said no problem come on in and fixed them so quick free of charge. They all are amazingly sweet in here and I would recommend them to everyone!! I already have a few friends going!!

couldn’t find a salon that was open after 7, but luckily i found this one. the workers were very nice and wanted to make sure you have the best quality you could have before you step out of th building. despite me messing up my own nails after i left, they were very beautiful once they were done. i would definitely come back again and when i’m not in a rush and i can relax. My friend and i loved the turn out of our nails!!!