Quick Facts About Hollywood Nails
Hollywood Nails is a nail salon located in Bristol. There are both positive and negative comments about their services, which can help us identify the strengths and weaknesses of the establishment.
One of the strengths mentioned by a customer is that the staff knows them by name and provides great service. This suggests that the salon values customer relationships and strives to provide personalized and friendly service. Another positive aspect mentioned is the professionalism and skill of a particular nail technician, who is described as a perfectionist. This indicates that some of the staff members are highly skilled and dedicated to their craft.
However, there are also several weaknesses pointed out by customers. One recurring complaint is the poor quality of the nail service. Customers mention issues such as nails being cut too short, nails not being shaped correctly, empty spots on nails, and polish being left on fingers and cuticles. These complaints indicate a lack of attention to detail and precision in the salon's work. Another negative aspect mentioned is the lifting of gel nails in less than a week, which suggests that the salon may not provide durable and long-lasting services.
One customer shares a negative experience of being discriminated against and asked not to return to the salon because of their disability. This incident highlights a significant weakness in the salon's attitude towards customer inclusion and accessibility. Discrimination and rudeness are never acceptable, and this incident reflects poorly on the salon's customer service and professionalism.
There are also positive comments about the salon's cleanliness, cute interior, and relaxing atmosphere. This suggests that the salon maintains a clean and inviting environment, which contributes to a pleasant customer experience. Another strength mentioned is the professionalism and friendliness of the staff, indicating that the salon has some employees who excel in customer service.
One customer mentions that they were charged an additional fee for the owner, which comes across as unprofessional and opportunistic. Charging an additional fee without prior notice can create a negative impression of the salon's transparency and fairness in pricing.
In conclusion, Hollywood Nails has several strengths and weaknesses based on the comments provided. The strengths include personalized service, skillful technicians, a clean environment, and friendly staff. However, there are also weaknesses such as poor attention to detail, short-lasting nail services, discriminatory treatment, and unexpected additional fees. The salon should address these weaknesses by improving the quality of their services, promoting inclusivity and accessibility, and ensuring transparent pricing practices.
Best TL Reviews
They did ok,very nice, but my nails where cut to short and the V french tip for my daughter was not done .. they did a reg french,one layer of polish,and hers are not coffin shape.. ,and nail polish was left on my fingers as well as my daughter's,amongst other issues...not only did I still give a tip ,the OWNER said I had to pay $5 owners fee to the owner .. I will not be back...very amateur...
I love getting my nails done at Hollywood Nails in Bristol. They always treat me well and have great service. They know me by name
2 stars bc my family’s nails came out nice. My tech left empty spots on my nails, left paint on my cuticles and skin, and barely filed to the point some nails are crooked. She was however very friendly.
Today is 5 years that I am on a wheelchair so I plan to treat myself with a manicure. As I was having the Service done at Hollywood Nails, the owner of the place came to me and asked me not to come back again because they were too busy to accommodate my needs. I felt heartbroken with the rudeness and discrimination that I was treated.
I love them! I have been going here since I first moved here (after kissing a few other frogs in town). Look, they don’t appear all fancy and swanky but they are clean and get the job done right. My teen daughter loves it here as well! #mynailtechisbetterthanyours
Got my nails done, gel full set. They started to lift in less than a week. Was charged 60. Not great quality.
Best cat eye gel polish I have ever had. It is clean, it is cute inside, and relaxing. The staff is professional and super sweet. I highly recommend this salon. The nail tech I had yesterday Cindy, was an absolute perfectionist! However, she was quite timely. Ben is the son of the owner and what a fabulous young businessman to welcome you upon arrival. 10/10 would recommend. I’ll be back for my next appointment!
Jillian Philbrick ????
I started to get a full set I explained to the lady she would need to build one of my nails its shape different this lady was so rude and didn't offer polly gel they're a freaking nail salon she ripped the nails off and was being rough They're are better places where I didn't even hav to explain myself they knew what to do as this lady didn't
Place Pictures
Hollywood Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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