i Spa Nails

+1 208-667-1666

2081 N Main St, Coeur d'Alene, ID 83814 United States of America

Open Today: -

Quick Facts About i Spa Nails

Strengths: 1. Talented and skilled nail technicians: Multiple comments mention the high level of skill and talent of the nail technicians at i Spa Nails. They are praised for their ability to create beautiful and intricate nail art and for their attention to detail. 2. Friendly and welcoming staff: Many comments mention the friendly and sweet nature of the staff at i Spa Nails. This creates a positive and welcoming atmosphere for customers. 3. Consistency in service: One customer mentions that i Spa Nails is consistent in the quality of their service. This indicates that customers can expect a consistently good experience regardless of which technician they work with. 4. Ability to accommodate walk-ins and appointments: i Spa Nails is able to accommodate both walk-ins and appointments, providing flexibility for customers. While appointments are recommended, the wait time for walk-ins is reasonable according to one comment. 5. Customizability: One comment mentions that the nail technicians are willing to make a custom color for a customer's ombré nails. This shows that i Spa Nails is willing to go above and beyond to meet customer preferences and requests.

Weaknesses: 1. Inconsistent service quality: One comment mentions a negative experience where the nail technician was constantly texting, made phone calls, and did not properly clean the nails after drilling/filing. This indicates that there may be inconsistency in the quality of service provided by different technicians. 2. Peeling gel polish and uneven application: Another comment mentions that the gel polish started peeling off the acrylics shortly after the appointment and that the tips of the nails were not straight. This suggests that there may be issues with the longevity and application of the gel polish. 3. Cleanliness: One comment mentions that there was nail polish on the walls and that the tables were not clean. This indicates that there may be cleanliness issues within the salon, which can be off-putting to customers. 4. Potentially long wait times: While one comment mentions that the wait time for a walk-in appointment was reasonable, it is also mentioned that appointments are preferred because the salon has busy afternoons. This suggests that there may be potential for longer wait times during peak hours.

Overall, based on the comments provided, i Spa Nails has several strengths including talented and friendly staff, consistent service quality, and the ability to accommodate both appointments and walk-ins. However, there are also weaknesses such as inconsistencies in service quality, issues with gel polish application and longevity, cleanliness concerns, and potential wait times during busy periods. It is important for the salon to address these weaknesses in order to maintain and improve customer satisfaction.

Best TL Reviews

My niece and I went in for gel manicures/pedicures. We were super happy with their services and EXTREMELY happy with the art that Tram did. Wow!!!! She is amazingly talented!!!!! Everyone was very sweet and friendly. Great job! Thank you

Tram at ISpa Nails is absolutely fantastic!!! She has been doing my nails for quite awhile now..

She truly cares about the quality, aesthetic as well as your comfort. (She makes sure they are thin but strong and as natural in shape as possible) My nails take an hour or less... if you have to wait an extra 5-15 minutes (after making an appointment) I promise it's worth it! She likes to spend time perfecting your nails.... the cost varies (for fill) from $35-70 depending on what you are having done.

Appointments are preferred at this location... so next time you book make sure to book with Tram!!!

Only giving this a 2 star because my friend had a great tech & her nails turned out beautiful. My nail tech was constantly texting, made 3 phone calls … she did not clean the dust off of the acrylics after drilling/filing - before applying gel, therefore making each one bumpy, the tips of the nails are not straight, an hour after getting them done, the gel is peeling off of the acrylics. Not to mention, I drove 1.5 hours to try this place. Nail polish is on the walls, tables are not clean. Cute location, has lots of potential.

I have been a frequent flyer of using ispa nails to get gel manicures done for the past few months now. They're very consistent in the job they do and I have experienced working with a few different techs there. For best results I recommend making an appointment because they have busy afternoons almost daily. However, I was a walkin today and waited no more than 25 minutes, which isn't bad. Especially loved the cute design they executed today! Anyway, check them out for yourself! I do recommend!

i will definitely be keeping my business here! the ladies are amazing, they genuinely care to give you what you want. they made a custom color for my ombré to make it less pink for me and they are keeping it for me next time i come. nails are never thick or lumpy. i always leave feeling cared for. i was also worried coming in at 3:50 knowing i had to work at 5, but they got me out by 4:30 with exactly what i wanted!!

I absolutely love this place! I’m new to the area and I have been about 4 times. I highly recommend Tram she is phenomenal. She takes her time, my nails are always perfect and she is so very sweet. Hands down my experience with Tram is the best I’ve ever had. ????????????

Since I found I Spa, I love getting my nails and the best pedicure ever! This was my second time coming here. Van did a fantastic pedicure and the cutest Christmas art on my toes. Then for my nails, she asked me a few questions and then said trust me. I did and she did a fantastic job! Her attention to detail was great. My tiny hands felt pretty again. I used to try and use local salons in Sandpoint, but they prefer to cater to the snow birds instead of the year round locals. I will gladly drive 45 minutes to iSpa for my nails.

I was blown away by the service and help I received on October 7th. I got married on October 8th. On October 6th, I went to another salon to get a mani/pedi and it was terrible to say the least! That experience was terrible and the outcome was awful. I went to ispa the next morning and Joe, Jessica and Lily came in like the A-team and fixed everything! The outcome was beautiful and so happy with the results for my wedding day! Highly recommend them!!! ???????? Thank you to all at iSpa!