Quick Facts About Illusions Barbershop
Illusions Barbershop has several strengths based on the comments provided. Firstly, it is mentioned that the barbershop has a chill and laid-back atmosphere. This creates a comfortable and relaxed environment for customers, allowing them to feel at ease while waiting for their turn. The fact that it reminds the customers of how barbershops used to be emphasizes the nostalgic and traditional vibe that Illusions Barbershop offers.
Another strength highlighted by the comments is the presence of experienced and wholesome barbers. This suggests that the barbers are skilled in their craft and provide quality haircuts. The fact that one customer specifically mentions going to get a good laugh or a good story indicates that the barbers at Illusions Barbershop not only provide a service but also engage in friendly and enjoyable conversations with customers.
Customers also commented on the friendly and welcoming nature of the barbers at Illusions Barbershop. This is evident from the positive experiences described, such as the barbers making the customers and their children feel comfortable and the little one not crying during the haircut. Such welcoming behavior contributes to a positive customer experience and is a key strength of the barbershop.
In addition, the cleanliness and professionalism of Illusions Barbershop are mentioned as strengths. Customers appreciate the fact that the establishment is well-kept and that the barbers are competent and professional. These qualities are essential for a successful barbershop as they contribute to customer satisfaction and trust in the services provided.
The barbershop's commitment to children is also seen as a strength. Customers mention that the barbershop offers little things for children, such as books, which the children love. This shows that Illusions Barbershop values its younger customers and strives to create a family-friendly environment. Such gestures can enhance the overall customer experience and make the barbershop more appealing to families.
While there are many strengths mentioned, there are also some weaknesses that need to be addressed. One customer's complaint about the rude behavior of the staff highlights a weakness in customer service. The customer mentions that the staff did not answer their question and mumbled in response. This kind of behavior can significantly impact the overall customer experience and deter potential customers from returning.
Another weakness pointed out by a customer is the inconvenience caused by the barbershop's appointment system. The customer mentions that they were unsuccessful in contacting the barbershop and had to visit twice to get their son's haircut. This suggests that the barbershop may need to improve its communication and scheduling systems to avoid inconveniencing customers.
Furthermore, the disappointment expressed by a customer who wanted to support black-owned businesses but had a negative experience indicates a weakness in meeting customer expectations. It is crucial for Illusions Barbershop to ensure that all customers, regardless of their race or background, are treated kindly and provided with satisfactory service.
Overall, Illusions Barbershop has several strengths, including a chill and laid-back atmosphere, experienced and friendly barbers, cleanliness, professionalism, and a commitment to families. However, the weaknesses identified in the comments, such as rude customer service and inconvenience with appointments, should be addressed to provide a consistently positive customer experience.
Best TL Reviews
Chill laid back barbershop. Wholesome older guys there. Reminds me of how barbershops used to be. Chill & watch a movie or the game while you wait until it’s your turn to get cut. Going to get a good laugh or a good story one of the two. My kids barber is Mr. Keith. Pull up on the old school barber one time.
They were so friendly and welcoming from the phone call to set the appointment to getting there and making me and my boys feel comfortable. Mr Dave did an excellent job on my boys heads. The little one always cry when he gets a cut, but he didn't with Mr. Dave. It was just the shop I've been looking for. I wanted my boys to be around men, and we got just that. We definitely will be returning
Very rude! Just took my son it and I asked if someone could cut my son! No one bothered answering. I asked again only to receive a bunch of mumbling. They missed out on a 50 dollar tip. You never know who you could possibly be servicing. Which is why you should always treat everyone kindly
I will tell ya there is nothing like an Ole School Barber shop. This place was clean and they were very Professional and Friendly!! I always say you find the best convo in there and I did . I will definitely be back . Ask for Mr James real cool dude .
Fine long standing establishment. The owner Jay and the barbers are all very professional and competent. They honor appointments and are very skilled. I take my family of 4 for cuts and they always have little things for the children such as books etc. They love that place and I do too.
Old school barber shop treat you just like family. Barber shop is nice and clean well kept .The three gentlemen are true professionals. And they are great role models for young men.
I visited this establishment twice in hopes to get my son hair cut. Total inconvenience. The barber suggested that I call first thing in the AM to see a different barber. I was unsuccessful in my attempts to contact the barber so I visited a second time and the barber says he didn't know the phone was off the hook and that he is booked with clients. I believe in supporting black owned businesses and I am very disappointed in my experience with this establishment.
I’ve been going to Illusions since they opened. Dave, Keith, and James are a great group of barbers; courteous and respectful all of the time. The shop is always clean. And, there’s always a good conversation to join into while you wait for your cut.
Illusions Barbershop Info
Amenities
Health & safety
-
Appointment required
Accessibility
-
Wheelchair accessible entrance
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | 08:30 AM - 04:00 PM |
How to go there
Location
Places