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Isalon

(503) 665-8313
449 NE 181st Ave Portland, OR 97230
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Isalon

Isalon Place has both strengths and weaknesses based on the comments provided. Some of the strengths include the quick haircut time, the location within a large shopping mall, positive experiences with certain stylists like Teresa and Mai, and the willingness of the salon to fix unsatisfactory haircuts. However, there are also several weaknesses highlighted, such as inconsistent and sloppy haircuts, rude and unprofessional staff members, miscommunication about desired styles, and the inability to provide certain requested cuts.
One of the strengths mentioned is the quick haircut time, with one comment stating that the haircut was done in under 5 minutes. For individuals on a tight schedule or who prefer efficient service, this may be seen as a positive aspect of Isalon Place. However, the weakness associated with this is that quick service often results in rushed and inadequate haircuts. In one comment, the sideburns were cut unevenly, with one sideburn significantly shorter than the other. This suggests that the focus on speed may compromise the quality of the haircut.
Another strength mentioned is the location of Isalon Place within a large shopping mall. Being located in a popular shopping destination can attract a larger customer base and make it convenient for customers to access the salon. However, this does not necessarily speak to the quality of the salon itself, as customers' experiences may depend more on the staff and services provided rather than the location.
Positive experiences with specific stylists, such as Teresa and Mai, are also mentioned. These stylists are praised for their skills, friendliness, and ability to meet customer expectations. This indicates that Isalon Place has some talented and competent staff members who can deliver satisfactory results. However, it's worth noting that these positive experiences are contrasted with several negative experiences involving other staff members, suggesting inconsistency in service quality.
Several weaknesses are highlighted regarding the staff's behavior and professionalism. Complaints of rudeness, rushing through cuts, and refusing to provide requested styles are described in the comments. Such behavior can create a negative atmosphere for customers and contribute to a poor overall experience. Additionally, making inappropriate comments about a customer's appearance, as mentioned in one comment, is highly unprofessional and disrespectful. These instances of unprofessionalism reflect poorly on Isalon Place as a whole and can deter customers from returning.
In terms of the actual haircuts provided, the weakness of uneven and choppy cuts is repeatedly mentioned. This suggests that the stylists at Isalon Place may lack the necessary skills and attention to detail to provide precise and aesthetically pleasing haircuts. The fact that multiple customers experienced these issues indicates a consistent problem with the quality of the cuts.
Overall, Isalon Place has strengths such as quick service and positive experiences with certain stylists, but these are overshadowed by weaknesses including inconsistent and sloppy cuts, rude staff members, and unprofessional behavior. These weaknesses raise concerns about the salon's overall quality and may result in customers choosing to visit other establishments that can provide more reliable and satisfactory haircuts.


Best TL Reviews

Very quick haircut under 5mins. A fast haircut wouldn't be an issue if it was actually good, but it wasn't. Sideburns weren't cut evenly. Once I got back home, I realized one sideburn was significantly cut shorter than the other. Front bangs were choppy, probably because she only used clippers the most of time. You'll know a haircut is bad when they don't spend some quality time with scissors. There was some other strands of uncut hair sticking out which I took into my own hands, a simple fix.
She also called the hair style in the photo I showed a mohawk, as long she cuts it like the photo i'm good. However, it clearly wasn't a mohawk, not sure if they know what they're doing. Pretty funny, either way I'm never coming back despite living nearby.
Located in a fairly large shopping mall. Few ????/meatheads around here Except when they get their monthly dole, welfare, $$$.$$ but each week sees More Meth but perhaps no Nutrition for Weeks.......
We used to love how they cut my boys hair. But nowadays, their staffs are rude, in a rush & does sloppy work. Especially the short chubby woman. She would start cutting before I even told her what style I wanted. Today, my husband took the boys back to correct it. When I told her the lines werent straight, she refused to fix it and said it was my eyes. When they went back, she told my husband that she couldn't fix it and to shave their heads off, with the clippers ready in hand. If my kid didn't jump outtah the chair, she would have shaved it off. I do not recommend this place!
I used to come here for years I’ll never come back they were short staffed the fat lady told me that the owner was coming to do my hair I waited 30 mins during that time they kept changing the time I left. And the lady has asked me when I was pregnant if i was going to be breast feeding with my fake implants not knowing my breasts are real just assuming because im big up there. Shouldn’t be talking like that at all to customers unprofessional
Keep a good hair day with Teresa! She’s been my hairstylist for years. I came to her with a miserable hair, and now I’m absolutely over the moon with her fabulous job. Amazing artist, Talented colorist, and very friendly. She’s great! You won’t be disappointed!
Mai is very friendly and fast she always cut my hair the way I want been coming here to Mai since 2015
The lady was rude and straight up refused to do the cut we wanted. At first she said it can't be done. Then eventually said they won't do it... or they can't do it. We left and went to Great Clips and got it done just the way we asked with no attitude. Terrible experience.
I went in for a simple trim. Cut off 1 & 1/2 inch of dead ends. I wanted my hair cut all one length, no layers.
The lady who cut my hair cut my hair did so under 5 minutes. Once I got home I took a detailed look at my hair and noticed it was cut uneven all over and looked very choppy. I called the salon and let them know I was unsatisfied with my haircut and they let me know to come back in and they would fix it. I was very hesitant as they had already ruined it but what was I going to do? I went back in to the same lady who then proceeded to cut my hair and took longer than 5 minutes this time so I felt that maybe she would get the job done correctly this time. She ended up taking another 2 in off my hair, which really bums me out, and it is still uneven and choppy all over the place. I highly recommend not going here!

Isalon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Thursday 10:00 AM - 07:00 PM
Monday Closed
Friday 10:00 AM - 07:00 PM
Sunday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM

How to go there

Location