Jackie's Barber & Stylist Inc

+1 301-498-7570

8851 Gorman Rd # 500, Laurel, MD 20723 United States of America

Open Today: -

Quick Facts About Jackie's Barber & Stylist Inc

Jackie's Barber & Stylist Inc has both strengths and weaknesses based on the comments provided. Let's analyze them in detail.

Starting with the strengths, one recurring positive aspect mentioned by multiple customers is the friendly and welcoming staff. This creates a comfortable atmosphere for customers, making them feel valued and appreciated. The fact that the shop is not too busy on Sundays is also considered a positive aspect, as it allows for a more relaxed and personalized experience.

Another strength highlighted by a customer is the reasonable prices. Many customers appreciate the affordability of the services provided at Jackie's Barber & Stylist Inc. This affordability and quality ratio is further supported by the fact that a lot of customers are regulars who keep coming back. This indicates customer loyalty and satisfaction with the services offered.

Additionally, several customers praise specific stylists, mentioning Mimi in particular, for consistently providing good haircuts and meeting their expectations. This signifies the presence of skilled and talented stylists at the salon, which is crucial for customer satisfaction and retention.

Moving on to the weaknesses, a major recurring concern is the issue of inconsistent pricing. Multiple customers mention being charged higher prices than what was initially advertised or discussed, giving the impression of a bait and switch tactic. This inconsistency in pricing can lead to dissatisfaction and a sense of being deceived. It is important for a business to be transparent and upfront about its pricing to maintain customer trust.

One customer had negative feedback about the lack of skill in fading hair. Hair fading is a specific technique that requires precision, and if a stylist is unable to execute it properly, it can result in an unsatisfactory haircut. This weakness may deter customers who specifically require faded haircuts.

Another customer commented on the bad breath of one of the stylists. While this may seem like a minor issue, personal hygiene plays a role in the overall customer experience and can negatively impact the perception of the salon's professionalism and cleanliness.

There are also a few negative experiences shared by customers regarding specific stylistic choices made by Jackie and her team. One customer had their hair cut much shorter than requested, while another was not provided with the desired body wave after a previous bad experience. These instances of not meeting customer expectations can lead to disappointment and dissatisfaction.

To conclude, Jackie's Barber & Stylist Inc has strengths such as friendly staff, reasonable prices, and skilled stylists. However, there are weaknesses in terms of inconsistent pricing, lack of skill in certain techniques, personal hygiene concerns, and the occasional failure to meet customer expectations. It is essential for the management to address these weaknesses and strive for improvement in order to maintain and grow their customer base.

Best TL Reviews

lady that works there doesn't know how to fade hair. For 18 dollars in an empty barber shop, u would expect she take her time and do a good job, but no. she also has really bad breath. Not being mean here , but it made me nauseous.

I stop by morning at this barber shop to get a trim just removing 2 inches. I notice a price list and it said $18 for a haircut. Only took her less then 10 minutes trim . The woman said it’s $27. What a freaking rip off I would never use this place again bait and switch when it comes to pricing pretty unethical dirt bags.

I have been coming to Jackie since I was 12 years old. I am now 29 and live in NYC, but still stop by when I visit family in Columbia, MD.

Jackie has given me the straight perm over 7 times now. I naturally have curly hair, but it's so much easier to manage silky straight!

A geat barbershop, I have been coming back for over a year. Mimi always cuts it exactly to expectations and makes you feel welcomed with friendly conversation. I was a regular of Mimi's, but the few times the other stylists cut my hair they also did a good job too. As an example of quality, a lot of the customers are regulars that keep coming back. The prices are also reasonable.

Very nice staff, not too busy on Sundays. Where I get my haircuts

I am very pleased with my haircut. Was done exactly as I described. I have natural curly hair. Mrs Jackie is the best. Will definitely be going back to her.

I’ve been using Jackie’s hair salon for over ten years now and I’ve always received excellent service. She does my highlights and haircut on a regular basis. I can only recommend her!

I’ve tried Jackie’s 3 times because my fiancé has gone there for years. None of these visit have been good. The first time I requested a trim for my long hair, explaining- to Jackie the owner, that I only wanted a little trimmed to get rid of dead ends. The hair that had been down to the middle of my back was cut almost to my shoulders. When I showed my discontent Jackie told me that short hair was good. So while I returned about 6 months later ensuring that I would have a different stylist I decided to get my hair dyed. Truthfully the dye job was good, but when I asked about matching eyebrows I was told I was too late to request it. The latest and LAST time that I will ever use Jackie’s as a stylist shop was to get a body wave now that my hair has finally grown back to the middy of my back. My hair is straight still, it just looks frizzy instead of any sort of body wave. WOMEN BEWARE. Save your money and go somewhere else. Jackie’s place is only good at basic hair cuts for men.