Jade Nails Salon

+1 678-403-2994

1600 Kennesaw Due West Rd NW UNIT 302, Kennesaw, GA 30152 United States of America

Open Today: -

Quick Facts About Jade Nails Salon

Jade Nails Salon, based on the comments provided, has several strengths that contribute to its positive reputation:

1. Long-term customers: One commenter mentions that they have been going to the owners of this salon for over 17 years, indicating that the salon has established a loyal customer base. This suggests that the salon consistently provides satisfactory services and builds strong relationships with its customers.

2. Extended nail durability: Several commenters praise the quality of the salon's nail services, mentioning that their nails last longer compared to other salons. This indicates that the salon uses durable products or techniques that result in longer-lasting manicures and pedicures, providing more value for customers.

3. Excellent customer service: The salon is described as having great customer service, with friendly and welcoming owners. This contributes to a positive salon experience and helps create a comfortable and relaxing environment for customers.

4. Clean and well-maintained salon: Multiple commenters highlight the cleanliness of the salon, mentioning that it is bright, airy, and clean. A clean and well-maintained salon is crucial for customers to feel comfortable and confident in the services being provided.

5. Skilled technicians: Several comments mention the expertise and skill of specific technicians, such as Franklin and Kimmi. Skilled technicians are essential for providing high-quality nail services and ensuring customer satisfaction.

6. Relaxing atmosphere: The salon is described as cozy, relaxing, and peaceful. This indicates that the salon has created an environment that allows customers to unwind and enjoy their nail services.

7. Positive feedback from previous customers: One commenter mentions that they showed the salon owner the positive reviews they received on Yelp and Google, which nearly made her emotional. This suggests that the salon genuinely values customer feedback and appreciates the support from their customers.

Despite these strengths, there are a few weaknesses that can be identified from the comments:

1. Higher prices: One commenter mentions that the costs of services at this salon are higher than what they usually pay. This suggests that the salon may be more expensive compared to other salons in the area. Higher prices can discourage price-conscious customers from visiting the salon frequently.

2. Inconsistent experiences: One commenter mentions that they had previously had an unfavorable experience at the salon, specifically mentioning an incident where the employee was too busy to provide eyebrow waxing. Another commenter mentions an instance where their reservation was not honored. These inconsistent experiences can negatively impact the salon's reputation and the overall customer experience.

In conclusion, Jade Nails Salon has several strengths, including long-term customers, extended nail durability, excellent customer service, a clean and well-maintained salon, skilled technicians, a relaxing atmosphere, and positive feedback from previous customers. However, there are also a few weaknesses, including higher prices and inconsistent experiences. By addressing these weaknesses and maintaining their strengths, the salon can continue to attract and satisfy customers.

Best TL Reviews

I have been going to the owners of this salon for over 17 years and my nails have never looked better. I watch other girls do their nails every week or two. The owner does my nails and I can go 5 weeks. During the mandatory shut down while everyone else was taking their nails off mine stayed on and in good shape. I will never go anywhere else.

Absolutely great experience here! Such kind owners, and one of the best pedicures I’ve ever had and it was an incredibly relaxing environment. We will definitely be back!

I see V most often here and always have a great experience with my pedicures. The salon is bright, airy, and clean. The owners are always very nice and welcoming.

Great customer service. Price was pretty good. They did a good job. In and out. I will come back

They are clean and do great work. They take the time needed on your nails. Thank you Franklin. I workout often (5x a week) and my nails have not broken since coming to Franklin.

I have to add that they also did a stellar job on my mothers manicure.

Very nice salon; clean, cozy and relaxing. Kimmi gave me two gel manicures and 1 full set of acrylics. She is super friendly and cares about her customers. When I showed her the reviews she had received on Yelp and Google from her customer's she nearly became emotional. She's very grateful for all that she has and for her customers. I rate 4 stars only because I'm a cost conscious shopper and the costs of service at this shop are higher than I usually pay. I still come to this shop to have my nails done, but I don't come as often as I would. My cost breakdown today: $35. acrylic (full set), $25. gel polish, $5.00 glitter stripe and $5.00 for snowflakes. I can't afford this every 2 weeks otherwise I'd be there religiously.

They took their time and did an amazing job. I have very calloused feet that they fixed with the #3 pedicure. Over 1 hour of pure relaxation. The #1 manicure is a great and reasonable add on. Under $50 for both services. I got the regular polish but they have gel & others.

So I just wanna point out I have tried to come to this nail place three times before and never had a favorable experience. Particularly this last time I asked them if they did eyebrow waxing and her response to me was just I’m busy. There was another time that I made an appointment over the phone and came in and they acted like my reservation did not exist.