Quick Facts About JAMALS in MIDDLESBROUGH
JAMALS in Middlesbrough has received a mix of positive and negative comments from customers. In order to evaluate its strengths and weaknesses, it is important to consider each comment and its implications.
Starting with the positive comments, customers praise JAMALS for being the best Indian restaurant in Middlesbrough. This indicates that it is known for providing a unique and exceptional dining experience. Additionally, the fact that customers are willing to travel from other cities, such as Nottingham, just to eat at JAMALS further reinforces its reputation for serving delicious food.
Furthermore, the comments highlight the impressive skills of Jamal, who singlehandedly takes care of all the tables, drinks, cooking, and serving. This suggests that Jamal is a dedicated and talented chef, capable of delivering high-quality dishes.
The positive comments also mention the outstanding flavors of the food, indicating that JAMALS prioritizes taste and quality. The positive feedback from a customer who considers Jamal's curry as the best they have tasted in the UK further attests to the excellence of the cuisine at the restaurant.
However, the comments also reveal some weaknesses. The most commonly mentioned weakness is the slow service. A few customers express disappointment with the wait times and suggest that the lack of staff may contribute to this issue. The need for patience when dining at JAMALS is emphasized, which may not suit everyone's preferences or schedules.
In addition, the decor is described as dated, indicating that the ambience and interior design of the restaurant may not be up to modern standards. This could potentially affect the overall dining experience for some customers who value a visually appealing environment.
Another weakness mentioned in the comments is the limited vegetarian options on the menu. While the quality of the vegetarian dish received positive feedback, the lack of variety might be a drawback for vegetarian customers who prefer more choices.
Price is also highlighted as a weakness, with one comment suggesting that the prices are not cheap, given the restaurant's location. This may deter some potential customers who are on a budget or expect more affordable options.
Despite these weaknesses, JAMALS receives high ratings from customers due to the exceptional food. While some customers may be willing to overlook the shortcomings and wait times, others may find them significant enough to impact their overall dining experience.
In conclusion, JAMALS in Middlesbrough has several strengths, including its reputation as the best Indian restaurant in the area, delicious food, and the skills of its chef. However, it also has weaknesses such as slow service, dated decor, limited vegetarian options, and relatively high prices. Overall, the strengths of JAMALS in terms of food quality and unique experience seem to outweigh its weaknesses for many customers.
Best TL Reviews
The best Indian if you are staying in Middlesbrough. Different experience and a Must try.
The only Indian restaurant you need. My husband and I travelled from Nottingham just to eat here.
Jamal is one man, he does everything! So don't expect the in and out typical restaurant experience. Here you watch as one man looks after all the tables, drinks, cooks and serves.
And the best part, the food is delicious!!!! We will be back again!
The service is slow, the decor is dated, the owner/chef/host is mercurial to say the least, and the prices, given where it is, aren't exactly cheap.
However, Jamal's get a very high 4 Stars from me, because the food is outstanding.
As a vegetarian, I often find myself confined to two or three dishes on an Indian menu. Jamal's had even less options for me. But the Sag Aloo was the star of the show. I also had the vegetable biriyani, which while well-seasoned was subtle and nuanced; the spices offset by the very carefully measured plump, sweet sultanas that occasionally interjected on the palate.
Jamal is truly a gifted chef.
If you're willing to put up with having to wait a bit longer - there's hardly any other staff - then your patience will be amply rewarded.
RECOMMENDED for away fans visiting the Riverside Stadium (10 mins by foot); give yourself two hours to get the full experience.
Wow, what a meal! An absolute pleasure that I didn’t want to end. A hot madras that had ‘real’ flavour. Everything was perfect. Even the Owner paid his respects at our table (he does all the cooking too). I’d recommended this place to anyone without a second thought. Easily the best madras ever. Beer is quite expensive but the meal more than compensated for that. Thank you Jamals...
I've worked all over England, Wales and parts of Scotland too. I love curry and know how to cook certain styles. Jamal's curry is the best I've tasted in the UK. The taste of the food is only matched by the warmth of the man. The place was not very busy perhaps as not flash or trendy etc. Leave the masses to it, come here for the real deal hey. Full Stop.
Very nice curry, although the main course wasnt what I had ordered. The lamb was a little too fatty and a bit tough.
All in all a very well rounded meal.
Excellent service and very friendly staff.
Good Cobra Beer on tap
Enjoyed a very tasty meal at Jamal's tonight with my son - we had two chicken chef specials. Service was fabulous which was amazing given the owner was working on his own doing front of house and then preparing the food and serving drinks. Please visit and support this genuine hard working owner/entrepreneur.
My wife and I fancied a meal tonight and went to eat at the restaurant after reading their reviews. Restaurant wasn’t busy as there were a few empty tables.
We didn’t manage to eat as we were advised that meals would take an hour or more and unless we had that time to wait we could not be served. This struck me as seriously odd for a Wednesday evening 7pm. Very unfriendly, unwelcoming and not worth our effort. Suffice to say we went to Massala’s down the road and enjoyed the beers and the food. Think this restaurant welcomes those known to the owner.
Not ever going back,
Me and my boyfriend came here for a meal together and when we arrived the waiter told us that there is a wait for food as everything is made from scratch. This was completely fine and we sat down and had a drink. When we tried to place a food order the waiter informed us that the chef (Jamal) comes and takes the food order which we found abit confusing so my boyfriend politely asked why and how can they manage when the restaurant is full if only one person is taking the orders.Shortly after this Jamal came out to take our food order and straight away started shouting at me and my boyfriend in a very threatening manner saying things like “I have worked in this industry for 27 years that’s older than you” and was indirectly saying that we do not know what we are talking about as we are young even when I stated I have worked in restaurants since the age of 16 and normally the waiter takes the order not the chef. Jamal then proceeded to go on a rant about the other places around his restaurant being closed down (which had nothing to do what either of us had said) and (while still yelling) that he had offended many customers but once they had his food they liked it. In turn I reminded him that just because people like his food it does not mean that he is not being rude to them. I then told him he had offended me and that I had lost my appetite and he proceeded to try and take my boyfriends order who told Jamal again that I was upset. Jamal’s response was to kiss his teeth. At this point we decided to just pay for our drinks and leave and upon hearing this, Jamal told us he does not beg customers to stay which I found to be a very odd comment to make. We paid for our drinks which came to £14.50. We had two cokes which are £1.95 each and then my boyfriend had a double Hennessy which came to £7 meaning that they had overcharged us. Jamel is very very unprofessional and if he speaks to customers like the way he spoke to us I think it’s best if the waiter takes the food orders or the other chef (who Jamal was speaking about us too while we were in ear shot). Over all very very unpleasant and unprofessional behaviour we did not even get an apology for his behaviour from the other staff. I have seen Jamal’s response to another poor review and him saying that he hopes it doesn’t hurt his business however i think Jamal’s attitude and poor customer service skills will be the thing that damages his business the most. His food looks amazing however his attitude let’s him down.
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Monday | Closed |
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