Kedron Nails

+1 770-632-1700

1241 N Peachtree Pkwy, Peachtree City, GA 30269 United States of America

Open Today: -

Quick Facts About Kedron Nails

Kedron Nails, based on the comments provided, has both strengths and weaknesses. In order to analyze these, we will address each comment individually.

Comment 1: The first comment highlights a major weakness of Kedron Nails. The customer experienced severe damage to their nails after visiting the salon, with the technician filing off too much of their natural nail and leaving them paper-thin and fragile. This indicates a lack of skill and care on the part of the technician, leading to a negative experience for the customer.

Comment 2: This comment also points out a weakness of the salon. The receptionist was described as dismissive and condescending, which created a negative experience for the customer. The front man's behavior not only left a bad impression on the customer but also made them consider seeking other nail salons with better customer service.

Comment 3: While this comment does not explicitly mention any strengths or weaknesses of Kedron Nails, it does imply that the quality of service provided was average. The customer felt rushed during their pedicure and did not have sufficient time to soak. This suggests a lack of attention to detail and the customer's preferences.

Comment 4: This comment highlights another weakness of Kedron Nails. The customer requested gel polish removal, but the salon refused, claiming it would take too long and they did not have enough staff to accommodate the request. This lack of flexibility or willingness to meet customer requests can dissatisfy customers and lead to them seeking services elsewhere.

Comment 5: Once again, this comment demonstrates a weakness in the service provided by the salon. The front man was described as rude, impatient, and making the customer feel like an inconvenience. This kind of behavior can deter customers from returning, even if the actual technicians providing the services were friendly and skilled.

Comment 6: This comment showcases a weakness in the customer service provided. The nail technician responded rudely when the customer asked for a fix on a nail that had polish on the cuticle. The customer felt uncomfortable and decided not to return to the salon.

Comment 7: This comment reveals a strength of Kedron Nails. The customer had a positive experience and praised the quality of the nail service received. The fact that the nails lasted for three weeks without any issues indicates good craftsmanship and attention to detail from the technician.

Comment 8: This comment identifies a significant weakness in the salon's customer service. The customer had a misunderstanding regarding an appointment with a specific nail technician, leading to a confrontation with the technician's husband. The husband was described as disrespectful and told the customer to leave the shop. Unprofessional behavior like this can greatly harm the salon's reputation and lead to customers seeking services elsewhere.

Comment 9: This comment compliments Kedron Nails and specifically praises a nail technician named Kent for his kindness and gentle spirit. This indicates that the salon has skilled and friendly staff who provide a positive experience for customers.

In conclusion, Kedron Nails has both strengths and weaknesses. Some strengths include skilled technicians who provide long-lasting and quality nail services, as well as friendly and kind staff members. However, the salon also has weaknesses, including damage to natural nails, dismissive and condescending customer service, rushed service, refusal to accommodate customer requests, rude behavior from the front man, and disrespectful behavior from the technician's spouse. It is important for the salon to address these weaknesses and improve in order to provide a better overall experience for their customers.

Best TL Reviews

I had very nice natural nails-strong and fast growing. After my 3rd visit to this salon my nails are wrecked! I had my 'powder' nails removed 2 weeks ago at Kedron Nails and they're still paper thin and fragile. They filed off so much of my natural nail that there are soft spots and they hurt. I can't even get a regular manicure because they are so damaged and it's going to take weeks of strong vitamins and TLC to get them back to normal. Not going back.

I love going to see Kathy at Kedron nails. She is the best. I have been a customer at Kedron nails for over 2 years. I usually schedule to go see her and I am open to other technicians for walk in visits. However today I was turned off by a negative experience with the guy up front. He had a dismissive tone as he told me that they were closed for any more slots because of their scheduled appointments. The nail salon would be open for two more hours. His inconsiderate tone was condescending. Normally the nail salon is welcoming to walk-ins as equally as so for their customers of scheduled appointments. Today’s interaction was inconsistent from previous experiences I have received from the guy up front. It is too many other great nail salons in Peachtree City to deal with rude people that do not care about being helpful to the customer. Kedron nails will lose other customers if the guy up front continues to not value all customers equally. I have moved on to better customer service. I don’t think I will be back.

I have utilized this business on 3 occasions and each time was fine. My pedicure felt a bit rushed and I didn’t sit and soak as long as I would have liked but over it was fine.

Today’s review is about the lack of service they were willing to provide. I have gel polish on my toes and asked that it be soaked off. I noticed they were pretty busy and figured I could soak until someone was available. The woman who came to check me in basically said it takes too long, so, no, they would not do that. I said I can wait as I do not want you to drill my nails because it is damaging. She went on to say we don’t have enough people to let you soak it off, it takes too long. I finally said it’s fine, I will go somewhere else. I’m giving 1 star for limited services and accommodations to customer request.

My niece and I visited today, not the best experience. The front man is the problem here (Receptionist/Nail Tech/Manager/Cashier/Translator), didn't get his name but he is the guy who does the talking. Perhaps he is stressed due to doing to many things at once. The technicians that actually performed our services were lovely, unfortunately the front man soured the encounter. He was rushy, impatient, and outright rude. I don't think he likes new/unknown customers very much, I would have loved to make this a go-to spot however if you make me feel like an inconvenience, I can certainly take my money elsewhere. I'd prefer broken speech, picture pointing, smiles and/or other non verbal communication over rude English any day.

I just moved to Peachtree City, I tried this salon. And I’m sure they have really great and nice nail techs, but the one I had today wasn’t, I had a refill of acrylic nails, at the end of the service I realized one of my fingers had polish all over my cuticle so I ask literally “Excuse me to ask this but, could u please fix this finger, I don’t really like how it looks” I was not rude or anything, my beautiful nail tech started directly at me like she was seeing something disgusting and nod, I didn’t even know what to say.

Little disappointed about it, I’m sure I won’t be back.

I’m from sf California and I visited peach tree Georgia and got my nails and toes done here and it was the best set I’ve gotten I’ve had them three weeks and they are still perfect.

Very disappointed, I contacted shop to speak with a specific mail technician which is normal to do, a gentleman answered the phone and handed it to Ve who I know quite well, I asked her what availability she had for next week, she told me that I could come in on Monday morning 10:00am, when I got there she told me I did not speak with her and she could not have schedule. an appt. Because she has a Dental appt. Walked away and started to do someone’s nail, her husband was very disrespectful and told me to leave the shop because I did not have any appt. Not to mention I have referred a lot of my neighbors to her.. I will never go back to that place , husband is very disrespectful. These people have an habit that when there is a misunderstanding the first thing they do is tell you to leave there shop, very rude..

This place is the best come here and get your nails done here at cost friendly prices! Kent is ever so kind! You can tell He is a believer in Jesus Christ! I love his gentle spirit!