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Kim's Nails

+1 510-231-0694
322 Harbour Way #8, Richmond, CA 94801 United States of America
Open Today: 09:30 AM - 06:30 PM

Quick Facts About Kim's Nails

Kim's Nails place has both strengths and weaknesses based on the comments provided.
One strength of Kim's Nails place is that they offer affordable services. One customer mentioned that they love how their nails turned out and that it wasn't expensive. This indicates that the prices are reasonable and accessible to a wide range of customers. Affordability can be a significant advantage for attracting and retaining customers.
Another strength mentioned in the comments is the nail technician Mark's skill. One comment states that Mark does a great job with nails. Skillful technicians can build a positive reputation for the salon and attract new customers through word-of-mouth recommendations. This indicates that the salon has some talented staff members who provide satisfactory services.
Customer loyalty is another strength evident in the comments. One customer mentioned that they have been going to Kim's Nails for over 30 years and love both Mark and Cindy, expressing their willingness to recommend the salon to others. This loyalty is a testament to the quality of service and the relationships built between the customers and the technicians.
Safety measures implemented at the salon are also mentioned as a strength. According to one comment, the salon checks customers' temperatures at the door and requires the use of hand sanitizer upon entry. These safety measures indicate that the salon prioritizes the health and well-being of both their customers and staff. This can create a sense of trust and comfort for customers visiting the salon.
However, Kim's Nails place does have some weaknesses that were mentioned in the comments. One weakness is the lack of attention to customer preferences and quality of service. One customer mentioned that they asked for a specific design but received a poor outcome with little effort from the technician. This highlights a lack of attention to detail and customer satisfaction. Inconsistent service quality can lead to negative reviews and customer dissatisfaction.
Another weakness mentioned is the long waiting times. Several comments indicate that the salon is often busy, and there are significant wait times even with appointments. Overbooking can lead to frustration among customers who expect their appointments to be honored promptly. This can result in customers seeking alternative nail salons that can provide quicker service.
There is also mention of a change in ownership and mood swings from one of the technicians. One comment states that since Mark took over, they no longer spend their money at the salon due to his mood swings. This suggests a negative experience with the owner or one of the technicians, which can impact the overall reputation of the salon.
In conclusion, Kim's Nails place has some strengths, including affordability, skilled technicians, customer loyalty, and safety measures. However, there are weaknesses, including a lack of attention to customer preferences, long waiting times, and negative experiences with the owner or technicians. These strengths and weaknesses must be considered when evaluating the overall quality of Kim's Nails place.


Best TL Reviews

they did so bad i told them i wanted coffin and they didn’t listen to me they did my stuff cricket
I love how they did my nails and it wasn’t that expensive. I highly recommend this place ♥️♥️
Mark does a great job with nails, only bad thing is that he is always busy.. But it doesn’t hurt to wait.
They put the acrylic all over my finger and it hurt to take it off. The design that I asked for was horrible and she barely put effort into it. I wouldn’t go back to this place even if they offered me a free set. ????
I had been going to Kim's for 20+ yrs when Hy was part owner. Mark took over with his mood swings. I don't spent my $$ there anymore. Cindy is the best there!
They do decent nails and feet, but a lot of waitn and that's even with appts, they over- book for sure and expect you to be fine with that... other shops that do decent work and they're almost on every corner(Ijs) I'm just sayn????
They try to be safe check your temperature at the door and make you put hand sanitizer on at entry. Cindy did my nails and Mini did my feet. They did a good job.
I've been going to Kim Nails over 30 years I love Mark and Cindy been on them from the beginning I would recommend a stop to anyone and I will always go back for they Services they the only ones that I let Arch my eyebrows I love them to death

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Kim's Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:30 AM - 06:30 PM
Tuesday 09:30 AM - 06:30 PM
Wednesday 09:30 AM - 06:30 PM
Thursday 09:30 AM - 06:30 PM
Friday 09:30 AM - 06:30 PM
Saturday 09:30 AM - 06:30 PM
Sunday Closed

How to go there

Location