Quick Facts About Kim's Nails
Kim's Nails place has several strengths and weaknesses, as indicated by the comments above.
One of the strengths of Kim's Nails place is the satisfaction of the customers. Many customers expressed their satisfaction with the services they received, mentioning that their nails turned out exactly as they wanted and that they were happy with the overall atmosphere. The positive feedback regarding the service quality and atmosphere indicates that the salon provides a pleasant experience for its customers. Additionally, the friendly and polite behavior of the owner, Kim, was also mentioned as a strength. Customers appreciated her charisma and genuine personality, which made them feel comfortable and valued. This shows that the staff at Kim's Nails place is attentive and personable, creating a positive customer experience.
Another strength mentioned in one of the comments is the salon's ability to handle customer requests and accommodate individual preferences. A customer brought their own dip powders, and despite the challenges they posed, the staff at Kim's Nails were able to handle the situation with grace and ease, resulting in amazing nails. This shows that the salon has skilled and experienced technicians who can work with a range of products and meet the needs and preferences of their customers.
Additionally, the reasonable prices were highlighted as a strength by one of the customers. This suggests that Kim's Nails place offers competitive pricing, which is appealing to customers who want quality services at affordable rates. The good job mentioned by a regular customer also indicates that the salon consistently delivers high-quality nail services.
However, there are also some weaknesses mentioned in the comments. One of the weaknesses is a discrepancy between the price list and the actual charges. A customer mentioned that they were not impressed with the customer service and found it to be rude. This indicates a lack of transparency and communication in terms of pricing, which can negatively impact the overall customer experience. Rude customer service can also deter potential customers and lead to dissatisfaction among existing ones. It is important for Kim's Nails place to address this issue and ensure that their price list matches the actual charges accurately. Additionally, they should focus on improving the customer service to create a more positive and welcoming environment for their clients.
In terms of services, one customer mentioned that they would have liked more scrubbing during their pedicure. This indicates that there may be room for improvement in the thoroughness and attention to detail during certain services. To address this weakness, staff members can pay closer attention to customer preferences and ensure that they deliver services that meet or exceed expectations.
In conclusion, Kim's Nails place has several strengths, such as customer satisfaction, friendly atmosphere, skilled technicians, reasonable prices, and a charismatic owner. However, there are also weaknesses, including a discrepancy in pricing, rude customer service, and potential improvements in service thoroughness. By addressing these weaknesses and building on their strengths, Kim's Nails place can continue to provide quality services and enhance the overall customer experience.
Best TL Reviews
This was my first time getting my nails done, and I couldn't be anymore satisfied! My nails are spot on to what I was wanting! And overall the atmosphere was as friendly as can be! 10/10 recommend! I will definitely continue to get my nails done at Kim's Nails!!
I brought in my own dip powders and one is super chunky and difficult to work with. They handled my nails and request with such grace and ease. And my nails look AMAZING! Price was very reasonable. I don’t get my nails done often but I’ll be coming back to these folks from now on.
I would highly recommend, Coming from Louisiana, a new world for me and she did so good on my nails. I was just going to do basic and she talked me into gel. Ms. Kim has a new customer for sure.
I have never been to a place where the owner herself is so polite and personable. Kim is such a charismatic and genuine person. She wants to know about you and is very attentive with her service. I got a pedicure and have issues with ingrown toe nails. She took care of my nails and nothing hurt me or bother me. I felt so comfortable in this place. This was my first time and I will be coming back as a regular! Thank you Kim ❤️
Went here for the first time since my birthday nail salon is shut down. I got a pedicure like I always get with gel polish French tip style. Young woman who did my nails. She was very gentle. I could have used a little more scrubbing on the bottom of me feet but she seemed like she didn't want to hurt me so I just went with it. She did a good job. I will probably be back if my normal nail salon doesn't open back up.
Only can rate 2 stars because the price list never matches what I'm charged. I'm also not impressed with the customer service (very rude).
They always do an awesome job. I don't go anywhere else
Kim does a wonderful job on my fill-ins!
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Opening Hours
Monday | 09:30 AM - 08:00 PM |
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Tuesday | 09:30 AM - 08:00 PM |
Wednesday | 09:30 AM - 08:00 PM |
Thursday | 09:30 AM - 08:00 PM |
Friday | 09:30 AM - 08:00 PM |
Saturday | 09:30 AM - 07:00 PM |
Sunday | Closed |
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