Quick Facts About Kim's Nails
Kim's Nails place is a nail salon that has received both positive and negative feedback from customers. In order to evaluate its strengths and weaknesses, let's analyze the comments provided.
Starting with the strengths, several customers have praised the nail technicians for their ability to deliver the desired results. One customer mentioned that Lucy, their preferred nail technician, always gives them exactly what they ask for. This indicates that the salon has skilled staff who can fulfill customers' requests and provide satisfactory services. Another strength mentioned by a customer is the good and respectful environment. This suggests that the salon strives to create a welcoming and pleasant atmosphere for its customers.
Furthermore, some customers have expressed satisfaction with specific services offered at Kim's Nails place. One individual gave a good review for their pedicure and eyebrow waxing services, indicating that the salon performs well in these areas. Additionally, another customer mentioned that their nails were well taken care of and the staff paid attention to detail, ensuring the nails were perfect. This suggests that the salon values high-quality services and customer satisfaction.
On the other hand, there are some weaknesses that have been highlighted by dissatisfied customers. One common complaint was regarding the shaping and painting of nails. One customer mentioned that the shaping and painting done by a specific nail technician was horrible, despite numerous attempts to rectify the issue. Another customer mentioned that their nails were a mess, pointing out issues with the shaping and various inconsistencies. These complaints suggest that there may be inconsistent quality in the salon's services and some nail technicians may not be skilled or experienced enough to meet customers' expectations.
Additionally, there were complaints about pricing discrepancies and attempts to increase the price. One customer mentioned that their quoted price for a particular service was different from what was advertised on the wall. Another customer experienced the nail technician trying to charge them an extra $10. These instances indicate a lack of transparency and honesty in terms of pricing, which can negatively impact customers' trust and satisfaction.
Another weakness highlighted by a dissatisfied customer was the lack of cleanliness and sanitization. The customer mentioned that nothing appeared clean or sanitized, and this is a major concern, especially in a nail salon where hygiene is crucial. This raises questions about the salon's cleanliness standards and adherence to health and safety protocols.
Moreover, one customer, who was a retired nail technician, had an extremely negative experience. They mentioned rude and unpleasant behavior from the staff, poor workmanship, and lack of knowledge of their profession. The customer also expressed concerns about the staff's licensing and indicated that they might not possess the required qualifications. Such negative experiences can severely impact the salon's reputation and deter potential customers.
Finally, some customers have mentioned issues with the longevity of their nails, stating that they popped off quickly. This suggests that the salon may not be using the most durable products or may not be applying them properly, resulting in unsatisfactory lasting results for customers.
In conclusion, the strengths of Kim's Nails place include the ability to deliver desired results, a good and respectful environment, and satisfaction with specific services like pedicures and eyebrow waxing. However, the weaknesses highlighted encompass issues with shaping, painting, pricing discrepancies, lack of cleanliness, poor workmanship, rude behavior, and nail durability. Addressing these weaknesses would be crucial for Kim's Nails place to improve its overall customer satisfaction and reputation.
Best TL Reviews
I have gotten mt nails done 3 times in a row from this location and I was please with my results every time. Lucy is my nail tech and she gives me exactly what I ask for. She does my shape the way I like it. The wait time can be an inconvenience a little bit but it is worth it if you don't have other plans or request a particular nail tech. Other than that the environment is good amd respectful.
10/10 DONT recommend. Shaping is horrible , panting is horrible . I had the guy redo the design numerous times and it still was awful . I just gave up . I showed him a photo of what I wanted and it’s nothing near it , even after complaining .
I give them 4 stars. My pedicure was very good. My eyebrow waxing was also good. My gel manicure wasn’t so good. There was polish on my cuticles and I thought it would eventually wash off but it didn’t (my real nails). Other than that everything was pretty good. I’m willing to give them another try. Two out of three isn’t bad. I will let them know on my next visit.
On the wall it says “ full set acrylic $25 “ I wanted short with white ! he said $35 ! My middle and ring finger shaping was not it ! Both of my pointer fingers was 2 different lengths everything was a mess and he even tried to go up $10 on me
I came here for the first time today. I was very hesitant since I had read the bad reviews saying they were rude and unpleasant. I was greeted as soon as I entered the door, asked which services I wanted and then immediately sat down in a chair for them to begin on my nails. I was asked every step of the way about how I wanted my nails and then asked if they were to my liking. I've never had someone spend so much time on my nails to make sure they were perfect. I will definitely be back.
From my Mom, happened today 6/22/21:
I just had the absolute worst experience. If I could give this a negative star review, I sure would. I am a retired nail technician of 40+ years. I can't do my own nails myself anymore unfortunately because of arthritis. My regular girl is on vacation, which is why I went here.
I have never been to a place as rude and awful as this. I called ahead and made an appointment for 5pm, I got there at 450, and waited until 520 to be seen. I was there for a plain fill-in, even brought my own polish. I got assigned to a young man, and told him of my two nails that needed to be built up more on the sides and filled where they were starting to lift at the edges. He started with the drill, nothing appeared clean or sanitized BTW. He was gentle, but I could tell he was new and unsure, and I specifically asked for an English speaker so that I could accurately communicate what I wanted and what my concerns were. My nails are all different lengths, there are no formed arches, different levels of acrylic all over the nail. Just honestly extremely poor work. Then when he started to file, he used a really rough file and filed away his work. If his work was smooth and correct, you don't need that. He also filed my actual nail instead of the acrylic and separated the sides again.
I don't know how they're staying in business with this bs service, attitude, and work. And the other worker next to him was rude to me when I was just trying to coach him to do my nails the right way. Then the manager was the same way. All I said was that he needed more training, if he knew what he was doing this wouldn't be an issue at all. I don't think any of these people have any legitimate licensing, and there's no way this kid passed the board certified test. They don't know what their tools are, don't know the names, didn't even know they had block buffers when they're at every station!
Never in my life have I been so disgusted with the lack of customer service, lack of knowledge of the tools of their profession, and lack of cleanliness. I will never go here again and I caution whoever is reading this to STAY AWAY!
The nails don't stay on long they popped off. To be honest a waste of money
They accommodated my boyfriend and I in the late evening and did a great job. Will be going back for sure!
Place Pictures
Kim's Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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Location
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