Quick Facts About L a Nails
Strengths:
1. Excellent service and attention to protocols and cleaning during the pandemic.
2. Accommodating schedules and honoring appointments.
3. Positive customer service and friendly staff.
4. Consistent quality of service and satisfaction for regular customers.
5. Diverse range of services offered, including nails and pedicures.
Weaknesses:
1. Inconsistent quality of nail technicians, with some customers experiencing imperfections and bumpy acrylic.
2. Lack of attention and care from certain nail technicians, resulting in nails popping off and a poor polish job.
3. Negative experiences with certain employees, including rudeness, condescension, and impoliteness.
4. Lack of temperature control for pedicure water, leading to discomfort for pregnant customers.
5. Excessive use of nail polish and lack of base coat during the painting process.
Overall, LA Nails has several strengths that contribute to its positive reputation among customers. The salon has implemented strict protocols and cleaning measures during the pandemic, creating a clean and safe environment for customers. The staff is known for their friendly and accommodating nature, as well as their ability to honor schedules and appointments. Regular customers appreciate the consistent quality of service and the variety of services offered.
However, there are several weaknesses that should be addressed. Some customers have had negative experiences with specific nail technicians, ranging from imperfections in the nails to a lack of care and attention during the process. A few customers have also encountered rude and disrespectful behavior from certain employees, causing them to reconsider their patronage of the salon. Additionally, pregnant customers have reported discomfort due to the lack of attention to temperature control during pedicures. Finally, some customers have noted excessive use of nail polish and a lack of base coat, resulting in subpar polish jobs.
Addressing these weaknesses would greatly improve the overall customer experience at LA Nails. Implementing better quality control measures and providing additional training for nail technicians could help ensure consistent and satisfactory results for all customers. The salon should also address the negative behavior of certain employees and ensure a respectful and pleasant atmosphere for all customers. Moreover, addressing issues such as temperature control and proper application of nail polish would enhance the comfort and satisfaction of customers.
By addressing these weaknesses and building on their strengths, LA Nails has the potential to further establish itself as a premier nail salon in the area.
Best TL Reviews
Love LA Nails. They always do a great job. This is my first time back during the pandemic and I really appreciate the stepped up protocols and cleaning in the shop. They were always very clean before, but managed to elevate their level even higher. They also do the best to accommodate schedules and honor appointments. This is my favorite nail ship in the area.
I’m not a person who frequently going to the nail unless a special occasion. Both times I’ve patronized this salon I’ve managed to get the same male nail tech(literally several years in span). He sits on the right-hand side last set. His Customer service I give a 2. He took it personal when I stated my expectations of the smoothness of my nails. Mind you, I only got a refill and polished change after 2 wks of initial set. As I figured, noticeable imperfections. Looks like he didn’t even care how the Polish job turned out. NO they didn’t do my jeweled out nails (MD). Usual I always leave a tip regardless…NOT THIS TIME. IF IT WASN’T FOR TIME I would have done it myself. Which I’m highly capable. Customer Service is Key! I suggest another nail salon besides this location.
Also I’ll add, I got my nails done for my birthday trip to Jamaica…Day 2 in Jamaica my nails started popping off. I was constantly super glueing two of my nails the whole trip.
Lost a star….
I am 35 almost 36 weeks pregnant and I just wanted to come in and relax because I'm super uncomfortable. I get to my pedicure chair and it seems like the guy doing it is in a hurry and not really taking his time, also told him multiple times that my water is cold and he won't fix it. I normally leave really good tips but this guy will not be making one today. So much for relaxing.
So I chose to come to LA nails to get a refill being my original nail tech is away on vacation. The gentlemen that did my refill was so sweet. However, the work that he did on my nails, I was not too happy about. The acrylic was very bumpy and he applied way too much for it to just have been a refill. On top of that, I had a nice square shape and the shape was horrible. Then when he painted, there just was way too much nail polish and he did not even use a base. Overall the staff were very nice.
Luv going there for my nails and keep a scheduled appointment every week one for nails next for pedicure. Never had any issues with service or quality of service
I went to this establishment on September 30th, and there was a guy (no name) wearing a dark hooded sweatshirt and appeared to be in his 30s. He was impolite, condescending, and unpleasant. After attempting to ignore his treatment, I ceased working with him. Tina worked the job and performed an excellent job. Nobody was shocked by his demeanor. I will not be returning. I refuse to spend where I am disrespected.
This place is dope! Never came here before and with the stimulus dropping everybody who's anybody got a fresh set lol, so my usual spots were hit up! My nails have never looked so good and particularly the design! I have gone to a few places and I am VERY pleased with my whole experience! They are accommodating, pleasant, clean, and help me to relax! Mai did my polish for both nails and feet and I can't say I'm mad at it! Thank you Mai!!
I truly love this place.. ???? I’m always satisfied Leann is my tech and she’s awesome!!
Place Pictures
L a Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Payments
-
Cash-only
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
2. Cut & Dry