Quick Facts About Lees Nail $Spa
Lees Nail & Spa is a nail salon that caters to customers looking for nail services such as manicures, pedicures, and eyebrow treatments. The strengths and weaknesses of the salon can be assessed based on the comments provided.
One of the strengths highlighted by the comments is the excellent customer service and friendly staff. Multiple customers mentioned the nice atmosphere and the fact that the people who work there are always kind and accommodating. This creates a welcoming environment for customers and fosters positive relationships with the staff members.
The salon also seems to excel in delivering high-quality nail services. Many customers praised the work done by individual nail technicians, such as Kevin and V. They consistently receive compliments for their skills and their ability to deliver amazing results. This indicates that the salon has a strong team of talented nail technicians who are capable of meeting customers' expectations.
Another strength mentioned by a customer is the salon's ability to replicate a specific design shown in a picture. This suggests that the technicians have a good eye for detail and can accurately recreate desired looks. Being able to achieve customer's desired nail designs is an important skill in the nail salon industry.
Cleanliness is another factor that customers appreciate about Lees Nail & Spa. A clean salon indicates that the establishment values hygiene and takes the necessary measures to ensure a safe and sanitary environment for customers.
Despite these positive aspects, there are also some weaknesses highlighted in the comments. One customer expressed dissatisfaction with the pricing and felt that they were overcharged for a powder fill and a design. The customer felt that the quality of the work did not justify the high prices charged by the salon. This suggests that the salon may need to reevaluate their pricing strategy to ensure fair and reasonable rates for their services.
Another customer mentioned that their fill was rushed and that no attention was paid to the overall shape and application of the acrylic. This suggests a lack of attention to detail and quality control. The customer's nails ended up looking rushed and childish, which is not the desired outcome for a professional nail salon.
There were also negative comments about one specific nail technician, V. One customer complained about V's application of acrylic, stating that it was uneven and not properly shaped. The customer felt that V did not take the time to follow their instructions and blamed them for the poor outcome. This suggests a lack of communication and professionalism on the part of the technician.
Additionally, there were concerns raised about the overall shape of the nails done at the salon. One customer mentioned that their nails had a bulky shape and received similar feedback from others who saw the photos. This indicates that there may be a consistency issue with the shape of the nails done at the salon.
In summary, Lees Nail & Spa has several strengths, including excellent customer service, talented technicians, and the ability to replicate desired designs. The salon also values cleanliness, which is important for customer satisfaction. However, there are areas of improvement, such as pricing transparency, attention to detail, and consistency in nail shapes. Addressing these weaknesses could help the salon further enhance its reputation and attract more customers.
Best TL Reviews
The people who work here are so nice and my nails always come out amazing! It’s really clean here and a really good atmosphere. They also always do a fantastic job on my eyebrows. 100% recommend!
Kevin is great at what he does! And V I’ve gone back a couple times and will continue to & the woman who did my pedicure was great I wish I remembered her name!
It was my first time there and I will definitely be going back!! She did an amazing job and it looks exactly like the picture I showed her (I inserted it on here as well). Thank you!!
After almost 8 years, I will never be conducting business with this establishment again. I was met with subtle hostility and selective overpricing simply for a fill. I was told a powder fill - which did not even attempt to match the color already existing on my nails was $50. I asked for a design over the perimeter of my nails (2) which was an additional $20 ($10 for one nail). When asked if the nail could be painted because the powder used did not match the original work, I was told my length warranted another $20 - simply for gel color. My fill was extremely rushed and no attention was paid to overall shape and application of the acrylic. I was then charged an additional $3 to utilize my card. My nails look rushed and actually quite childish. The owners need to maintain more professionalism towards ALL customers and provide service and QUALITY that matches the outrageous prices they have been charging.
If you want any design done right and beautifully this is the place to go!! Vy is AMAZING!! I travel 30 minutes just to get my nails done beautifull!!
V is literally amazing I love her work and her personality and I will use her forever and ever. I love this place so much!
Kevin never disappoints. Just gotta make an appointment!
When V was applying the acrylic on my nail, I told her I don’t put a thick layer of the acrylic make it thin. Which mean put less acrylic powder on the nail.She said, she’s going to make it thin when she fill it. From the angle in the nail salon it look ok. Until I went in my care and look at my nail more. I realize the application of the acrylic was uneven. On one nail, one side was flat, the other bulk. Some of the other nail was flat others bulky. All the nail or different shape. She didn’t take the time to apply the bass application properly and didn’t take time to shape it right. Rush the filling process. Then when I went back to get if fix.I explain to her that the arylic is bulky and She had the nerve to tell me I didn’t tell her I want flat nails? As I stated in the beginning, I explain again to her on how I want the nail to look thin now bulky. She is the one who fail to understand what I was saying and if you didn’t understand you should have ask what you mean. Then she told me my nail nail is curve, what????. Following with i do great nail so I don’t know what the problem. People say she do a good job on nails. I don’t have time to do it over again. With an attitude. so I told her I guess I will go some where else so they can fix it. Don’t get me wrong the design was fine but the shape of the nail was horrible. Was planning to go back and do other service they offer. But since what happen. They have official lost me as a customer.
I post my nail and people say the design ok, but what going on with the shape of the nail. After doing that I get message. From people saying how they don’t like the way their mail turn out, they didn’t say anything just left and never go back to them. I send picture to my sister and roommate and they all way like girl, you waste your $62 on that.
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Lees Nail $Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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