Linda Hair & Nails

+1 408-365-9888

5823 Cottle Rd, San Jose, CA 95123 United States of America

Open Today: -

Quick Facts About Linda Hair & Nails

Linda Hair & Nails place, based on the comments provided, has both strengths and weaknesses. It is important to consider these factors before deciding whether to visit the establishment. Below is an analysis of the strengths and weaknesses of the salon.

One of the strengths of Linda Hair & Nails place is its affordable pricing. They charge $15 for men's or kids' haircuts, which is considered reasonable compared to nearby salons. This competitive pricing can be an attractive factor for customers looking for budget-friendly options.

Another positive aspect highlighted in the comments is the convenience of walk-in appointments. Customers can visit the salon without making prior appointments, which is advantageous for those who prefer spontaneous visits or who have busy schedules.

The salon also received positive feedback for being patient and sweet when cutting the hair of a two-year-old child. This demonstrates that the staff is accommodating and understanding towards young clients, which can be crucial for parents seeking a relaxed and pleasant experience for their children.

Moreover, Linda Hair & Nails place has responsive customer service. When one potential customer called to inquire about the salon's services, they were immediately answered and provided with the information they needed. Quick customer service response can create a positive impression and attract potential customers.

However, the salon also has several weaknesses that customers have commented on. One common concern is the lack of cleanliness. A one-star review mentioned that the nail technician used clearly used instruments, raising questions about hygiene and safety. This is a serious issue, as hygiene is of utmost importance in a salon environment. Customers may hesitate to return to a place that doesn't prioritize cleanliness.

There were also complaints about the unfriendly and rude staff. One customer with an autistic son was turned away and told to cut his hair at home. This displays a lack of empathy and understanding on the part of the staff. Customer service plays a significant role in the overall experience, and negative encounters with staff can deter customers from returning or recommending the salon to others.

Additionally, some customers expressed disappointment in the quality of the services provided. One customer mentioned that despite showing a picture of the desired hairstyle, the stylists did not fulfill their expectations. Similarly, a customer who got a gel manicure and pedicure reported sloppy work and the need for multiple fixes. Inconsistency in service quality can be a significant drawback, as customers value reliable and satisfactory outcomes.

It is also worth noting that Linda Hair & Nails place does not accept Apple Pay, which could be inconvenient for customers who prefer using mobile payment methods. Although they do accept major credit cards, the exclusion of Apple Pay, a popular payment option, may discourage some customers from choosing the salon.

In conclusion, Linda Hair & Nails place has both strengths and weaknesses. While the affordability and convenience of walk-in appointments are attractive features, concerns about cleanliness, unfriendly staff, inconsistent service quality, and limited payment options may hinder customer satisfaction. It is important for potential customers to consider these factors and make their own informed decision before choosing to visit Linda Hair & Nails place.

Best TL Reviews

The price for men’s or kids haircut is $15 and they take tips only in cash. Convenience of walk in without appointment. There are at least 8 chairs and my experience was mixed bag. Lyn cut my hair in less than 10 mins (my usual hair cut would be ~30 mins). Not much of layering with scissors and also no shave down the back of the neck or behind the ears. If you are in a hurry this is a good place. Maybe I’ll ask for Linda the next time

One star review due to lack of cleanliness. I could not experience a full manicure: nail technician pulled out clippers, snippers and file from a tub of clearly used instruments. I did get my nails polished and the polish job was fine but I can not in good conscience go back. Hygiene and safety is important.

We are very disappointed !!

When we came here we did not have a good experience

Staff was unfriendly and rude . No one came to our help for our 9 year old autistic son who is scared of haircuts.a freind suggested this place.

Staff Turned us away and said “you cut his hair at home “

We had even called ahead of time but we’re treated poorly.

I used to love it but the last 3 times I went I even showed a pic of what I wanted but they still do it how they want. Very disappointed. They assume if your older that you want an old lady hairspray and tease look.

Men's normal hair cut. Simple stuff and reasonable price. Was 15, now 17 but still lower than nearby salons.

I got a gel manicure and gel pedicure. The lady who helped me did not pay attention to detail. The nails were sloppy and I had to go back in to fix them. When she put top coat on, she didn't even cover the whole nail on multiple fingers, so it was lumpy, splotchy and unfinished. They're friendly though! (So added 1 star). Sadly, that's not gonna make my nails look good. Def not going back.

They are very sweet and patient when cutting my two year olds hair

I pass by this salon everyday and was not sure if it was unisex - so I called and immediately someone responded. I asked if they cut mens hair and received a resounding “yes” - I asked the price and she said $12 dollars. The haircut was very good and worth every penny. They don’t accept Apple Pay but will take major credit cards. I will be going again in two weeks!