Quick Facts About Luxury Spa & Nails
Strengths:
1. Polite and friendly staff: Multiple comments mention the staff being polite, friendly, and providing great customer service. This is a strength as it ensures a positive and welcoming environment for customers.
2. Clean and relaxing environment: The salon is praised for being clean and providing a relaxing atmosphere. This is a strength as it enhances the overall experience for customers and creates a pleasant environment to enjoy the services.
3. Good quality manicures: Several comments mention receiving good quality manicures and being satisfied with the outcome of their nails. This indicates that the salon has skilled technicians who can deliver high-quality results.
4. Long-standing customer relationships: One comment mentions being a customer for 13 years due to the salon consistently meeting their preferences. This signifies that the salon has built trust and loyalty with its customers, which is a strength in terms of customer retention.
Weaknesses:
1. Inconsistent quality: One comment mentions that the nails were not cut or filed correctly, and the customer was blamed for "sleeping" during the process. This suggests that there may be inconsistencies in the quality of the services provided, which is a weakness as it can lead to customer dissatisfaction.
2. Lack of expertise in certain techniques: One comment mentions that the salon is not the best option for dipped nails or ombres. This indicates that the technicians may not have sufficient expertise or training in these specific techniques, which is a weakness as it limits the range of services the salon can effectively provide.
3. Unsanitary practices: One comment describes a negative experience where the nail technician was using dirty and unsanitary equipment. This raises concerns about the salon's hygiene practices, which is a significant weakness as it can pose health risks to customers and tarnish the salon's reputation.
In conclusion, Luxury Spa & Nails has several strengths, including polite and friendly staff, a clean and relaxing environment, good quality manicures, and long-standing customer relationships. However, there are also weaknesses such as inconsistent quality, lack of expertise in certain techniques, and unsanitary practices. These weaknesses need to be addressed to ensure the salon provides a consistently positive experience for all customers.
Best TL Reviews
Went there fo get nails and toes done. My toes were perfect and yes they were polite but....I would look else where for dipped nails or ombres.. my nails weren't cut right or filed down not to the size I wanted either. Then I was blamed for "sleeping" when I was talking to a friend the whole time.....left the shop in tears and I'm now looking for a new place to get them fixed...
Great service, clean and very friendly staff. Had full set and pedicure and enjoyed my pedicure so relaxing. Very happy this is my go to place.
I've been doing my nails and pedicure at this place for 13 years because they're so nice and always do what I like
Been going for years and I have got a awesome job on my nails. Never had a problem. Great customer service and helpful.
one of the best manicures I've ever gotten such nice workers and a great environment
Luxury Nails is amazing! I love how my nails came out! I'm a very satisfied customer!! Thank you Tina!! You're awesome!!
I’d give less than one star but unfortunately I can’t. I had a horrific experience, the nail tech was dirty trying to use dirty unsanitary equipment on me. Cleaning crud out of trimmers and I asked if they were sanitized he said he could and reached for alcohol. I stood up and walked away from the table and refused any further services.
Love how my nails turned out.❤️
Place Pictures
Luxury Spa & Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
How to go there
Location
Places