Quick Facts About M & D Hair Braiding
M & D Hair Braiding has both strengths and weaknesses based on the comments provided. It is important to carefully analyze these comments to get a comprehensive understanding of the salon's overall performance.
One of the major strengths mentioned by multiple customers is the talent and skill of the braiders. They are described as knowledgeable in trendy styles and produce neat braids. This indicates that the salon has experienced and competent staff members who are able to deliver satisfying results to their clients consistently.
Another strength highlighted is the owner's commitment to customer satisfaction. Even if a customer is initially disappointed, the owner is willing to make it right. This shows that the salon values its customers and is dedicated to ensuring their needs and expectations are met.
Pricing is also mentioned as a strength. Customers appreciate that the salon sets fair prices considering the economic climate and that the owner suggests affordable styles for clients who express budget concerns. This indicates that M & D Hair Braiding is conscious of the financial challenges customers may face and aims to accommodate them.
In terms of cleanliness, the salon receives mixed feedback. While one customer rates the cleanliness as satisfactory, another points out that hair salons are typically not spotless. However, the positive comment suggests that the salon makes efforts to maintain a pleasant and hygienic environment by sanitizing braiding utensils after each customer.
Entertainment is identified as a unique aspect of the salon. Customers mention that there are vendors selling interesting items, phone charging ports are available, and African movies or American music are played. This suggests that there is a lively and enjoyable atmosphere in the salon, which can enhance the overall customer experience.
Pain level is also discussed in the comments. Some customers note that the braiding can be tight, but suggest ways to manage the discomfort such as taking pain relievers beforehand and keeping oneself distracted. While tight braiding may not be ideal for everyone, these tips could help individuals with lower pain tolerance have a better experience.
One weakness that is consistently mentioned is the inconsistency in the quality of service. Some customers express dissatisfaction with the outcome of their braids, stating that their hair was not finished properly or that it looked like a teenager did it. This indicates that there may be inconsistency among the braiders or a lack of attention to detail in certain cases.
There are also comments regarding the professionalism of the salon. One customer complains about the staff being money-hungry and not being able to fulfill a simple request. Another customer raises concerns about a stylist not wearing a mask despite sneezing and sniffing. These comments suggest that there may be issues with customer service and adherence to health and safety protocols.
Overall, M & D Hair Braiding has strengths in terms of talented braiders, fair pricing, and a commitment to customer satisfaction. However, they also face weaknesses in terms of inconsistent quality of service and potential professionalism issues. It is crucial for the salon to address these weaknesses to improve customer experience and maintain a positive reputation.
Best TL Reviews
I went to get large knotless braids. I have a undercut so I thought that it wouldn’t take any longer than four /5 hours I got there at 9:30 which was the time she told me to come.they didn’t get started in till 10 AM. the young lady did one braid and then went to attend to her baby. Then she did a bout maybe 15 to 20 braids. the mother who runs the shop came over looked at the braids said some thing and then she started on my head and a young lady came and took all of the 20 braids that the young lady with the baby just put in . I asked for a side part I got a middle part I paid $180 and I don’t think the length is worth the 180 on top of them starting 30 minutes late and taking out at least 20 braids and having to redo them . If the young lady with the baby cannot braid hair they should not have her in the shop that wasted at least another hour or two of my time. I told them to leave my edges out so you will see that on the photo. On top of that I feel like my hair looks like a teenage kid did it it is not neat for it to be African braiding it’s big the parts are too big I forgot to mention that they used pump it up spritz on my braids, maybe that’s something new but I didn’t want sticky hard braids. I would not recommend!
This African hair braiding shop is one of the very best! The braiders are talented, they’re knowledgeable of all of the trendy styles, & very neat. My daughter & I have gone here at least 6xs each. Never disappointed! Even if you are, the owner is sure to make it right.
Prices: Prices are fair per our current economy crisis. They have bills just like us & really double bills (business & home), products are high, & so are utilities. Ask for the styles that you can afford.
Cleanliness: I rate cleanliness 3/5 stars, but whose ever seen a spotless hair salon? Not me. It smells nice & all of their braiding utensils are sanitized after each customer.
Entertainment: There are always people coming in to sell things (sometimes really good things), charging ports for phones, & they play dope African movies or sometimes good American music.
Pain level: They do braid tight, but sure they’d be less harsh if you tell them you have a low tolerance for pain. Wash your hair the day before braids (or sooner), take 2 pain relievers before they start on your hair, & keep yourself distracted w/ snacks & screen time.
Fellas, THEY ALL have big booties! ????????
M&D hair braiding is the best place I ever went to I recommend you go there td or tmr if you can,the hair lasts for so long and the workers are amazing and you can have great conversations!!
They do Great work here I come here all the time come see then they do quality work I'm always happy when I come and get my hair done here
Don’t go here they are money hungry and barley know what their doing ask for something simple & they couldn’t even do that right
They did not finish my hair properly, I had a lot of access hair just hanging,, 180 for my butterfly locs looks like a teenager did it, I will not recommend this place to no one at all & I respectfully ask for one of the stylist to put on a mask after sniffing and sneezing they did not do so..
The lady who done my husband's hair did an excellent job! However the establishment doesn't look anything like the picture. Both ladies were awesome and if they can't answer the phone they will call you right back! Easy to get an appointment
I have no complaints, M&D were both very gracious and aimed to please. My hair turned out gorgeous and my head does not hurt. Was Done in 3hrs with no wait as a walk in... 1st time here and will be back!
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M & D Hair Braiding Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Cash-only
Today
Opening Hours
| Monday | 07:00 AM - 07:00 PM |
|---|---|
| Tuesday | 07:00 AM - 07:00 PM |
| Wednesday | 07:00 AM - 07:00 PM |
| Thursday | 07:00 AM - 07:00 PM |
| Friday | 07:00 AM - 07:00 PM |
| Saturday | 07:00 AM - 07:00 PM |
| Sunday | 08:00 AM - 07:00 PM |
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