Quick Facts About Magic Nails
Strengths:
1. Customer satisfaction: Many of the comments express high levels of satisfaction with Magic Nails Place. Customers have mentioned being very happy with their nails and the service provided. This indicates that the salon is able to meet customer expectations and deliver quality results.
2. Convenience: The salon is frequently busy, which suggests that it is a popular choice among customers. The high demand implies that the salon is conveniently located or offers services that are sought after by the community.
3. Skillful nail artists: Customers have mentioned the names of specific nail artists and praised their work. This indicates that the salon employs talented professionals who are able to create beautiful nail designs.
4. Clean and friendly environment: Several comments mention the cleanliness of the salon and the friendly staff. This reinforces the impression of a well-maintained and welcoming atmosphere, which can contribute to a positive customer experience.
Weaknesses:
1. Use of illegal products: One comment mentions the use of MMA-based acrylic, which is illegal due to its potential health risks. This raises concerns about the salon's commitment to using safe and legal products. Customers may be deterred from getting acrylic nails at Magic Nails Place due to these allegations.
2. Inconsistency in service: The comment about the poor pedicure experience indicates that there may be inconsistencies in the level of service provided. The particular incident described involved rude behavior and a lack of accommodation. This suggests that not all staff members may have the same level of professionalism, leading to inconsistent customer experiences.
3. Lack of communication and punctuality: The comment about having to wait after making an appointment highlights a lack of effective communication and punctuality on the salon's part. This can be frustrating for customers who expect their appointments to be honored and for timelines to be respected.
4. Limited payment options: Magic Nails Place only accepts cash and imposes a surcharge for card payments. This may inconvenience customers who prefer to pay with cards, especially in an increasingly cashless society. Limited payment options can reflect negatively on the salon and potentially deter some customers.
In conclusion, Magic Nails Place has several strengths that contribute to its positive reputation, including customer satisfaction, convenience, skilled nail artists, and a clean and friendly environment. However, there are also weaknesses that should be addressed, such as the alleged use of illegal products, inconsistencies in service quality, lack of communication and punctuality, and limited payment options. Taking steps to address these weaknesses can help the salon maintain and improve its reputation, ensuring continued customer satisfaction and success in the industry.
Best TL Reviews
Absolutely love this
Place. I went to get my nails
Fixed from another salon. Was VERY satisfied!!!
Love this place. I recommend making at appointment or at least calling ahead, especially on weekends. They are often busy. Ok hey have always done a great job and I’m so in love with my nails I got today!!!
I was initially happy with my acrylics until I went to remove them my self. I did an acetone soak off only to find slimy, sticky MMA based acrylic. MMA is illegal but used because it is cheaper. I would not recommend getting acrylics here knowing that they use illegal products.
Got my wedding nails done here and loved how they turned out! So clean, and friendly! I think my nails artist name was Chris
I was very satisfied with my pedicure. English was spoken. Appropriate pricing except for $3.00 surcharge if paying with card. Otherwise only cash; no checks. Only one pedicure drying station. It was being used by previous customer. I was asked to just sit in a chair until my toenails were dry.
Greatest nail salon ever very nice people who care what your nails look like
It's been a week or so and my nails still look great. Love the selection of polishes and the service.
Walked in and the lady told us to come back at 2. Explained what we wanted . Manicure and pedicure..with a long massage on my feet. Came back at 2..sat till 2:45. Soaked feet for 10 minutes until finally someone comes over.
I asked her about the long leg/foot massage.
Her response..I don't have time for long massage. She asked me if I was from here..I grew up in Rapids and live in Rhode Island. I came home to tend to my mom who was dying. My sister in law was trying to keep my mind off of things. This woman..who attended to my feet literally gave me a a nail polish change. Because she was running behind it was now my problem . She was rude and not accommodating at all...then told me if I messed my toes up she had no time to fix them. I told her I was very well aware she had no time to do anything. Then had the audacity to ask my sister-in law if I was a friend or sister and that big city girl wanted a long massage. When asked what I had done at the cashier I told her it was more of a polish change than a pedicure I guess this is the way they treat out of town people even if you grew up here and my mom lived here for over 50 yrs. This place needs to learn customer service. Absolutely disgusting! Signed..big city girl that had the worst" pedicure " EVER
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Magic Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Today
Opening Hours
| Thursday | 09:30 AM - 06:00 PM |
|---|---|
| Monday | 09:30 AM - 06:00 PM |
| Friday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
| Wednesday | 09:30 AM - 06:00 PM |
| Tuesday | 09:30 AM - 06:00 PM |
| Saturday | Closed |
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Location
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