Mandy Nails

+1 404-296-0070

832 Hambrick Rd, Stone Mountain, GA 30083 United States of America

Open Today: -

Quick Facts About Mandy Nails

Mandy Nails place has a mix of strengths and weaknesses based on the comments provided. In order to analyze them thoroughly, let's break them down:

Strengths: 1) Quality Service: Multiple commenters praised the quality of service they received at Mandy Nails. Many expressed satisfaction with their pedicures, stating that they left feeling relaxed and with well-done toes. The presence of hot towels and massages during the service also added to the positive experience.

2) Minimal Wait Time: One commenter mentioned that there was no wait time at Mandy Nails, indicating that the salon might have efficient scheduling and appointment management. This quick service can be a significant advantage, as customers often prefer to have their nails done promptly without waiting for an extended period.

3) Friendly Staff: Several comments highlighted the kindness and positive attitude of the staff at Mandy Nails. Friendliness plays a crucial role in customer satisfaction, as it contributes to a comfortable and enjoyable experience. A positive interaction with the technician can greatly enhance the overall impression of the salon.

4) Longevity of Business: One customer mentioned that they had been going to Mandy Nails for 18 years, emphasizing the long-standing presence of the salon in the area. This could be perceived as a sign of customer loyalty and trust in the business, indicating that they have built a strong reputation over time.

Weaknesses: 1) Lack of Experience: One negative comment mentioned that a technician at Mandy Nails lacked the necessary skills to perform a specific nail service. This suggests that the salon might have unexperienced staff members who might not be able to cater to certain customer requests. This can be a significant weakness, as customers expect knowledgeable and skilled technicians when visiting a nail salon.

2) Price: Multiple comments touched upon the pricing at Mandy Nails, noting that it is considered high or overpriced by some customers. This can be a weakness as customers are often price-sensitive and may opt for more affordable options, especially if they believe the quality is comparable. The salon might need to assess their pricing strategy and consider whether it aligns with customer expectations and the local market.

3) Technical Difficulties: One comment mentioned that the salon's credit card machine was down, which resulted in them asking for cash or payment through Cash App. Technical issues with payment methods can cause inconvenience for customers and may deter them from returning. Ensuring that all systems and equipment are functioning properly is crucial in providing a seamless experience.

4) Inconsistent Service: One customer expressed disappointment with the declining quality of service over time. They specifically mentioned that the technicians were not properly attending to their nails and rushed through their feet while getting a manicure. Inconsistency in service can lead to customer dissatisfaction and the loss of long-standing loyal customers.

In conclusion, Mandy Nails has several strengths such as providing quality service, minimal wait times, friendly staff, and maintaining a loyal customer base. However, there are weaknesses regarding the experience of some technicians, pricing, occasional technical difficulties, and inconsistent service. It is essential for the salon to address these weaknesses to fulfill customer expectations and maintain a positive reputation in the long run.

Best TL Reviews

Unexperienced and overpriced. Asked the tech to do an overlay over my short natural nails and create a tip with the acrylic since my nails have FINALLY recovered from fake tips, she said she didn’t know how to do that. I walked out. These businesses on the east side are ridiculous. I’m going to have to make that sacrifice and continue going to the establishments in Stockbridge/McDonough. At least they know what they’re doing.

Thank you for providing quality nail and toe service. I appreciate and like Mandys Nail(s). I will be returning for my pedicure and fill in. ????

They guarantee your safety and are very serious about protecting your health during this time. Have a good nail and foot by a safe way. Let wear your mask when you come!

It’s getting a five star despite the size and ambiance this place lacks for a few reasons.

1) I had no wait time.

2) the quality of time and effort that went into my pedicure. My legs felt like they had left spa and my toes were nicely done. The massage and hot towels put me to sleep. I got the gel polish so we will see how long it lasts. $40 for gel pedicure basic pedi $30

3) the tech was kind

Their credit card machine was down so they were asking for cash or cash app.

They make you wear a mask to be serviced.

I found it odd that I had to press a exit button to leave door

Overall positive experience

First time there. A little pricey but the lady was nice and addressed any concerns without an attitude. I paid $60 for a full set with colored powder and they're not even that long. But it's cool. They are about 2 weeks old in pic.

I absolutely love Myndy and Lena. I’ve been coming here since 2019. I will miss them dearly, moving to Tennessee. Hands down best service.

I have been going here for 3 years The last year it’s been terrible they can’t Constantly do your feet meanwhile they’re doing your nails which is very uncomfortable just because they want to cut down on how much time you’re in there even though we’re still paying the same price because of that he hasn’t been doing my nails properly and now I have been getting water damage under my nails The last three times I’ve been …..don’t waste your time here

Been coming here for 18 years, Stephen does my nails, Lena does my toes. I moved out of the area some time ago, but I don't mind driving back for the service!