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Mister's Barber & Beauty

+1 618-394-8618
317 Market Pl, Fairview Heights, IL 62208 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Mister's Barber & Beauty

Strengths: 1. Professional and clean environment: The comment mentions that Mister's Barber & Beauty place is professional and clean. This is a strength as it creates a positive impression and ensures that customers feel comfortable and safe in the salon.
2. Reasonably priced: The comment states that the salon is reasonably priced. This is a strength as it attracts customers who are looking for affordable haircuts and beauty services.
3. Experienced barbers: The comment mentions that the barbers at Mister's Barber & Beauty place are highly experienced. This is a strength as it instills confidence in customers, knowing that they are in capable hands and can expect quality results.
4. Skilled with different hair types: The comment states that the salon knows how to cut both Black and White people's hair and can fix dreads. This is a strength as it shows that the barbers have expertise in working with different hair textures and styles, making the salon inclusive and accommodating for a diverse customer base.
5. Attention to detail: The comment mentions that the customer received more small details with their haircut and beard trim than expected. This is a strength as it indicates that the barbers pay attention to the specific preferences and needs of each customer, resulting in a personalized and satisfactory experience.
6. Friendly and helpful staff: The comment highlights the helpfulness of the staff, with the barber stopping to show the customer's son where the restroom was. This is a strength as it demonstrates good customer service and creates a welcoming atmosphere for families.
Weaknesses: 1. Inconsistent appointment scheduling: A customer complains about their appointment being delayed due to the barber running behind with another customer. This suggests a weakness in appointment scheduling and time management, which can lead to customer dissatisfaction and inconvenience.
2. Unprofessional behavior: A customer recounts an incident where their barber asked them to drive to another location to get braiding gel and failed to provide the agreed-upon service in a timely manner. This indicates unprofessional behavior and a lack of preparation, which can reflect poorly on the overall reputation of the salon.
3. Refusal to return deposit: A customer claims that their appointment was canceled by the stylist and they were unable to get a refund of their deposit. This demonstrates a weakness in customer service and communication, as failing to return a deposit can make customers feel cheated and unvalued.
4. High prices for kid's haircuts: A customer mentions that kid's haircuts are expensive at Mister's Barber & Beauty place, leading to them not wanting to continue bringing their child for haircuts. This is a weakness as it can alienate families and deter potential customers who are seeking affordable services for their children.
5. Limited specialization in styling weave: A positive comment highlights the stylist's ability to both cut hair and work with weaves. However, this can be seen as a potential weakness for customers specifically looking for stylists who specialize in styling weave. It suggests that the salon may not have a wide range of hairstylists with specific expertise, which can limit their customer base.
In conclusion, Mister's Barber & Beauty place has several strengths, including a professional and clean environment, reasonable prices, experienced barbers, versatility in working with different hair types, attention to detail, and friendly staff. However, there are weaknesses such as inconsistent appointment scheduling, unprofessional behavior from some staff members, refusal to return deposits, high prices for kid's haircuts, and limited specialization in certain areas such as weaving. These weaknesses should be addressed to ensure customer satisfaction and improve the overall reputation of the salon.


Best TL Reviews

Man oh man, I had been stressing for a few weeks since my hair stylist decided to quit cutting hair.
I took my chance with Misters and wow oh wow. I’m so impressed. Professional, clean, reasonably priced, and they got me looking fly and fine again.
Curtis did beyond a great job. He gave me a badazzzz cut and trimmed my beard up. I had never had my facial hair done and I love it!! I’ll be back and can not recommend this place enough.
Don’t stop what y’all are doing.
These people know how to cut Black & White people,s hair. Also have your Dreads fixed. The barbers are highly experienced. We will be back.
Asked to get a hearcut and beard trim JUST ENOUGH to look good and for my barber back in texas to have something to work with and they delivered ???? got exactly what I asked for and with even more small details I didn't even know about.
I booked an apt with TYRANN REID and an hour before my appt she texted said she was running over with a clients so I said ok how much time you need she said 1 hour and i confirmed 1 hour . When i got there she was still working on his head . I asked how much longer, she said 30 mins . ???? annoyed i decided to wait. While waiting she asked if i could run next door for braiding gel cause she'll need it for my hair . I said yea reluctantly but it was sold out. She then asked if i would drive 20 mins away to east st louis to get some .????????????(what?) .. i said NO and demanded a refund. She said no refused so i threatened to call the owner and then she gave me back my deposit. You broke the agreement by being late and not having the tools to do my hair . She acted like i was crazy . But she was crazy , unprofessional and ghetto i waited 45 mins at the shop +1 hour lead way she asked for .
ALERT!!! I booked an appt. on 4/20 with a young lady named Tyann Reid for senagalese twist. The day before the appt. she told me she didn't have a babysitter for her kids and need to rescedule. The next day this young lady blocked me and refused to return my deposit. Ive been asking for my money for days and she refuse to return it. I hope the owner sees this because she is very unprofessional!. I'm not sure if Im the first person she's done this to, but lady's be aware!.
usually never leave reviews, but these people here deserve a good one! My fiance went in yesterday evening and came out looking like a new man. His hair & beard cut looked AMAZING and he REALLY liked who did it! He thinks his name was Ron? Sent my son in just to use the restroom and the gentleman that was cutting my fiance's hair even stopped to show him where it was! I will recommend these guys to literally everyone and my fiance will be back!! I'm way impressed
This is not our regular barber, but my friends go here. Decided to get my son a hair cut, since we were here. Kids haircuts are $20! This is a complete no for me. Hey if you got it do you, but I'm not keeping up with the Joneses by far! And not trying to. So it's a no for me!
LOVE THIS PLACE! I go to Sheena Grey... and she’s the best! Every time I go I always leave out feeling like my money was well spent with her. Unlike a lot of stylists that really only specialize in cutting weave ... Sheena can do BOTH! She is a beast with those shears ! If you want a haircut that’s going to make you feel like a new person I would highly recommend her!

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Mister's Barber & Beauty Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 05:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday Closed

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Location