Quick Facts About Mode de Vie Nail Lounge & Spa
Mode de Vie Nail Lounge & Spa, located in south Wichita, has received a mix of positive and negative reviews from customers. In order to thoroughly evaluate the strengths and weaknesses of the place, it is important to analyze the comments provided.
Starting with the strengths, one recurring theme among the positive comments is the excellent service provided by the staff. Customers consistently mentioned the friendly and polite nature of the employees, making them feel comfortable and valued during their visit. This contributes to a positive overall experience and encourages customers to return in the future. Additionally, the staff are praised for their skill in shaping nails and their ability to listen to customer preferences when it comes to adjustments. These factors indicate a level of professionalism and expertise that is appreciated by patrons.
Furthermore, the dedication to quality work is evident in several comments. One customer describes the nail technician as a perfectionist, which suggests that attention to detail is valued at this salon. The fact that the technician took the time to ensure the customer's nails were exactly as desired also speaks to their commitment to customer satisfaction. Additionally, another reviewer expresses satisfaction with their nails, indicating that Mode de Vie Nail Lounge & Spa was able to deliver the results they wanted. This is a significant strength as it demonstrates the salon's ability to meet customer expectations.
On the other hand, there are several weaknesses that can be identified from the negative comments. One major issue mentioned by multiple customers is the pricing at the salon. Some customers feel that Mode de Vie Nail Lounge & Spa overcharges for their services and has inconsistent pricing. This raises concerns about transparency and fairness in pricing, which can negatively impact the reputation and customer trust in the establishment. Addressing and resolving this issue would be crucial in order to improve customer satisfaction.
Another common complaint is the perceived poor customer service and rude attitude exhibited by the staff. Several customers mention feeling disrespected or mistreated during their interactions with the salon. In particular, one comment highlights an incident where the salon refused service simply because a customer questioned the fluctuating prices. Such incidents can greatly harm the image of the salon and deter potential customers from visiting. Mode de Vie Nail Lounge & Spa should prioritize enhancing their customer service skills and ensuring a welcoming and respectful environment for all patrons.
Finally, there is one comment that raises concerns about the excessive amount of time it took to receive services. While patience on the part of the nail technician is appreciated by the customer, the extended duration of the service could be seen as a weakness. Customers often have busy schedules and may not have the luxury of spending an excessive amount of time at a nail salon. Streamlining processes and ensuring efficient service delivery would help address this weakness.
In conclusion, Mode de Vie Nail Lounge & Spa possesses strengths in their excellent service, skillful nail shaping, and commitment to customer satisfaction. However, weaknesses such as inconsistent pricing, poor customer service, and excessive service durations have been pointed out by dissatisfied customers. By addressing these weaknesses and focusing on improving these aspects, the salon has the potential to enhance customer loyalty and attract new customers.
Best TL Reviews
Love the service every time I go here! They do a great job shaping, they never take to much off when roughing up my real nail, and I’ve never been nicked. Everyone is super polite and friendly and they don’t make you feel bad if you ask for an adjustment. I will for sure keep going back!
I love my nails so much! It did take longer than I expected but I think it's because he is a perfectionist, as am I. Will definitely come back!
This place is a new favorite! My nail technician was so patient and let me pick everything and made the experience very nice and relaxing! I believe her name is Hanny but i’m not totally sure. They have great prices and my nails turned out exactly how I wanted. Definitely the best nail salon in south wichita!
Do not recommend as the customer service and quality of the work is terrible. I’ve never seen a nail shop over charge the way they do. This is my review based on actual service and not influenced by anyone else. I do not live in Florida as you are assuming but learning to take accountability for your business is something you should be doing. If anyone is reading this review look at their interaction with this review and it’s really sad
Considering my grandparents moved to Kansas and I go visit every three months and in all actuality I was trying to do my research on a good nail shop while I visit I got this one marked off of the list. Would hate to be visiting from out of town and scammed. So terrible to do that to loyal customers.
If you scroll down on these reviews you’ll see how they didn’t even address the lady that had pricing issues- but they will address every other bad review. Disappointing. This shop showed little class and terrible energy. Save your time and money and go somewhere there’s good techs and good service.
Poor service and rude attitude. They will refuse service all because they were questioned why the same service keeps going up and down in price. Bad for business!
got a pedi and full set nails here and will definitely come back. the staff was very nice and patient. I showed them a design I wanted and they did their best to get the results I wanted even though it took a while. until the very end, the man who did my nails was patient and did a great job.
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Mode de Vie Nail Lounge & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
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Wi-Fi
Payments
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Debit cards
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NFC mobile payments
Today
Opening Hours
| Monday | 09:30 AM - 06:30 PM |
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| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | Closed |
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