Quick Facts About Mr Bruno's Hair & Nail
Mr Bruno's Hair & Nail place has both strengths and weaknesses based on the comments provided. In terms of strengths, the friendly and talented staff are frequently highlighted. The salon is praised for their excellent customer service, with employees taking the time to ensure that customers are satisfied with their services. Many customers express their satisfaction with the quality of their nails, mentioning that the staff are talented artists who consistently do a wonderful job. The clean and relaxing atmosphere of the salon is also mentioned as a positive aspect.
The salon is recommended by some customers who have had positive experiences with specific employees such as Danny and Anna. These employees are praised for their kindness and skill in delivering the desired nail services. Specific services, such as gel manicures, are highlighted as being well-executed by the employees.
On the other hand, there are several weaknesses that emerge from the comments. One of the most significant concerns raised is the behavior of Anna, an employee at the salon. Multiple customers describe Anna as consistently rude, insulting, and greedy. They claim that she often makes fun of customers publicly and insults their physical appearance. These customers express their disappointment and frustration at Anna's behavior, which negatively impacted their overall salon experience. It is also mentioned that Anna talks negatively about other employees and that she may underpay them.
Another weakness highlighted is the limited range of nail designs available at Mr Bruno's Hair & Nail place. Some customers mention that the salon can only do basic nail designs, which may not meet the expectations of those looking for more intricate or creative designs.
Additionally, there is a complaint from a customer who lost their wallet and accuses the salon of not returning it. This customer states that they have camera footage proving they did not leave with the wallet and expresses their disappointment in the salon's handling of the situation. They announce that they will not be returning to Mr Bruno's Hair & Nail place as a result.
In summary, Mr Bruno's Hair & Nail place has strengths in terms of talented and friendly staff, excellent customer service, and skillful nail services. However, there are notable weaknesses including one employee's consistently rude behavior, limited nail design options, and a customer complaint regarding a lost wallet. These factors contribute to a mixed reputation for Mr Bruno's Hair & Nail place.
Best TL Reviews
That lady Anna is very nasty and greedy. She is ALWAYS rude even when I always tip her very generously, and will pick out things about you physically and make fun of you insultingly publicly in front of other customers. For example, one time my brows weren’t threaded yet by my usual lady and she made fun of me for having thick brows atm. She doesn’t have any eyebrows herself. Ironic. Her other customers don’t even realize that she’s always insulting them backhandedly because she often mumbles. Hiked up prices, and overcharges also, and claims they’re the most affordable in the area. They cannot do any nail designs besides very basic ones. Went to her many years and wasted thousands of dollars, and instead of relaxing at the salon that I PAID my services for, she always made my experience stressful and horrible. She also talks bad about her employees and calls them greedy to other employees in English geniusly, even though she probably under pays them. Found another Vietnamese salon near us, and they’re so nice and affordable. Fun fact is the employees who work at the new salon are her ex employees who seem so much happier there and even remember me as an old customer at Bruno’s!
Recommended by a friend. Excellent place! Very friendly people there! Danny did my nails yesterday, best acrylics I’ve ever had!!! He was super kind and did very nice work. THEY CARE & take the time to make sure you’re getting what you came for. I will definitely be coming back again and again. Would highly recommend anyone coming here!
I'm there every two weeks and have no complaints. They are very clean and do an amazing job. Anna does my nails and they are absolutely PERFECT, I love them every time. Anna also does my spa Pedicure once a month as well as my husbands and we LOVE her. She is great and really makes us feel SO RELAXED. Won't go anywhere else.
They do such a wonderful job with nails. They are extremely talented artists. Everyone in there is wonderful.
Absolutely loved this place and I plan on coming back. Got a mani pedi with my mom and will for sure will be returning. Staff was so friendly and everything was fantastic post covid.
I’m a regular at this place.. I left my wallet there last night and I have camera footage from my dash cam that I didn’t come out with it and they’re telling me they don’t have it. Well you might feel like you got free money but you lost 100 at least every two weeks. Will not be returning. I’m a hairstylist and when my clients leave stuff behind I would never think about taking anything.
This is my go to place. Amazing customer service in addition to their skill with always getting my nails done RIGHT. A+
Love Mr. Bruno’s! Anna and Steven and everyone are great nail techs. I have been going since I got married in ‘14 and have been going since. Anna does great gel manicures. Love the atmosphere and friendly staff. Gina, hair stylist, is great a well! She’s my hair go to girl!
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Mr Bruno's Hair & Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:00 AM - 05:00 PM |
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Location
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