Quick Facts About MAX BEAUTY SUPPLY
Max Beauty Supply store has several strengths that contribute to its success and positive reputation. First and foremost, the store offers a wide variety of hair styling products suitable for all hair textures. This demonstrates the store's commitment to catering to the diverse needs of its customers. Additionally, the prices of these products are affordable, making them accessible to a wide range of customers.
The store's location is also a strength, as it is described as clean, organized, and efficient. This creates a pleasant shopping experience for customers and allows them to easily navigate through the store and make informed choices. The presence of other products in addition to hair styling products, such as clothing, chargers, fire sticks, cellular phones, and winter items, further adds to the store's appeal and convenience.
Customers appreciate the helpful and friendly staff, particularly the owner, Frank & John, who are described as hardworking, kind, patient, respectable, and welcoming. Their willingness to work with customers, even if they are short on money, fosters a sense of trust and loyalty. This personalized customer service contributes to the overall positive experience at Max Beauty Supply and ensures that customers feel cherished and respected.
The store's positive reputation is also a result of its commitment to quality. Customers consistently describe Max Beauty Supply as an excellent store with great products and numerous selections. The store's wide range of options ensures that customers can find products that meet their specific needs. Additionally, the store regularly offers discounts and deals, such as Mark down Mondays and 10% off every Monday, which attract customers and make their purchases more affordable.
While Max Beauty Supply has numerous strengths, there are also a few weaknesses that could be addressed to further improve the customer experience. One customer mentions that the store does not provide snacks, such as cookies, chips, or chocolate. This could be seen as a missed opportunity to enhance the shopping experience, especially for customers who may be spending a significant amount of time in the store, such as those getting their hair braided. Providing snacks could create a more comfortable and enjoyable environment for customers and their children.
Another customer mentions that the clothing options at Max Beauty Supply are not available in a wide variety of size ranges. This limits the inclusivity of the store and may deter potential customers who do not find clothing in their size. Expanding the size ranges offered could attract a more diverse customer base and ensure that everyone feels welcome and included.
Additionally, one customer shares a negative experience with customer service. They describe an interaction with an employee named Donte, who displayed unprofessional behavior and hung up on the customer. This incident is a clear example of poor customer service and should be addressed by the store's management. Ensuring that all employees provide excellent customer service is crucial for maintaining a positive reputation and retaining customers.
In conclusion, Max Beauty Supply has numerous strengths that contribute to its success as a beauty supply store. These strengths include a wide variety of hair styling products, affordable prices, a clean and organized store, additional product offerings, helpful and friendly staff, and a commitment to quality. However, there are a few weaknesses that could be addressed to enhance the customer experience, such as the lack of snacks, limited clothing sizes, and the need for improved customer service training. Overall, Max Beauty Supply is an excellent store that prioritizes customer satisfaction and continues to attract and retain customers.
Best TL Reviews
Max Beauty Supply store was Amazing!! It offered a variety of hair styling products, for all different hair textures. The selections were plentiful, and the prices were very affordable. The location is very clean, organized, and efficient for making choices. What I love about this establishment is there is an assortment of other products that is sold as well. They have clothing, chargers, fire sticks, cellular phones, and some winter items as well. Some of the clothing is plus size, so that is a plus, for myself. The ladies that sometimes work in there is very helpful, knowledgeable, and friendly. But honestly what brings me back is the owner, they are the best!!! Frank & John, are the hardest working men I know!!They are kind, patient, respectable, and make you feel welcomed. Even if you are short some money, they will recover the money next time you come in. They will work with you. This is the best Hair store in Ohio in my opinion! The only objection, I would say is they don't provide snacks:cookie, chips, chocolate , something sweet????My 2 girls get their hair braided often, and when Im browsing the choices, I need snacks for them as well, because they will be sitting for several hours. But overall this is an Excellent Quality hair store, with numerous selections, affordable pricing, great products, and most importantly Amazing Men that oversees this establishment. Everyone that walks into Max Beauty will feel cherished, respected, and welcomed. This have been my experience, judgement, and honest assessment everytime , I have patronize this location.
5 ⭐⭐⭐⭐⭐
Amira❤️
This beauty supply store is not much different than any other. They have various products for your hair, cosmetics & clothes. The clothing though, wasn't in a wide variety of size ranges.
Great place. To shop an get. Deals love Mark down Mondays &great place. To work 10% off every. Monday 20%off any. Hair. Purchase
I use to work here, nice people, very good affordable hair clean neat place lots of choices plenty of products to choose from very very convenient specially if you are in the area! & The prices u can't beat always some kinda of sale & discounts!????
jhone is an amazing business owner and cares about his customers . highly recommend this business max beauty supply and will be a repeat customer
Excellent customer service. Though it's 30 minutes drive from home, will surely go back. It was a pleasure spending money and time with them. Great discounts too.
I called to price old fashioned straightening comb and some guy answered named Donte, who said they sell them but I couldn't get a price over the phone cuz it was a privately owned store not Wal-Mart or Walgreens. I asked was it against the law and he hung up. I never had a problem before and I'm very disappointed. But definitely will try to let the owner or manager know how terrible my customer service was...
had alot of hair products needs to be more customer service help
Place Pictures
MAX BEAUTY SUPPLY Info
Amenities
Service options
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In-store shopping
Health & safety
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Safety dividers at checkout
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 10:00 AM - 09:00 PM |
|---|---|
| Tuesday | 09:00 AM - 09:00 PM |
| Wednesday | 09:00 AM - 09:30 PM |
| Thursday | 09:00 AM - 09:30 PM |
| Friday | 09:00 AM - 09:30 PM |
| Saturday | 09:00 AM - 09:30 PM |
| Sunday | 10:00 AM - 08:30 PM |
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