Hero image

Nail Studio

+1 216-531-1233
18320 Euclid Ave, Cleveland, OH 44112 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Nail Studio

The Nail Studio place has received a mix of positive and negative comments, which provide insights into their strengths and weaknesses. Based on the comments, the strengths and weaknesses of Nail Studio place can be explored in the following areas:
1. Service Quality: The comments highlight a significant weakness in service quality. One customer mentioned receiving the worst service ever, with minimal effort put into their nails. Another customer mentioned that the manicure and pedicure had chipped after a week, indicating a lack of durability and attention to detail. However, there were also positive comments about the great experience of a pedicure and the excellent job done by specific technicians. This suggests that the service quality may vary depending on the staff.
2. Pricing: Commenters had mixed opinions about the pricing. One customer mentioned that the prices were too high for the service received, while another mentioned that they were a bit more expensive than what they were used to paying. This suggests that Nail Studio place may be perceived as overpriced by some customers. On the other hand, there was a positive comment about the higher prices being justified by the excellent customer service provided by a specific staff member. This indicates that Nail Studio place may prioritize customer service over affordability.
3. Professionalism and Communication: Several comments highlighted a lack of professionalism and communication. One customer mentioned feeling overcharged for a service that should have been cheaper, and another mentioned that the lady named Kim charged too much. Additionally, one commenter described the salon as "ghetto" and unprofessional, mentioning that they were denied a polish change. These comments indicate that Nail Studio place may have issues with transparency, communication, and professional conduct.
4. Staff Skills and Personability: Customers had varying opinions about the skills and personability of the staff. Some highlighted positive experiences with specific technicians, such as Tasha, who was praised for her excellent pedicures. However, others mentioned less positive experiences, with one commenter stating that their technician wasn't as personable and another mentioning their nails were not put on right. This suggests that Nail Studio place may have inconsistency in their staff's skills and customer interaction.
5. Convenience and Location: One positive comment mentioned that the salon was conveniently located, suggesting that Nail Studio place has a strength in terms of accessibility for customers. This positive aspect of the salon may attract customers who prioritize convenience over other factors.
In conclusion, Nail Studio place has strengths and weaknesses in various areas. While they have received positive feedback regarding convenience, customer service, and specific staff members, they have also been criticized for poor service quality, overpricing, lack of professionalism, and inconsistency in staff skills. Addressing these weaknesses and focusing on their strengths could help improve the overall customer experience at Nail Studio place.


Best TL Reviews

I hadn't been there for a number of years so I thought I'd go back. Only to get the worst service ever. I got a short set with 2 tips painted and asked for design and she literally dabbed the polish on my nails and that's it. On top of that they tried to charge me 95 dollars for a set that should've been no more than $60
It's so unprofessional and the lady name Kim charges too much for your nails to be done and my nails are not put on right,to much finger nail polish. Terrible I will never go there again
Stopped in 1 day after work for a pedicure and it was a great experience, Quality and very nice lasted forever so I came back to get a full set and overall not a good quality set, expensive And my tech wasn’t as personable. Would come back for a pedicure if it’s convenient but probably wouldn’t for manicure
They are a bit more expensive than I am used to paying, but customer service goes a long way with me! Thank you Tony for being so polite and doing an excellent job on my nails!
I get my pedicure done by Tasha 10stars she’s the best!
This place is so ghetto and unprofessional. They put 8 coats of polish on hand made my nails look bumpy and I asked for a polish change and they told me no. If I could give no stars I would
This salon is Ok to me because it is conveniently located. It is, however, over priced. I got the gel pedicure (I didn't realize it wasn't necessary for my toes) and a gel manicure. So I considered it my extra treat for myself. Everything went well, the massage, I've had better. My nails looked beautiful, however, the tech made a little grunt sound and started re-doing my baby nail. I didn't think any more about it. About two days later I realized my nail was broken in on both side below the quick. She broke my nail when she clipped it and tried to cover it up. I had to get it fixed while on vacation. Plus, three of my nails chipped after a week. It's very disappointing. I won't be going back.
A good place for having your nails done. Great pedicures, great service.

Place Pictures

Resim
Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1

Nail Studio Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday Closed

How to go there

Location