Quick Facts About NAIL TALK
NAIL TALK place, based on the comments provided, has both strengths and weaknesses. In order to fully understand and analyze the strengths and weaknesses of the salon, let's break down the comments and their implications.
Starting with the positive comments, it is evident that NAIL TALK place has several strengths that attract customers:
1. Excellent service and attention to detail: One comment mentions that Mimi does a great job and ensures that customers get exactly what they want. This indicates that the salon has skilled nail technicians who prioritize customer satisfaction.
2. Additional beauty services: Another comment highlights the great waxing and eyebrow/lash services provided by the salon. This suggests that NAIL TALK place offers a range of services beyond just nail care, allowing customers to conveniently address multiple beauty needs in one place.
3. Friendly and polite staff: Multiple comments mention the friendly and polite nature of the staff, creating a welcoming and comfortable environment for customers.
4. Child-friendly services: A customer mentions that the staff was patient and accommodating with their children, indicating that NAIL TALK place is suitable for families and has staff capable of handling children's needs.
Now let's discuss the weaknesses or areas for improvement mentioned in the comments:
1. Unprofessional behavior: One customer noticed a male worker drinking a can of Bud Light while working on the service floor. This highlights a lack of professionalism and could potentially create a negative impression of the salon.
2. Inconsistent service quality: A customer experienced both positive and negative outcomes in their visits. While their nails turned out amazing, they encountered issues with brow waxing and a rude and rushed experience during their most recent visit. These inconsistencies in service quality suggest a lack of consistency among the nail technicians or inadequately trained staff.
3. Payment confusion: A customer mentioned confusion regarding the accepted payment methods, as they were only able to pay via Venmo or cash app. This could be inconvenient for customers who are not familiar with these payment methods or do not have access to them.
4. Hygiene and sanitation concerns: Several comments indicate concerns about the salon's cleanliness and adherence to proper sanitation procedures. Complaints include the use of the same drill bits and tools on multiple customers and a nail file that was not properly sanitized, resulting in fungal infections. These concerns pose significant risks to customer health and safety.
5. Poor time management: One comment mentions the salon opening later than advertised, leading to a delay in service and causing inconvenience to the customer. This suggests a lack of effective time management and organization within the salon.
In summary, NAIL TALK place has several strengths, including excellent service, a friendly staff, and a range of beauty services. However, there are notable weaknesses, such as unprofessional behavior, inconsistent service quality, payment confusion, hygiene and sanitation concerns, as well as poor time management. These weaknesses can have a significant impact on the overall customer experience and could potentially deter customers from returning to the salon.
Best TL Reviews
Always love coming here! Mimi does a great job and makes sure you are getting exactly what you want. Also making sure you are taken care of. The wax and eyebrow/lash service is also amazing. Great place to get all your needs done. I can't wait to go back
So I had been to this place multiple times because it was close to my house…. First time amazing experience with my device however a male “worker” was drinking a can of bud light on the service floor. Didn’t think anything of it because it wasn’t busy in there. But my nails turned out amazing. The second time I went nails turned out amazing, however when I opted for the brow waxing. The wax was too hot and burnt the skin under my brow. I just said I wouldn’t get that service again…. This last time (yesterday) I went there for dip and a plus a toe polish change. “Tony” said that out loud wow you’re big toe is messed up (bruising under my toe nail) then he said I have an infection and that my toe stunk and that there was nothing they could do but paint it… then he rushed and was rude and rough with my hands. The finished product was decent however don’t come to work tired and rude. Will not be back ????
Just tried them for the first time today. Came in on a Saturday around 12:30 and there was no wait! The staff is very friendly and polite. The girl who did my nails really took her time to make them look good and she was very gentle. I got pink and white ombré acrylics for the first time and she did amazing on them! They only use Venmo or cash app for card payments so that was a little confusing, and I was told to send it to the wrong account first so they had to refund me for my first payment. I will definitely take cash next time, but other than that it was great! I will definitely go back, and the pedicures looked amazing, I will have to try it next time!
so i wanted to try a new nail places closer to home and nail talk was the closest to home so i tried it out for the first time today and i took my sister to get her nails done for the first time she is 14 an the dude tony who was doing her nails was very very rude to her in so many ways. instead of him telling her how to lay her hand he was yanking her hand around an twisting her hand very hard. not only that he messed the nails up so bad he didn’t cut them the way she wanted. the lady i got was so sweet and took her time i don’t remember her name but she did so good. so just to let anyone know if you go to this place don’t let tony do a younger child’s nails.
had a wonderful experience here. called in for 3 pedicures. for myself and my 2 kids. by time we got there we decided to add more services on. they were very accommodating. we got everything we wanted and they were very polite and professional. I loved how well they took care of my kids. not many places have the patience to deal with children. but this place was great. they checked if the kids were comfortable, was the water ok, is this too hard, etc. I recommend this place! they did great!
I’m giving the a 5 star because they do great work. I feel it needs to be said their website states the open at 10. I show up at 10 hoping to be done as soon as possible I have a lunch at 2. Every nail tech already had a client and the lobby had 3 people waiting. They open at 7!! I didn’t get done till 1:30. That’s a total of 3 and 1/2 hours!! Time management could be better. But I’ll still get my nails done there I’d just like service to be quicker. I feel like I lost so much of my day!!
As a licensed cosmetologist I do NOT. Recommend this place they’re customer service is okay and all but I got a really bad fungal infection and I’m not the first as you can see by the other reviews . They do not follow sanitation steps properly , and use the same drill bits and tools on people. Use a pencil box for everything and didn’t offer a refund or anything when I reported it to them I don’t know how the state hasn’t came in yet but I most definitely will be reporting them because this isn’t safe at all
I tried not to leave a review but the man hung up the phone on me .. I went to get my acrylic toes done at this location and the lady started off with the a nail file that was already used on another person I asked her if it was new she said yes but obviously it wasn’t .. I asked her the change the nail sanding bit because that was also used as well. I have an infection on my nail toenail nail and it’s from that nail file that she didn’t change. Please be careful and tell them to use new equipment on you at all times a nail file is meant for one customer only!! Their customer service was good and everything but I’ll never go here again just for that.
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NAIL TALK Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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