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Nail Trap No 7

+1 305-971-7707
18635 S Dixie Hwy, Cutler Bay, FL 33157 United States of America
Open Today: Closed

Quick Facts About Nail Trap No 7

Nail Trap No 7 place has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the salon, it is important to analyze each comment and extract key insights.
Starting with the negative comments, there are several recurring issues that customers have mentioned. One customer had a painful and horrifying experience when trying to remove their nails, as the staff member used pliers to scrape them off. This indicates a lack of proper technique and care, resulting in discomfort for the customer. Another customer complained about the customer service, stating that they were told there were no appointments available but then had to wait until 2 pm due to appointments. This inconsistency and lack of communication reflects poorly on the salon's organization and customer service.
Additionally, a customer commented on the poor quality of the nail paint, stating that it only lasted two days before chipping. When they went back to have it repainted, they were asked to pay again, which is another negative aspect of the salon's services. Furthermore, another customer mentioned a rude and unprofessional lady manager and male staff, who provided a poor experience and even caused a fungus infection in their cuticle. This indicates a lack of hygiene and proper sanitation practices in the salon.
On the positive side, there is one comment from a customer who has been seeing Tu for almost two years and expresses their satisfaction with his work. They claim that they won't go anywhere else for their nails, which suggests that there is at least one skilled and reliable nail technician at the salon.
Taking into consideration the strengths and weaknesses mentioned in the comments, it is evident that Nail Trap No 7 place has several areas of improvement. The salon needs to prioritize the comfort and well-being of their customers by ensuring proper techniques and tools are used during nail removal. They also need to address the issue of inconsistent customer service, as it is crucial to honor appointments and provide accurate information to customers. The salon should also review their policy on nail paint touch-ups, as customers should not be charged extra for a product that failed to meet their expectations.
Furthermore, the negative comments regarding the rude and unprofessional behavior of the staff highlight the need for improved training and professionalism among the employees. It is essential for a nail salon to provide a pleasant and relaxing atmosphere, so customers feel comfortable and enjoy their experience.
Lastly, the salon needs to address the issue of hygiene and sanitation, as indicated by the customer who contracted a fungus infection after visiting. This involves implementing strict protocols for cleaning and sterilizing tools and surfaces to ensure the safety and health of their customers.
In conclusion, Nail Trap No 7 place has several weaknesses that need to be addressed in order to provide a better experience for their customers. These weaknesses include improper nail removal techniques, inconsistent customer service, poor quality nail paint, rude and unprofessional staff, and issues with hygiene and sanitation. However, there is potential for improvement, as one customer expressed satisfaction with the service provided by a specific nail technician. By addressing these weaknesses and taking the necessary steps to improve, Nail Trap No 7 place can strive towards providing a more positive and enjoyable experience for their customers.


Best TL Reviews

Came here to get my x nails off, instead of using pure acetone to remove it, the lady just started scraping them with a pliers along with my natural nails. I was in so much pain and horror that left in the middle of it. If you love your natural nails, please dont go here.
When you call and try to make an appointment they tell you that you have to come in. No appointments. So we came in and we were the first people in. We get there they tell us they can’t see us till 2pm because of appointments. Horrible customer service. My wife had been coming for 20+ years and they treated her like this this morning. Hope you are happy!!!!!
Muy mala atención, la calidad de la pintura la peor, me duró 2 días el gel , fui a que me volvieran a pintar y querían cobrar de nuevo. No lo recomiendo para nada!
Very bad attention, the quality of the paint is the worst, the gel lasted 2 days, I went to have them repaint it and they wanted to charge me again. I do not recommend it at all!
Rude a** lady has a list but don’t even follow by the list. Very unprofessional. I will never come back and I’ve been going for 6 years I don’t know what happened over the years. But you have lost me definitely ! If I can give 0 ⭐️stars I will.
Been seeing Tu for almost 2 years. Love him! He always does great job!! I wont go anywhere else for my nails!
EXTREMELY UNPROFESSIONAL & SO NON COMPASSIONATE DISCRIMINATORY BUT WILL TAKE YOUR BUSINESS FOR THE MONEY FEW WORKERS FOR AMOUNT OF CUSTOMERS WORKERS ARE UNHAPPY BUT ITS THIER INCOME AFTER MANY YEARS OF BEING A LOYAL FAITHFUL CUSTOMER ITS DISGUSTING TO SEE THE NEGATIVE CHANGES!
EXTREMELY RUDE & FOR A NAIL SPA/SALON WHERE YOU GO TO RELAX & PAMPER YOURSELF THEY DEFINITELY DO NOT MAKE IT A PLEASANT ATMOSPHERE VERY SAD & JUST SICK TO SEE HOW THEY HAVE GONE FROM A 10 to a 2
The lady manager and male staff were rude and unprofessional, and I got a fungus in my cuticle the next day. My finger was swollen and in pain. I will never go there again. I had to go to the doctor to be treated.
I went today for some self care the shop was clean not to busy and no long wait. Everyone was cordial and I was very satisfied. I was given the service I asked and payed for. Thanks see you in 2 weeks.

Nail Trap No 7 Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Payments
  • Debit cards

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday Closed

How to go there

Location