Nails 4 U

+1 910-796-0805

4719 New Centre Dr E, Wilmington, NC 28405 United States of America

Open Today: -

Quick Facts About Nails 4 U

Nails 4 U is a nail salon that has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the place, it is important to analyze the comments provided.

One strength of Nails 4 U is their ability to recreate designs shown to them. Customers have mentioned that the technicians are skilled and able to replicate designs from Pinterest photos. This indicates that the staff at Nails 4 U has the expertise and talent to provide a variety of designs and cater to the specific requests of customers.

Another strength of Nails 4 U is their reasonable prices. Multiple customers have mentioned that the salon provides great value for the services offered. This is important as affordability is a key factor for customers when choosing a nail salon. Additionally, Nails 4 U offers additional services such as facial waxing and eyelash extensions, which adds to the convenience and versatility of the salon.

The attention to detail in their pedicures is also a strength mentioned by customers. The technicians at Nails 4 U are commended for providing a thorough massage for the calves, shins, and feet during pedicures. This extra attention and care demonstrates the commitment of the salon to providing a high-quality experience for their customers.

The cleanliness of Nails 4 U is a weakness mentioned by one customer. They state that while the bowls are cleaned, the massage chairs and armrests are not disinfected between customers. This lack of cleanliness can be concerning for customers who prioritize hygiene, as it may increase the risk of infection or transmission of bacteria. It is important for Nails 4 U to address this issue and improve their cleaning practices to maintain customer satisfaction and safety.

Another weakness of Nails 4 U is the long wait times experienced by some customers. One customer mentioned waiting over 35 minutes even after calling and being told there was availability. Another customer warned that wait times can be even longer on weekends unless an appointment is scheduled. Long wait times can be a significant inconvenience for customers, especially those with busy schedules. Nails 4 U should consider managing their appointments more effectively and providing accurate wait time estimates to avoid customer dissatisfaction.

There have been instances where customers were unhappy with the finished result of their nails. One customer mentioned that their fall design turned out to be blobs of paint instead of the desired fall leaves. Another customer mentioned that their nails felt different on their left and right hands, indicating an inconsistency in the application of the topcoat. In both cases, the customers were disappointed that the technician did not offer to fix or address the issues. This lack of customer service and failure to rectify mistakes is a significant weakness that Nails 4 U should address to ensure customer satisfaction and loyalty.

However, despite these weaknesses, many customers have expressed their satisfaction with Nails 4 U. They have praised the politeness and skill of the staff, specifically mentioning technicians like Stephanie and Kim. The positive feedback indicates that there are skilled and talented individuals working at Nails 4 U who are able to provide excellent customer service.

In conclusion, Nails 4 U has a combination of strengths and weaknesses based on customer comments. Their ability to recreate designs, reasonable prices, attention to detail in pedicures, and skilled and polite staff are notable strengths. On the other hand, the cleanliness of the salon, long wait times, and lack of customer service in addressing mistakes are weaknesses that should be addressed. Despite the weaknesses, many customers have expressed their satisfaction with the salon, highlighting the positive aspects of the experience at Nails 4 U.

Best TL Reviews

Been here a few times. Definitely depends on which tec you get, but today the lady I got did a really good job. She was very helpful and understood exactly what I asked for, and even recommended a few things. Unfortunately I did have to wait over 35 min, even after I called and they said there was availability

The techs never have a problem recreating any random Pinterest pic I show them, and they do a great job! The prices are reasonable, they give you a great mani-pedi, and offer facial waxing and eyelash extensions as well. The only complaint I have is the pedicure stations could be cleaner. Although the bowls are cleaned, I've never seen the massage chairs, arm rests, etc be disenfected between customers. *Plan on wait times of an hour or longer during weekends if you don't schedule an appointment!*

I wanted a fall design I found online. I asked if they could do it before they started. She said yes. Well I ended up with blobs of paint instead of the fall leaves I wanted on my nails.. Will not be going back. After spending 115.00 dollars. She knew I wasn't happy when I left. But did not offer to fix anything!!!! Also mentioned to her that my.left hand she didn't apply.too coat she said she did. But I know she didn't. The difference in the feel of the nails from left and right hands are totally different.

I have never had a pedicure like I had today, wow! Highly recommend! The extra attention to calf, shin, and foot massage was amazing! My daughter got a gel fill for her acrylics and the nail tech did a great job! They turned out beautifully.

Michael did my nails and was AMAZING! He was very polite, gentle and didn't make my cuticles bleed. I love the tools we're fresh and sanitized here. Not using the last clients stuff. 100% recommend!

Great nail salon. I was able to get a regular mani/pedi in about an hour and half and at a great price. Clean and staffed with friendly people. Recommended for everyone????

Very polite and skilled staff. Everyone here is kind, and the lady who did my nails attended to me swiftly and was so nice. I showed her a photo of how I wanted my nails to look for my wedding, and she was able to make them look exactly like the reference photo.

I highly recommend this place. Quick, Talented, and Nice!

Nails 4 u is awesome! I officially come here every 2-3 weeks for fill ins and pedicures! Miss Stephanie is my favorite nail artist. She takes her time, makes the perfect nails that are so well done, If you can't get them done every 2 weeks ,they'll last sometimes 4 weeks! I love our conversations and her customer service. Miss Kim does an awesome job and really like her as well! They truly do some fantastic work! Thank you so much for all you do!