Quick Facts About Nails Star
Nails Star Place, located off of Salem Rd in Conyers, GA, has received a mix of positive and negative comments from customers. In order to assess the strengths and weaknesses of the salon, we will examine the comments and analyze the key points mentioned.
Starting with the positive aspects, one customer mentioned that they had a great experience with their nail technician, Nina. They were able to get their nails done exactly as they wanted, replicating a picture they brought in. This highlights the skill and expertise of the staff at Nails Star Place, particularly Nina. Additionally, the customer expressed their intention to book with Nina again in the future, suggesting a high level of satisfaction.
A common theme in the comments is the efficiency and speed of the salon. One customer mentioned that they were in and out within an hour, having both their nails and feet done. This demonstrates good time management and a focus on providing prompt services to customers. Furthermore, the staff were described as nice and friendly, creating a positive and welcoming atmosphere.
Another strength of Nails Star Place is the wide range of services they offer. Customers have the option to get their lashes, brows, nails, and feet done all in one place. This convenience may attract customers who prefer to have multiple services done simultaneously. Additionally, the salon has a variety of colors, styles, and polishes to choose from, allowing customers to personalize their treatments according to their preferences.
One customer expressed their loyalty to Nails Star Place, stating that they have been going to the salon for several years and have never been disappointed. This showcases consistent quality and customer satisfaction, indicating that the salon delivers top-tier service regularly. Compliments received by the customer on their nails also highlight the expertise and skills of the technicians.
Moving on to the weaknesses, one customer had a negative experience with their eyebrows being done by a less experienced staff member. They mentioned that their whole arch was cut off and that the young girl attempted to deny her mistake. This incident raises concerns about the training and supervision of newer staff members at Nails Star Place. Employing more experienced workers or providing better training could address this issue and prevent customer dissatisfaction.
Another negative comment mentioned that the customer's nails became dull and rough to touch within 48 hours of getting them done. The dip powder also stuck to their cuticles. This suggests a lack of proper application or low-quality products being used, which might affect the longevity and aesthetic appeal of the nails. Ensuring the use of high-quality products and training staff in proper application techniques could mitigate this weakness.
Lastly, a customer complained about the behavior of a specific nail technician, Crystal. They felt that Crystal was in a bad mood and charged them more for a service without proper communication. This incident raises concerns about professionalism and customer service within the salon. It is important for all staff members to display professionalism and maintain good customer relationships, especially when it comes to clear and transparent communication about pricing and services.
In summary, Nails Star Place has various strengths, such as skilled technicians, efficiency, a wide range of services, and consistent quality. However, there are also weaknesses in terms of training and supervision of less experienced staff members, quality control in nail application, and instances of unprofessional behavior. Addressing these weaknesses could greatly improve the overall customer experience and reputation of the salon.
Best TL Reviews
I came after work on a Sunday and was taken immediately. Nina ended up doing my nails and they are perfect, exactly like the picture I brought in. The price was a little steep (I did get long nails with stones on 4 fingers), but my nails came out perfectly, so ????????♀️. Will definitely be booking with Nina next time.
First time here. Located off of Salem Rd in Conyers, GA. Behind a KFC and across the street from a QT. Nice staff. No hours posted but I asked and they told me 10am to 7pm. Efficient and fast. I was in and out in an hour having both my nails and feet done. Sorry I couldn't get the price list. A basic pedicure is $25 and goes up from there. Gel is $2 extra. They have an array of colors, styles and polishes to choose from. They also do lashes and brows. Very nice. Check out my video and pics for more info.
Always super friendly! I’ve been going here about 3 years and I’m never disappointed. I’ve tried several other nail salons in the area but never again! Tina and Crystal are the absolute best when it comes to trendy nail styles and designs. I love coming here to be pampered, it does cost a little more than other salons in the area but the VALUE supersedes the prices!!! Well worth the extra $$
I have been going to this nail shop for several years now and they never disappoint. I get so many compliments on my nails. Top tier service!
usually come here to get my eye brows done , they got a young girl to do eyebrows today & she ruined mine.. cut off my whole arch then lied & said she didn’t touch it when you can clearly see where she arched too much. i also came two weeks ago to get my toes done. the young man messed my toes up. highly dissatisfied & disappointed. won’t return. get better, older, more experienced workers
After less than 48 hours my nails are dull and rough to touch!! Dip powder is stuck to my cuticles! I would never refer this nail salon to anyone! I am going back to ask for a refund! I doubt that I’ll get it but I will let them know how I feel!
Love this place, Chrystal is THE BEST!!! So incredibly talented. My daughter & I come all the way from Atlanta to have her bless our nails with her talent. I'm grateful for her. We are never disappointed. ❤????
These people are unprofessional!!! I have visited nail star a couple times. I always ask for Crystal this time I guess she was in a bad mood ,then she charged me $160. I asked for Gold nails she gave me Chrome, any nail tech would ask if you wanted chrome cause it is more. When I saw the nails I was thinking it was a gold polish cause I never got chrome before. She knew what she was doing cause she never said anything, not even if I liked the nails.The color she gave me Is not even GOLD! Very bad service the place wasn’t even packed so I know there loosing customers.
Place Pictures
Nails Star Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Payments
-
NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
How to go there
Location
Places