Quick Facts About Black And White Nail Salon
Strengths:
1. The salon has a nail artist named Tina who is highly recommended and provides excellent service.
2. The salon is praised for its friendly and welcoming atmosphere.
3. Hannah, another nail artist at the salon, is described as wonderful and provides a great experience.
4. Despite some negative experiences, there are customers who have been going to the salon regularly for a year and are happy with the services.
5. The salon is commended for employing nail artists who provide additional services such as massaging hands and clipping nails for children.
Weaknesses:
1. One customer had a negative experience with the salon charging a high price for thick acrylic nails and an incorrect design.
2. Another customer had a terrible pedicure experience, with the nail artist not taking proper care and leaving their feet in cold water.
3. Multiple customers express dissatisfaction with the inconsistency in service quality and lack of professionalism exhibited by the salon.
4. There is a complaint about the waiting time, even for customers with appointments, suggesting poor time management.
5. Pricing appears to be inconsistent and customers have been overcharged, with one instance of the customer noticing later and another instance of being charged more than initially discussed.
6. One customer had a negative experience with a specific nail artist who was described as rude and unprofessional.
7. Despite some positive comments about speaking English, it is implied that not all staff members may be fluent in the language.
8. One customer mentions disappointment with the final result of their nails and having to go back for fixes.
In conclusion, Black and White Nail Salon has strengths such as highly recommended nail artists and a friendly atmosphere, but also has weaknesses in their pricing consistency, service quality, professionalism, and communication. These weaknesses may need to be addressed in order to improve customer satisfaction and loyalty.
Best TL Reviews
I am new to the Shreveport/ Bossier area and needed a new nail set and came here, but I will not be returning. I showed the lady what I wanted (my prior set) but just a different color (the purple is before and the blue is Black and White Salon). I was charged $90!! Very thick acrylic and the design is not correct. When filing my nails I asked if she could file my acrylic more because they were too thick and she proceeded to tell me that next time I need to tell them I want thin acrylic?? Nope nope
Tina does a fantastic job on my nails . She is fun and makes me laugh .
I’ve also used Diana ( sister) . I’m very pleased with my services and look
Forward to my appointments . #B&Wspa????❤️????
????,
Rhonda
Although this was not my first this was the worst pedicure I've ever experienced!! She took her time indulging in convos around the shop left my feet in cold water, didn't ask what kind of pedicure I was getting, did the bare minimum on my pedicure! It was awful!!
I stopped going for a while due to inconsistency of the quality and lack of professionalism. No need for a appointment because even if you do make one they let you wait like you doing a walk in. Another thing there are no prices they charge you different everytime even if you get the same thing. I went back 3 weeks ago and my nails came out ok only thing I was overcharged $20, I didn’t see it until I was gone. So today I went again it was a mistake my nails do not look good and also had to be fixed twice. I asked how much it was in the beginning he said $70 then changed his mind and said maybe $75. I told him I won’t do the design which he wanted 20$ for (it was 1 finger each hand with a flower) tell me why I was charged 65$ and not 55$ I can’t make this up. I’m very disappointed. I will no longer use their services.
I’ve been going to Black and White every two weeks for a year! Couldn’t love it more! Hanna does my nails and she is wonderful! Always a great time when I am there! I have recommended this place to my friends and they have been and had great experiences!
Loved the salon! Everyone was so friendly! I also loved that they spoke English and spoke to us! My mom, daughter and I got pedicures and were all very happy! We will be back!
TERRIBLE CUSTOMER SERVICE. -1000000. So rude to me! It was the chubby female that wears the orange lipstick. Beware if you end up visiting! Some of the other artists are wonderful.
They were all amazing! Tina even massaged my sons hands and clipped his nails while I was getting my nails done! I would highly recommend this place to anyone and I will definitely be doing back!
Place Pictures
Black And White Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
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