Quick Facts About NailZClub
NailZClub, based on the comments provided, has several strengths and weaknesses.
Starting with the strengths, it is clear that Cindy, one of the nail technicians at NailZClub, is highly skilled and attentive to customers' needs. Multiple comments mention her amazing nail services and how she ensures customer satisfaction before they leave. Customers appreciate her attention to detail and ability to make them feel welcome. This highlights the excellent customer service provided by Cindy and contributes to a positive experience for customers.
Another strength of NailZClub is the cleanliness and aesthetic appeal of the salon. Customers commend the salon for being extremely clean and well decorated. This is crucial in maintaining a professional image and providing a comfortable environment for customers. With the mention of feeling pampered as soon as entering the salon, it is evident that NailZClub excels in creating a relaxing atmosphere for customers.
Additionally, customer loyalty is displayed in the comments, with some individuals stating that they have been coming to NailZClub for years. This suggests that the salon has built strong relationships with its customers, and they continue to choose NailZClub over other salons in the area. The ability to retain customers over an extended period is a testament to the high quality of services provided by the salon.
On the other hand, NailZClub does have some weaknesses that should be addressed. One comment mentions a customer's dissatisfaction with the salon's lack of mood color nail polish. This indicates a potential issue with inventory management or organization within the salon. It is crucial for a salon to have a wide range of available products to meet customers' preferences and needs. By ensuring that all requested products are readily available, NailZClub can better serve its customers.
Another weakness is the negative experience described by a customer regarding their technician's customer service skills. The customer felt disrespected, perceived arrogance, and unprofessionalism from their technician. Customer service is a crucial aspect of any business, and negative experiences can result in loss of customer loyalty. NailZClub should address this issue by providing training and ensuring that all technicians understand the importance of respectful and professional interactions with customers.
Lastly, the issue of long wait times is mentioned in one comment. While it is noted that the longer wait times are due to the diligent work of the technicians, it can still be seen as a weakness. Customers generally prefer prompt service, and long wait times can lead to frustration. NailZClub should find ways to improve efficiency without compromising the quality of their work, such as optimizing appointment scheduling or hiring additional staff during peak hours.
In conclusion, NailZClub has several strengths, including highly skilled and attentive technicians, a clean and aesthetically pleasing salon, and customer loyalty. However, weaknesses such as inventory management, customer service concerns, and long wait times should be addressed to further enhance the overall customer experience at NailZClub.
Best TL Reviews
Best place around to go to and Cindy is always making sure everyone feels welcome. She always makes sure I love my nails before I leave in which I always do she is amazing at doing nails and will always go to her. Also got my eyebrows waxed for first time ever and she was beyond amazing with that I will always recommend everyone here thank you so so much for making a momma feel like herself again when she needs it the most ????
This is the absolute best nail salon in South Jersey! I have been coming here for years. The salon is extremely clean and well decorated. The staff does an amazing job on all services. The staff truly cares what your manicure and pedicure look like before leaving, they make sure you are completely satisfied with the services. I have never been disappointed with ANY of my services. Make the switch today, you won’t be disappointed!
Really happy with the quality of my gel manicure. I don’t normally get my nails done, and I came off to get an old dip removed. I left with a new set. Then were super helpful and clean! Will happily come back.
NailZClub is outstanding. The salon is beautiful and so clean. As soon as you walk in you feel like you are going to be pampered. I have been getting my nails done there for the past few years by Cindy. She does an awesome job. My nails last for 3 to 4 weeks. I have had my nails done at other salons in the area and they barely lasted 2 weeks. The attached picture is my nails after 3 weeks. I am extremely satisfied with NailZClub. Thank you NailZClub and Cindy.
Absolute awesome spot Cindy and Terri are awesome with the nails , Yin with the lashes and Hailey with the pedicures there phenomenal
love it here ! They take their time and they don’t rush you in and out! Great work! You may wait long ( at times) but it’s because they are diligent with their work
I asked for mood change polish, they could not find their mood color nails Polish. Then they charge you 50 bucks for acrylic set with gel Polish. The Tech seemed to be pretty good but then when I was talking to my neighbor customers, she finished my nails and said goodbye real ignorant and I made her tired. Felt like I was being kicked out. I will never go there again. My techs customer service skills are disrespectful, arrogant, ignorant, and very Unprofessional.
From the moment I walked into the salon I was treated like a celebrity. And Cindy I feel like I’m in Hollywood, California, treated with respect. I wish you all the best and I love coming to get my nails done cause it helps me feel better when I look and see and people comment on how pretty my nails are and they like the color and design.????????????
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NailZClub Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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