Quick Facts About O P Nails
Strengths:
1. Same-day appointments available if space is available: The fact that O P Nails allows for same-day appointments shows that they are flexible and accommodating to their customers' needs.
2. Nice staff: Multiple comments mention that the staff at O P Nails are friendly and pleasant, which is an important factor in creating a positive experience for customers.
3. Affordable prices: The commenter mentions that the prices at O P Nails are great, indicating that their services are reasonably priced compared to other nail salons.
4. Convenient location: The proximity of O P Nails to the commenter's home is seen as a huge plus, making it convenient for them to visit the salon.
5. Low-key and clean atmosphere: The commenter appreciates the clean and comfortable atmosphere of O P Nails, which can contribute to a more relaxing experience for customers.
6. Multiple nail techs available: The fact that there are usually three to four nail technicians available at O P Nails suggests that customers can easily find someone to attend to their needs without long wait times.
7. Great job on nails: Positive feedback about the quality of the nail services provided at O P Nails shows that they excel in providing satisfactory manicures and pedicures.
8. Large TV screens and massage chairs: The presence of large TV screens and massage chairs in the salon adds to the comfort and entertainment for customers during their nail services.
Weaknesses:
1. Gel nails didn't last long: The fact that the commenter's gel nails did not last a week suggests that the longevity of the nail services at O P Nails may be questionable.
2. Rough nail tech: One commenter had a negative experience with a nail technician who handled their nails roughly, causing pain for two days. This indicates that not all nail technicians at O P Nails may have the same level of skill or gentleness.
3. Additional charges: Some commenters mentioned additional charges for specific services or payment methods, such as a fee for removing gel polish or for paying with a card. These extra charges may be seen as a negative aspect of the salon.
4. Overbooking and poor customer service for appointments: One commenter had a negative experience where their group appointment was overbooked, and they were not able to accommodate all members. The lack of understanding or empathy from the staff when questioned about this issue suggests poor customer service in handling appointments.
5. Coughing staff members: The presence of staff members who coughed nonstop during a customer's visit may be seen as unhygienic or unpleasant, reducing the overall experience at the salon.
6. No appointment system: Some commenters mentioned that O P Nails does not accept appointments, which can be inconvenient for customers who prefer to plan their visits in advance.
7. Waiting times: Customers may experience long waiting times before being attended to, particularly for pedicure services. This can be seen as a drawback for those who do not have the luxury of spending extended periods at the salon.
8. Rushed service during busy times: During busy periods, customers may feel rushed to complete their services quickly, which can compromise the overall experience and satisfaction with the nail services provided.
Best TL Reviews
They take appointments same day if they have space. Staff are nice enough. Unfortunately, my gel nails didn't last a week and I will be needing to get them done again.
I was concerned because of all the bad reviews but I gave them a try and each time the staff were nice to me and my daughter. It seems that it’s important to make an appt so I’ll do that moving forward. Prices are great and the location is near my home which is a huge plus!!
Nail tech was so rough with my nails my finger beds was hurting for 2 days straight. I was charged an extra $5 for them to remove gel polish from my toes and another extra $5 for paying with a card. I hate the shape of my nails. Horrible job in my opinion. I will never go there again. If zero stars was a thing that's what I would rate them.
I love the low key nail salon..Clean comfortable atmosphere..respectable service
Made an appointment for three people to get service for a wedding. They over booked our time and took two of us and not the third person. When asked why they would do that we were told we should have come early!!! Are you kidding me. Two of the five people working coughed almost nonstop during our time there. Wish I had chosen differently!!! They could care less.
This is a nice nail salon always clean. There are always three to four nail techs available. The services and the prices are posted. They offer the following services manicure, pedicure and waxing. If you get a manicure you get those relaxing vibrating chairs. The only drawbacks are that they do not take appointments. Which may be convenient for some but not for me. Also they have senior discounts available on Tuesday and Wednesday but only if you pay cash.
This is a really nice and friendly nail place. The problem is everyone knows it :)
They do a great job on your nails. The place is very clean with huge TV screens to keep you occupied. The pedicure chairs are awesome with the massage built in.
It's pretty busy and they usually have about 5-6 people working so that's good.
So make sure you're coming to relax and not in a rush. If you come for a pedicure they sit you in a chair BUT that doesn't mean you're next. You probably have about a 30 minute wait until you're up. They put a chair w/ supplies in front of the next person. That's how they keep track.
I have to figure out the "slow" time because Friday at lunch is NOT it. I waited over an hour before my pedicure began. I told the staff and they were really nice and gave me a glass of water. it's hard since you don't want to rush your service but you don't want to be there all day.
I think I'll try a Monday next time ;)
Very friendly staff. I have always been very pleased with the manis and pedis I have gotten here.
O P Nails Info
Amenities
Accessibility
Today
Opening Hours
Monday | 10:00 AM - 07:00 PM |
---|---|
Tuesday | 10:00 AM - 07:00 PM |
Wednesday | 10:00 AM - 07:00 PM |
Thursday | 10:00 AM - 07:00 PM |
Friday | 10:00 AM - 07:00 PM |
Saturday | 09:00 AM - 06:00 PM |
Sunday | Closed |
How to go there
Location
Places
Other Places
7. Star Nails
8. Us Nails
15. Paulene's Nails