Quick Facts About Pro Nails
Pro Nails place, based on the comments provided, seems to have several strengths that contribute to their positive reputation. These strengths include a friendly and professional staff, cleanliness, skilled technicians, and a welcoming and family-oriented atmosphere. However, there is also a comment pointing out a weakness, which is the quality and price of the gel manicure.
One of the major strengths highlighted in the comments is the friendliness and professionalism of the staff. Multiple reviewers mention the great service they received from Ken, Diane, and Kevin. This indicates that the staff at Pro Nails place is accommodating, attentive, and dedicated to providing a positive customer experience.
Another strength that is mentioned is the cleanliness of the salon. The comment describes the salon as very clean, which is essential in maintaining a hygienic and comfortable environment for customers. A clean salon reflects professionalism and attention to detail.
The skills of the technicians are also praised in several comments. Kevin, in particular, is commended for his beautiful nail work and being understanding of a customer's muscle condition. This indicates that the technicians at Pro Nails place possess the necessary expertise to deliver high-quality services.
The location of Pro Nails place also seems to be advantageous. One reviewer mentioned that they were unaware of the salon's existence until recently, despite living nearby. Being conveniently located can attract more customers who may not have been aware of the salon, leading to increased foot traffic and potential new clients.
Additionally, the comment about the owner greeting and engaging with customers shows that Pro Nails place values customer service and creating a welcoming environment. Personal interactions like these can help establish a positive relationship between the salon and its clientele.
Despite the predominantly positive feedback, there is a comment addressing a weakness in the quality of the gel manicure and the price. The reviewer mentions that the gel manicure did not adhere properly due to improper surface preparation and lack of drying out the nails. This demonstrates a flaw in the nail technician's technique, which resulted in a subpar outcome for the customer. Additionally, the reviewer finds the prices for the services to be expensive.
In order to address this weakness, Pro Nails place could focus on improving the technique and training of their technicians, ensuring that all staff members are properly trained in nail preparation techniques. This would help avoid such issues and enhance the overall quality of their services. Additionally, considering revising their pricing structure or offering discounts, especially in comparison to competitors, could help attract more customers and improve customer satisfaction.
In conclusion, Pro Nails place has several strengths, including a friendly and professional staff, cleanliness, skilled technicians, and a welcoming atmosphere. However, they also need to address the weaknesses mentioned, particularly the quality of their gel manicure and the pricing. By focusing on these areas of improvement, Pro Nails place can continue to build a positive reputation and provide a satisfactory experience for their customers.
Best TL Reviews
Took my husband with me. Did manicure and pedicure. Ken and Diane were great. Very friendly and professional. Very clean salon. They are just up the street from my house and never knew they were there until a few weeks ago. We have already booked a return appointment. Looking forward to it.
I chose this place because of the reviews. I'm so glad I did! Kevin did my nails absolutely beautiful! He is also very skilled! I have a muscle condition and my hands jerk suddenly and often. He was very understanding, patient and kind. I would definitely be back and recommend this place to everyone!
I dont know if I've ever written a review, but the time has come if I have not. Diane and Kevin are such great people. I always enjoy my time being pampered there no matter which one of you work on my :) you have built a wonderful family business together and you both do a great job. Now...time to call for my appointment :)
Had my full set done twice by Kevin and am very happy with his work!
Very nice owner greeted my father asked how he was doing.asked his name and introduced himself to us. Did a nice job on his toenails.
Thank you
We will be coming back
Went there for the first time today and I was VERY impressed! Will definitely be back :)
Gel manicure is peeling due to my natural nails not being properly prepped. Tech didnt file the surface lightly so that the gel would have something to adhere to. Nails also werent wiped with alcohol to dry them out, excess oils will cause any polish to lift. If they did this on purpose so that I'd have to come back and pay for multiple polish changes, I hate to tell them I'll just peel it off and go without. They're also ridiculously expensive. 55$ for a mani pedi? No thanks.
They are wonderful, I 100% recommend making an appointment to get your nails done! I have had no problems and their French Style pink/white acrylic looks amazing even when I have let my nails go longer than I should due to my crazy work schedule.
5???????????????????? every time I go.
Keep up the great work :)
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