Quick Facts About St Charles Grooming
St Charles Grooming appears to have several strengths as mentioned in the comments. First, one customer states that it was the best grooming experience they have had in two years of owning their Samoyed. The customer was impressed with the high quality service and the great price. Another customer agrees, stating that they are the best of the best and that their dog, who is high strung, was handled well and groomed masterfully. This suggests that the grooming staff at St Charles Grooming have the skills and expertise to handle different types of dogs and provide a satisfactory grooming experience.
Additionally, another customer praises St Charles Grooming for their quick and efficient nail trimming services. They mention that they were able to walk in and have their dog's nails trimmed in less than 10 minutes, and they were happy with the results. This suggests that St Charles Grooming is skilled at providing specific grooming services such as nail trimming in a timely manner.
Furthermore, another customer appreciates the great job St Charles Grooming did on their two dogs, noting that the dogs had only been to a professional groomer once before. Their dogs look and smell good after the grooming session, indicating that St Charles Grooming is capable of handling challenging dogs and providing a satisfactory grooming result.
Despite these strengths, there are also weaknesses mentioned in the comments that must be addressed. One customer had a negative experience where they requested a specific trim for their show dog, but the grooming staff completely shaved the dog instead. The customer complained about the lack of experience and expertise of the staff, as well as the poor customer service from the owner when they expressed their dissatisfaction. This suggests that St Charles Grooming may have issues with communication and understanding customer instructions.
Another customer had a negative experience where their schnauzer was left in a hot box for an extended period of time, leading to their poor puppy feeling traumatized. This indicates that there may be issues with the management of appointments and the welfare of the animals in their care.
It is also worth noting that one customer warns others to be aware of their negative experience, although they did not provide specific details. While it is unclear what exactly the issue was, this negative comment adds to the overall perception of the weaknesses of St Charles Grooming.
In conclusion, St Charles Grooming appears to have strengths in providing high quality and affordable grooming services, especially for nail trimming. They also seem to be able to handle challenging dogs and achieve satisfactory results. However, there are weaknesses in communication and customer service, as well as concerns about appointment management and the welfare of the animals. These weaknesses should be addressed in order to improve the overall customer experience at St Charles Grooming.
Best TL Reviews
This was hands down THE BEST grooming experience we have had in our 2 years of owning our Samoyed, Yeti. He left looking, feeling, and smelling amazing. I was in shock at the high quality service at such a great price. We highly recommend bringing your pet here.
Thank you so much St. Charles Grooming!
We'll be back.
Just wanted to warn the public of what a horrible job I had done on my show dog that I’ve never had his haircut and I had told him just to trim it and the owner went out of town and left people totally inexperienced, and they shaved my dogs hair down with a clipper I’m a business owner. You don’t do the opposite of what somebody ask you to do. I’m very good at giving instructions, and I know I was clear on what I wanted and they acted like I was a burden and that I was over reacting to my dogs haircut. My dog is eight years old never had his haircut. They cut his face to look like a straight line no texturizing no blending, and when I called her when she got back from her vacation , she did not care one bit that I was not happy with my dog. I had to wait several weeks months to let my dogs haircut out and found a great groomer today . They fixed the horrid haircut.I would never go to this place or recommend it never use this business. Pictures show that my dog that is eight years old has never had his haircut before except tiny little trims. He has a special coat and it shouldn’t have been shaved with clippers like they used his hair and coat is ruined, and will never be the same I am beyond disappointment with this situation, and how she handled it.
St. Charles Grooming is the best of the best. Our dog is pretty high strung and they so good with him. They cut, clean and trim every area masterfully. 5 out of 5 stars!!
They are the worst!! Took my schnauzer in for a 3:00 appointment. At 5:30 he still was sitting in a hot box.
I had to almost forcibly removed him from the premises. My poor puppy is traumatized.
Be aware! ????????????????
Walk-ins for nail trimming are allowed and super easy. We were in and out in less than 10 minutes and they did a great job on our dog's nails.
Love them!! So friendly, very quick!! I only get my dogs nails trimmed here but they’re excellent, priced very reasonable and can just WALK IN! To see them with the other pups makes me so happy, u can def tell they LOVE their animals!! ❤️
They did an awesome job with our two dogs. They have only been to a professional groomer once before…and that was a school. One of them is quite the challenge for us to groom, so I know she had to be a handful. It had been a while since we had been able to groom them. They both look and smell so good. We appreciate their wonderful work. Thank you, Katie and crew!!!
They are THE BEST! They do the impossible animals, my Great Pyrenees gets THE BEST GROOMS here. Their very much affordable. Only advice is to make your appointment in ADVANCED. Because they boom far out!
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