Rainbow Nail II

+1 773-763-3432

7262 W Foster Ave, Chicago, IL 60656 United States of America

Open Today:

Quick Facts About Rainbow Nail II

Rainbow Nail II has received mixed reviews from customers, highlighting both strengths and weaknesses of the salon. In order to provide a comprehensive analysis, we will explore these comments to give a well-rounded perspective.

Starting with the strengths, one recurring theme among positive reviews is the exceptional service provided by a particular nail technician named Ann. One customer praises Ann for consistently delivering satisfying results over the course of four years. The reviewer emphasizes feeling "like a million bucks" after each visit, which suggests that Ann's skills and attention to detail leave a lasting impression. This positive feedback indicates that Rainbow Nail II has at least one highly skilled and talented nail technician who customers value and appreciate.

Additionally, the overall service and atmosphere of Rainbow Nail II are commended by some customers. One reviewer appreciates the remodeling efforts and the great service provided by employees Stacy and Yani. Others mention the professionalism and friendliness of the staff. This positive feedback suggests that Rainbow Nail II is capable of creating a comfortable environment where customers feel welcomed and well taken care of.

However, alongside these positive reviews, the salon has several weaknesses that are worth considering. One customer expresses disappointment with the lack of professionalism displayed by a particular employee who was preoccupied with straightening her hair instead of attending to the customer's needs. This behavior can be seen as unprofessional and inconsiderate, potentially leaving customers feeling disregarded or undervalued.

Another issue highlighted by customers is the lack of attention to detail and poor communication regarding services. One reviewer mentions receiving a different nail shape than requested and another complains about uneven French tips. These instances suggest a lack of attentiveness and precision by the nail technicians. Furthermore, a customer reports that an employee sometimes peels too much cuticle skin, leading to bleeding. This raises concerns about proper training and sanitation practices at Rainbow Nail II, as excessive cuticle removal can be harmful and unsanitary.

There are also negative comments regarding customer service and staff behavior. One reviewer states that an employee called their aunt fat, which is highly inappropriate and unprofessional. Another customer mentions feeling ignored and unimportant when they were left waiting for 15 minutes without any acknowledgment. These instances indicate a lack of customer care and suggest that Rainbow Nail II may not prioritize customer satisfaction or have effective communication within their staff.

In terms of operational aspects, some customers express dissatisfaction with the limited variety of nail polish colors available at Rainbow Nail II. This may limit customers' options and hinder their ability to get the desired look they are seeking.

Another weakness mentioned is the salon's policy of not accepting tips via debit or credit cards, which can inconvenience customers who do not carry cash. In today's cashless society, it is essential for businesses to provide flexible payment options to accommodate various customer preferences.

In summary, Rainbow Nail II has both strengths and weaknesses as highlighted by customer comments. Positive aspects include the exceptional skills of a particular nail technician, the overall pleasant atmosphere, and friendly service provided by some staff members. However, weaknesses such as inconsistent nail services, unprofessional behavior, poor communication, and limited color options for nail polish may deter potential customers. Furthermore, the salon's policy of cash-only tips and their inadequate handling of appointments suggest a need for improvement in customer convenience and satisfaction.

Best TL Reviews

Ann is the best. I been seeing Ann for 4 years and every time I leave that place I feel like a million bucks. Seriously go see Ann, get a no chip and pedicure and please take care of your nail tech. Please also know that you can't tip at this place with you debit or credit card. Tips are cash only. I recommend getting the cat eye paint!! See how good Ann is

So rude. Empty shop with one employee in there. She asked what I wanted. I told her pedicure. She said she had customers (again no one present), while she straightened her hair. Will never return.

Pretends like they know what they’re doing and smiles through it. I wanted to get them longer but apparently it’s $5 extra. Never coming back. Shape is horrible. When I asked for coffin they gave me a almond shape. Don’t recommend.

They are bad I asked for french tips and I get them but the sides aren't even they don't look the same and she did not clean them up right this is not a good place don't come here horrible

Cannot say enough great things about John and Rainbow Nails! I happened to stop by today when they were closed (which is very rare) and he still did my nails anyway. He always remembers the way I like my nails, and does a great job at a great price!

Very nice remodeling, service is great, highly recommend employees Stacy and yani definitely my go to nail salon. The only problem I have is the one male employee/owner doesn’t speak great English and my friend has trouble understanding some of the things he says. She also has trouble explaining to him what shape and design, they are usually either slanted or crooked. He also peels too much cuticle skin off of her and makes her bleed occasionally. Other than that, one of the other female employees called my aunt fat when she came in and I just think it was very rude but as I said other than that I love yani and Stacy and I wouldn’t go to any other place.

Used to go here all the time, I walked in at 730 to get a pedicure the lady said that's fine. After picking out nail polish (which they don't have a very big variety) the girl said you need to come back tomorrow. Super rude.

Walked in. It was busy and told them what I wanted. Never told me a time frame. I waited for about 15min before I left. They didn't even notice I left and I was the only one waiting. Wouldnt try again, didn't feel they cared because they were already busy.