RARE IE Barbershop

+1 909-341-5366

115 W Rialto Ave, Rialto, CA 92376 United States of America

Open Today: Closed

Quick Facts About RARE IE Barbershop

RARE IE Barbershop has both strengths and weaknesses based on the comments provided. Let's analyze them in order to understand the overall perception of the establishment.

Strengths: 1. Quality Haircuts: Multiple comments mention the barbers at RARE IE Barbershop doing excellent work and providing great haircuts. Customers appreciate the skill and expertise of specific barbers like Homer, Sunny, Marcos, and Anthony. 2. Personalized Service: Homer is praised for treating customers, especially children, with care and engaging them in conversations they enjoy. This personal touch creates a positive and friendly atmosphere. 3. Accommodation of Special Requests: Homer is also commended for accommodating special requests from customers, showing flexibility in meeting their needs. 4. Quick Service: One customer mentions receiving quick service and being satisfied with the time it took for the haircut to be done.

Weaknesses: 1. Inadequate Service for New Customers: There are several complaints about new customers not receiving proper attention or being ignored while waiting for their turn. This indicates a lack of customer service and a bias towards regular or known customers. 2. Long Waiting Times: Multiple comments mention the excessive waiting times experienced by customers. One person sat in the chair for 2 hours for what should have been a simple fade. This reflects poor time management and inefficient workflow in the barbershop. 3. Lack of Communication: Customers express frustration over the lack of response to phone calls inquiring about wait times. Additionally, the barbershop staff is criticized for ignoring customers who ask about the wait time in person. This demonstrates a lack of clear communication and customer engagement. 4. Price: Some customers find the prices at RARE IE Barbershop to be high compared to other barbershops. This creates a perception of expensive services and might deter potential customers.

In conclusion, RARE IE Barbershop has strengths in terms of quality haircuts, personalized service, accommodation of special requests, and quick service. However, they also have weaknesses related to inadequate service for new customers, long waiting times, lack of communication, and relatively high prices. To improve, the barbershop needs to address its customer service issues, implement better time management strategies, and perhaps reassess its pricing structure. Overall, these comments provide valuable feedback for the establishment to enhance the customer experience and establish a positive reputation.

Best TL Reviews

Please avoid this place. Ive only been to that establishment once and I will never go there again. The barbers love to caring on a lot of sidebar conversations. Wasting the customers time. Then they get upset when you don't tip. If you're sitting in the chair for 2hrs for a simple fade... They don't deserve a tip or your business

This place sux, not just say it sux but it sux I made A appointment there for my son got a confirmed time went there. They guy looked at me like if was lying or sum s*it and told my son who's only 10 years old I'm not going to cut your hair left him in tears because he had picture day the next day. But you know it's all good what goes around comes around ...

My son has gotten a haircut from Homer, sunny and Marcos here. They all do badass work???? this the only spot I'll be bringing him ????

Homer has been cutting my son's hair for 4 1/2 years, he's five now. I like the way he cuts my son's hair. Homer treats my son like a human being, my son talks to him about dinosaurs and star wars, its funny, makes me laugh. Its a great barber shop. At times, my son has made special requests and Homer has accommodated him. I like that. As far as the wait, understand that it is a business and they serve the community, at large. You will either pay for quality or pay $10 for quickness. Personally, I would rather pay for quality, that's what my son gets with Homer at Stay Faded. Money is not wasted here.

Great haircut, but they are expensive!! They asked for $30 for a quick buzz.. i usually pay half that.. my fault for not asking beforehand.

If you dont mind the steep prices, the haircuts are decent!

Think about coming here.. I have been here three hours .. I have noticed that if this barbers don't know you well you are going to have to wait... 4 people just walk in after me and they know the barbers.. guess what?? ???? The barbers calls them first and they dont even have appointment... and there laughing like nothing happened... ppl who left all this good review are really good friends with the barbers... the reality is that if want to get your hair cut here you have to be known.. SMH!!????????

If you’re thinking about trying this place out, don’t even bother. They don’t want your business. I tried calling ahead of time to ask about wait time but they don’t answer. So I went over there and nobody acknowledged me. If you’re not a “homie” you’re no one to them so new customers just go somewhere else. I asked what the wait time was and nobody answered me. After waiting patiently for 1 hour I got up and left. The whole time I was there they were still cutting the same 4 guys. Zero stars.

I got my son hair cut into a mohawk with the lineup Anthony did excellent I'll be going back there quick-service and he did an excellent job thank you