Royal Nail Bar

+1 510-398-8941

22600 Foothill Blvd, Hayward, CA 94541 United States of America

Open Today: Closed

Quick Facts About Royal Nail Bar

Royal Nail Bar has a mix of positive and negative comments, which provide insight into the strengths and weaknesses of the salon. Overall, the strengths of Royal Nail Bar seem to be its pleasant atmosphere, friendly and accommodating staff, and attention to detail. However, it is worth noting that there are also weaknesses, such as slow service, inconsistencies in the quality of work, and possible issues with communication and customer service.

One of the strengths mentioned by customers is the pleasant atmosphere of Royal Nail Bar. It is described as a pretty and classy place, with state of the art massage chairs and a welcoming ambiance. This creates a positive first impression and contributes to a comfortable and enjoyable experience for customers.

Another strength highlighted by customers is the friendly and accommodating staff. Some customers mentioned specific nail technicians by name, such as Peter and Mae, who they found to be sweet and meticulous. The employees are commended for their hospitality and attentiveness, which enhances the overall experience and makes customers feel welcomed and valued.

Attention to detail is also mentioned as a strength of Royal Nail Bar. Customers appreciate the beautiful work done on their nails, with good results in terms of pedicures and acrylic overlays. The salon also offers a wide selection of polish colors, allowing customers to find the perfect shade. Additionally, the use of Shea butter during the deluxe service is praised for its pleasant scent and moisturizing properties.

Complimentary drinks are provided at Royal Nail Bar, which is seen as a positive aspect by customers. The availability of refreshments adds to the overall experience and allows customers to relax and enjoy their time at the salon. Some customers specifically mention enjoying vodka cocktails or coffee while getting their nails done.

Despite these strengths, there are some weaknesses mentioned by customers. One recurring complaint is slow service. Some customers mention experiencing longer wait times and extended nail appointments, even for simple designs. This can be frustrating for those looking for a quick and efficient salon experience.

Inconsistencies in the quality of work are also mentioned as a weakness. While some customers had great experiences and were satisfied with the results, others mention issues with their nails. This includes uneven acrylic application, nails being filed down too much, and the need to point out flaws and ask for corrections. In some cases, customers felt that their nails were not presentable even after the correction attempts.

Communication and customer service are areas where Royal Nail Bar could improve. One customer mentions that the salon was rude when she attempted a walk-in appointment, suggesting a possible issue with communication or language barriers. Additionally, the comment about the owner's response to negative reviews implies a lack of professionalism or appropriate handling of feedback, which can impact the salon's reputation and customer satisfaction.

In conclusion, Royal Nail Bar has strengths in terms of its pleasant atmosphere, friendly staff, attention to detail, and complimentary drinks. However, there are weaknesses in the form of slow service, inconsistencies in the quality of work, and potential issues with communication and customer service. These aspects should be considered by potential customers when deciding whether to visit Royal Nail Bar.

Best TL Reviews

This place is not too bad if you're looking to do a simple but chic nail look. My only complaint is that the girl (i didn't catch her name) was veryyyy slow and took a long time on my nails despite it being a very simple design. the first couple times I came in, I got my nails done by Peter, and aside from being a very sweet person, he was quick and did a decent job. I will definitely wait to get my services done by specifically him next time i need my nails done in a jiff. Nice people and pretty place overall.

Wow, I had such a great time last Friday. They accommodated our reservations. At other salons I make an appointment only to wait 20-30 minutes. They did beautiful work on both mine and my friend's pedicure. I also enjoyed a nice refreshing vodka cocktail while getting my nails done. These ladies were so hospitable.

I'll be visiting again!

I’ve been to this place twice before and they did a good job and were quick. I just get an acrylic overlay, no color, for a polished look and to help my natural nail grow. Today, I asked him to just round out the corners so I don’t poke myself. I guess that meant ‘rounded’ and before I could stop him, my pinky nail was filed inward at a ridiculous angle. When I pointed it out, the solution was to file my nail down more and more. On top of that the acrylic was uneven, missing on some corners and left in large clumps on others. I pointed it out and he put more acrylic on and sanded it down, but I literally had to point out every single area. I hate microscopically watching like this and pointing out every flaw, but it’s a service I’m paying for, and as I work with my hands in people’s faces (makeup artist) I need them to look presentable. However, it got to a point I just wanted to be done and leave considering after every sanding, he filed my nails down so now I’ve been left with fractions of my original length.

Additionally, now apparently they want you to pay cash only, even though card was accepted beforehand.

1st time here, I enjoyed the service. Plus when I went back to my vehicle I messed up my big toe nail and I quickly returned and they fixed it..

????I was so happy to go back to the salon & see Mae today! She is so sweet???? we shared & caught up on all things post shelter n place!(Note:????Wear a mask & you can social distance in this ????cash only salon) ????I tried a brighter color because our future looks bright!????????????????????‍♀️

Stopped in early on Monday morning to get a pedicure and was immediately helped. Had a lovely relaxing time with the deluxe service. (The Shea butter smells so good!) Really nice, attentive staff, huge selection of polish colors, and great massage chairs. To top it all off they offer drinks, so I got to enjoy some coffee too! Will definitely be back again.

I was looking for a convenient nail salon near my house. Since this place had just opened, I decided to walk in. It looked really nice and classy. Instead of relaying politely that they did not take walk ins, they were just rude. May be its a language barrier or something.

However, seeing how the owner responds to bad reviews, I think I dodged a bullet. The response theme here is consistent on the negative reviews. This leads me to believe that there is credence with the negative reviewers.

So I will continue to go to my regular nail salon

This is what every nail salon should aspire to be like. From the moment I walked in I felt very welcomed. The owner is super nice. The employees are very meticulous and nice. They have state of the art massage chairs and to top it off, they have complimentary drinks! This is my new nail spot! I posted my review on Yelp and Yelp hid my review under not recommended so I’m posting my review here.